Using that crashid I took a look at your stack trace. You machine is crashing inside the AMD graphics driver. I recommend checking AMD's site for a new driver and giving it a try.
Why don't you upgrade kernel too? It's an old one now. You only need to download 3 deb files and install them and check dependencies fullfill and after that upgrade ati drivers.
Hi and thanks for the answers.
@scottlu: Last time I've checked, the latest official binary driver from AMD is 13.8-beta2, which I use. Maybe I should try a non beta driver, but the strange thing is, nothing else crashes. This driver used to work with steam before the famous september12/13 update.
@deri82: This old kernel is the latest stable mainline kernel for precise. But I've seen, there are now LTS enablement stack kernel (3.8-something). In former times, I build my own kernel, but to improve the stability and usability of my linux, I decided to skip the kernel panic sessions and use a stockish one.
As soon as I'm back at home I will fiddle arround with a new kernel version and another glx driver.
Kind regards.
[EDIT]
Yesterday I've re-installed my amd driver. There is a certain possibility that the crashdump was created with an older driver version, as far as I remeber I used the 13.8-beta1 before and maybe my update/install script updated the driver without infoming me, impertinent script!
Is it working now? I am seeing a small number of crash dumps from people with the same stack trace. Looking at the code, it looks like we are making valid calls that shouldn't crash the driver. Thanks.
Hi Sir,
got home 1 hour ago, lots of meetings today...
As promised, I tried a different kernel version and another amd driver version (catalyst-13-4-x86.x86_64):
$ uname -vr
3.8.0-30-generic [#44](/issue/ValveSoftware/steam-for-linux/44)~precise1-Ubuntu SMP Fri Aug 23 18:32:41 UTC 2013
$ fglrxinfo
display: :0 screen: 0
OpenGL vendor string: Advanced Micro Devices, Inc.
OpenGL renderer string: AMD Radeon HD 7900 Series
OpenGL version string: 4.2.12217 Compatibility Profile Context 9.01.8
But even after deleting amd purging the whole steam stuff and rebooting, here you go:
CrashID=bp-6d13b335-1088-4e58-a343-db2f62130917
CrashID=bp-58b2c429-e039-4918-9531-38dcf2130917
Thanks again for your help. If you need anything else...
Don't lost your hope.
I don't know if this helps, but try to delete all files on directory
~/.steam/steam/appcache >
going there and just rm .
that's how i got steam working when it had issue not restarting. Had to do that every 2nd start, but then steam got update that fixed the issue.
So just don't try to delete one file.
Hi,
as mentioned before, I deleted all files and folders installed by steam:
sudo apt-get remove --purge steam steam-launcher && rm -rf ~/.steam* ~/.local/share/Steam/
But ~/.local/share/Steam/ contains no appcache folder. Steam doesn't live long enough to creating the folder.
[EDIT]
Corrected wrong/incomplete path
Hi,
tried the newest amd driver, 13.9 non beta. but:
CrashID=bp-cc2f7138-9780-4e0c-b9d9-660a82130918
~/.steam/steam/appcache >
I delete the files from here.
I really appreciate your enthusiasm :)
~/.steam/steam is a symlink to ~/.local/share/Steam/. By deleting both directories I also deleted the (non-existing) appcache folder.
rm -rf ~/.steam*
deleted these files/dirs
.steam/ .steampath .steampid
Maybe I'll try a clean livesystem with the amd driver and steam, just to be sure it's no hardware problem.
Better to wait someone from valve to respond.
As promised, I tried a clean install of kubuntu 13.04 64bit with the latest stable amd driver. I've seen a steam login window.
But as far as I remember, with the latest update, steam wanted to install some dependecies and started a separate window with a list of stuff to install. Unfortunately I can't remember, which packages were missing, but the install process failed and I had to correct broken packages with
sudo apt-get install -f
Today I reinstalled all dependecies from steamdeps.txt. Maybe I could try the radeon driver...
maybe you can check your software center, it should have some log what files has been installed and when.
tried that, couldn't find anything of interest.
Anyways, I confirmed Mr. scottlus glx driver crashing statement by switching to the stock radeon driver, and stem is working, but slow as a stone. So the amd driver seems to be broken and steam found one or more bugs with the september12/13 update.
So, what's next? Anyone from steam or amd around?
Hi,
sadly, this might be my last post regarding this bugreport. Yesterday, I relinked, updated, purged, reinstalled and repaired a lot of things. Suddenly my X didn't come up and after fixing this, steam forgave me and started without a crash.
As far as I remember - besides some random stuff -I installed the new kernel 3.8.0-31, removed the wrong "stable" 13.9 amd driver and installed the 13.8-beta2. After that, my system was very unhappy and I had to fix some broken links to gl-libs. Thats it.
May no one be affected with this strange error.
Thank you all for your effords, I wish you a nice weekend
I just recently read that ati driver 3.9 is not actually new driver. It was published by accident. 13.8 betas are newer. You can find this information on amd forum (no link) and phoronix forum. I noticed that they had 3.9 on their site but it was taken down later. So it kinda confirms what I read.
You should wait someone from valve. They have good suggestions to problems.
Thanks, I've read that too. Sorry for being not clear on this, but my problem is fixed, steam is running again.
Hi,
as I wrote in one of the other reports https://github.com/ValveSoftware/steam-for-linux/issues/2841#issuecomment-24442875, I deleted everything - as far as I know - installed by steam. I purged steam and steam-launcher
rebooted, just to be sure no unknown, fancy named steam-process is running, reinstalled steam again.
Firing up steam, the download-party starts again:
After that, ~/.local/share/Steam/ contains:
System specs:
If you need anything else, please let me know.