protonscr

"Cannot Connect to Steam Network"

steamclosed Steam client
ValveSoftware/steam-for-linux#2943 · opened 2013-10-23 by bpopejoy · updated 2013-10-27 · 4 comments · github
Bbpopejoy 2013-10-23 github

I get this error message every time I try to load Steam. Using Ubuntu 12.10, dual-boot with Windows 7. It has worked before, but it is not working. I tried searching for a solution, but I only found a lot of other people with the same problem. I tried uninstalling Steam, then restarting Ubuntu then reinstalling Steam. I tried logging in on the web browser then opening Steam. My network connection is fine. The only thing changed since the last time it worked (a month ago or more) is I changed my password. It prompted me for the new one when I tried it the first time, but then it gave me that message. I have no issues whatsoever on Win7. If upgrading Ubuntu would help, I'll do so (planning on it anyway).

I originally asked this question on Steam support but after a few support attempts, they directed me here.

I tried the Steam reset (steam -reset) (twice) and it still doesn't work. This is what comes up. There is no "installing bootstrap..."

I tried "rm -rf ~/.steam/steam/appcache". Didn't help.

Any help is appreciated, thanks.

?ghost 2013-10-23 github

@Prime624
Try to rename/delete [Steam Dir]/config and/or [Steam Dir]/userdata folder(s).

Bbpopejoy 2013-10-24 github

Tried deleting each separately and then together. Also tried renaming both Doesn't work.

?ghost 2013-10-25 github

@Prime624
It helped me when I got VDFs broken somehow. Have you tried other Ubuntu distros?

Bbpopejoy 2013-10-27 github

I completely reinstalled Ubuntu (13.10) due to other unrelated (I had Steam problems before these problems) problems. Installed Steam and it works. Thanks for helping FrenchMan. :)

Nothing extracted yet.