protonscr

Installation fails on fresh install of Ubuntu 13.1

steamclosed reviewed
ValveSoftware/steam-for-linux#3001 · opened 2013-11-23 by opeterson · updated 2017-10-06 · 11 comments · github
Oopeterson 2013-11-23 github

Hello!

I was told by steam support to post this issue here on GitHub, so the following is a copy of what I put in my ticket. Please let me know if I you need more information and I'll do the best I can to provide what you might need.

Thanks!

I'm having some issues installing steam on Ubuntu 13.10, which I know isn't supported yet, but I thought it might be good to file this ticket anyway.

I downloaded the installer from steampowered.com and ran it through the ubuntu software center, and that part of the installation worked fine. However once I ran steam the first time, I encountered this error:

oapeter@oapeter:~$ Repairing installation, linking /home/oapeter/.steam/steam to /home/oapeter/.local/share/Steam
rm: cannot remove ‘/home/oapeter/.steam/steam’: Is a directory
Setting up Steam content in /home/oapeter/.local/share/Steam
rm: cannot remove ‘/home/oapeter/.steam/steam’: Is a directory

So I deleted /home/oapeter/.steam/steam, which led to the following errors:

Running Steam on ubuntu 13.10 64-bit
STEAM_RUNTIME is enabled automatically
Installing breakpad exception handler for appid(steam)/version(0_client)
/home/oapeter/.local/share/Steam/steam.sh: line 755: 5754 Segmentation fault (core dumped) $STEAM_DEBUGGER "$STEAMROOT/$PLATFORM/$STEAMEXE" "$@"
mv: cannot stat ‘/home/oapeter/.steam/registry.vdf’: No such file or directory
Installing bootstrap /home/oapeter/.local/share/Steam/bootstrap.tar.xz
Reset complete!
Restarting Steam by request...
Running Steam on ubuntu 13.10 64-bit
STEAM_RUNTIME has been set by the user to: /home/oapeter/.local/share/Steam/ubuntu12_32/steam-runtime
Installing breakpad exception handler for appid(steam)/version(0_client)
/home/oapeter/.local/share/Steam/steam.sh: line 755: 5871 Segmentation fault (core dumped) $STEAM_DEBUGGER "$STEAMROOT/$PLATFORM/$STEAMEXE" "$@"

I don't really expect anything out of this ticket, I just hope that it can help in some way with the development of a 13.10 version of Steam.

Thanks!

Oobi1 2013-12-06 github

I got a similar error since yesterday when I upgraded from gcc 4.6 to 4.8

Running Steam on gentoo 64-bit
STEAM_RUNTIME is enabled automatically
[2013-12-06 13:53:57] Startup - updater built Dec 3 2013 18:36:06
Installing breakpad exception handler for appid(steam)/version(1386125885_client)
Uploading dump (out-of-process) [proxy '']
/tmp/dumps/crash_20131206135357_1.dmp
./Steam/steam.sh: line 755: 11052 Segmentation fault $STEAM_DEBUGGER "$STEAMROOT/$PLATFORM/$STEAMEXE" "$@"
Error: Couldn't find bootstrap, it's not safe to reset Steam. Please contact technical support.
Error:
Couldn't find bootstrap, it's not safe to reset Steam. Please contact technical support.
Press enter to continue:
Finished uploading minidump (out-of-process): success = yes
response: CrashID=bp-7bea3393-a965-4cd1-b28f-96aa72131206

I tried reinstalling everything, didn't help.

these are all the packages I upgraded, before that Steam worked just fine (there was no steam update):

  • linux-headers-3.4-r2 to linux-headers-3.11
  • glibc-2.15-r4 to glibc-2.18
  • emul-linux-x86-baselibs-20131008-r5 to emul-linux-x86-baselibs-20131008-r6
  • libdrm-2.4.49-r1 to libdrm-2.4.50
  • util-macros-1.17.1 to util-macros-1.18.0
  • git-1.8.4.4 to git-1.8.4.5
  • binutils-2.22-r1 to binutils-2.23.2
  • gcc-4.6.4-r2 to gcc-4.8.1-r3

after that I recompiled the whole system with gcc-4.8 (strace keeps failing for now, so I'm still using the gcc-4.6 compiled version)

TTheHoodedFoot 2013-12-15 github

I can confirm getting the same problem on Funtoo Linux when upgrading glibc from 2.15-r4 to 2.18.

IIncedis 2013-12-31 github

Same issue here. It was working under Ubuntu Unity 13.10 64-bit. I moved to Ubuntu Gnome and now I am getting the bootstrap error when launching steam. I had just bought metro for the new year (:

Oopeterson 2013-12-31 github

I actually had to do another installation of Ubuntu 13.10, and this time it appears to be working fine. It installed no problem this morning. I had fully patched the system and am using the Nvidia proprietary video driver. I downloaded the installer from www.steampowered.com.

Ssigmabeta 2014-05-05 github

Happening to me on 14.04 64-bit with proprietary Nvidia graphics drivers (apparently that matters, from what I've read).

Mmathieujobin 2014-06-22 github

*buntu 14.04, glibc 2.19, AMD card, same error...

Ddtmoodie 2014-07-15 github

Fresh install of ubuntu 13.10x64, ran system update after install.
Nvidia drivers 340.24
Gcc 4.8.2
Same problem

Ddanslo 2014-08-06 github

Bumping this. Also having this on (proprietary) 340.24, on Ubuntu 14.04.

Ddanslo 2014-08-06 github

I got this fixed by downgrading to 337.25. Hope that helps someone.

SShadowMonster 2014-08-13 github

It work with 340.32:

sudo add-apt-repository ppa:xorg-edgers/ppa
sudo apt-get update
sudo apt-get install nvidia-340

Kkisak-valve maintainer 2017-10-06 github

Hello, if anybody is still experiencing this issue on an up to date system, it'll need a new investigation in order to figure out what's gone wrong. Closing.

Nothing extracted yet.