protonscr

Redeeming Eets HiB code fails to add game, causes asserts

steamclosed reviewedSteam clientSteam database
ValveSoftware/steam-for-linux#2837 · opened 2013-09-11 by johndrinkwater · updated 2019-07-18 · 9 comments · github
Jjohndrinkwater 2013-09-11 github 
/home/buildbot/buildslave_steam/steam_rel_client_ubuntu12_linux/build/src/steamUI/SteamDoc.cpp (1242) : Assertion Failed: CSteamDoc::GetSubscriptionBlocking: packageID 30542 missing
Assert( Assertion Failed: CSteamDoc::GetSubscriptionBlocking: packageID 30542 missing ):/home/buildbot/buildslave_steam/steam_rel_client_ubuntu12_linux/build/src/steamUI/SteamDoc.cpp:1242

Installing breakpad exception handler for appid(steam)/version(1378500910_client)
Uploading dump (out-of-process) [proxy '']
/tmp/dumps/crash_20130911192106_16.dmp
/home/buildbot/buildslave_steam/steam_rel_client_ubuntu12_linux/build/src/steamUI/SteamSubscription.cpp (84) : Assertion Failed: ClientBilling()->GetPackageInfo: failed for packageID 30542
/home/buildbot/buildslave_steam/steam_rel_client_ubuntu12_linux/build/src/steamUI/SteamSubscription.cpp (84) : Assertion Failed: ClientBilling()->GetPackageInfo: failed for packageID 30542
Finished uploading minidump (out-of-process): success = yes
response: CrashID=bp-439b498c-8dc2-4c7d-b4c7-b94f32130911
Jjohndrinkwater 2013-09-11 github

screenshot from 2013-09-11 19 22 06

FFireyFly 2013-09-11 github

I can confirm this; happens to me as well. Interestingly, I've had no problem redeeming games from earlier HIBs on Steam for Linux.

Oh, and attempting to redeem the key a second time causes the "you already own this product" complaint to appear, but despite saying "press Next to install ..." there's only a (greyed out) <Back as well as a Finish button to choose from.

TTele42 2013-09-11 github

While the game does not appear in the client when it is added, it does appear the next time steam is launched.

DDissCent 2013-09-14 github

I had no problem with redeeming my HIB codes, but it was before Steam updated itself to the newest beta build - maybe it's related to the appcache bug which is present since the latest beta build?

TTele42 2013-09-14 github

@WindohsCrasher the time line is off, this issue cropped up well before the appcache issue. I saw a screenshot near-identical to johndrinkwater's before the humble indie bundle 9.

Jjohndrinkwater 2013-09-14 github

Yes, it appears after restarting the client. Not adding the game in the library, and showing nothing in the activation window imo is more than minor.

ZZenitur 2013-09-21 github

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Kkisak-valve maintainer 2017-09-07 github

Has anyone seen this issue with an up to date client?

Kkisak-valve maintainer 2017-10-09 github

Closing pending feedback.

Nothing extracted yet.