Steam gets unresponsive to some click events

steamopen reviewedSteam client

ValveSoftware/steam-for-linux#3078 · opened 2014-01-02 by ChristianHersevoort · updated 2019-07-18 · 7 comments · github

CChristianHersevoort 2014-01-02 github

Since about 1-2 weeks Steam becomes randomly unresponsive to some click events. This bug occurs randomly when I click trough any part of steam (not a specific section). It can happen with the chat window, but it happens mostly with the main window.

When this bug occurs i can click on large menu (Store, Library, Community, User) but the content of that page doesn't respond to click events. The topmost menu doesn't respond to any click events but the active-state work and gets stuck.
steam-bug

Sometimes this bug also prevents other applications from receiving any click events. It "feels" like steam creates a full-screen transparent window. Alt-tabbing to another window doesn't always fix the problem, but "force closing" (ALT+F4) the main steam window does. (without completing shutting down steam). Restoring the main window reintroduces the bug.

Switching to the beta version of steam doesn't solve it.

System info:
Processor Information:
Vendor: GenuineIntel (
CPU Family: 0x6
CPU Model: 0x3a
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 3800 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported

Network Information:
Network Speed:

Operating System Version:
Linux (64 bit)
Kernel Name: Linux
Kernel Version: 3.12.6-1-ARCH
X Server Vendor: The X.Org Foundation
X Server Release: 11405000
X Window Manager: KWin
Steam Runtime Version: steam-runtime-release_2013-10-23

Video Card:
Driver: NVIDIA Corporation GeForce GTX 760/PCIe/SSE2

Driver Version:  4.4.0 NVIDIA 331.20
OpenGL Version: 4.4
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 59 Hz
VendorID:  0x10de
DeviceID:  0x1187
Number of Monitors:  1
Number of Logical Video Cards:  1
Primary Display Resolution:  1920 x 1200
Desktop Resolution: 1920 x 1200
Primary Display Size: 21.50" x 13.86"  (25.55" diag)
                                        54.6cm x 35.2cm  (64.9cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 2048 MB
Supported MSAA Modes:  2x 4x 8x 16x

Sound card:
Audio device: Intel PantherPoint HDMI

Memory:
RAM: 7435 Mb

Miscellaneous:
UI Language: English
LANG: C
Microphone: Not set
Total Hard Disk Space Available: 57296 Mb
Largest Free Hard Disk Block: 38420 Mb

33gengames 2014-01-30 github

I have this too. I'm running Linux Mint 16 with FOSS+Edgers PPA, and I fix it usually by right clicking on one of the Steam sections. (Friends, Library, etc.)

Random info: HP Mouse. Linux 3.13 Generic. FOSS Mesa development libs from Edgers PPA. Everything else is just stock Linux Mint 16 Mate.

More detailed report by lshw: http://ideone.com/PdvTfO

YYourHuckleberry 2014-06-30 github

Same issue, running Mint 17. Right clicking seems to clear it up.

Processor Information:
Vendor: GenuineIntel
CPU Family: 0x6
CPU Model: 0x2a
CPU Stepping: 0x7
CPU Type: 0x0
Speed: 3501 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported

Network Information:
Network Speed:

Operating System Version:
Linux Mint 17 Qiana (64 bit)
Kernel Name: Linux
Kernel Version: 3.13.0-24-generic
X Server Vendor: The X.Org Foundation
X Server Release: 11501000
X Window Manager: Mutter (Muffin)
Steam Runtime Version: steam-runtime-release_2014-04-15

Video Card:
Driver: ATI Technologies Inc. AMD Radeon HD 7900 Series

Driver Version:  4.4.12967 Compatibility Profile Context 14.20
OpenGL Version: 4.4
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 60 Hz
VendorID:  0x1002
DeviceID:  0x6798
Number of Monitors:  3
Number of Logical Video Cards:  1
Primary Display Resolution:  1920 x 1080
Desktop Resolution: 5760 x 1080
Primary Display Size: 20.04" x 11.26"  (22.95" diag)
                                        50.9cm x 28.6cm  (58.3cm diag)
Primary VRAM Not Detected

Sound card:
Audio device: CMI8786

Memory:
RAM: 16030 Mb

Miscellaneous:
UI Language: English
LANG: en_CA.UTF-8
Microphone: Not set
Total Hard Disk Space Available: 922159 Mb
Largest Free Hard Disk Block: 788431 Mb

Installed software:

Recent Failure Reports:
Sun Jun 29 20:58:21 2014 GMT: file ''/tmp/dumps/assert_20140629165813_14.dmp'', upload yes: ''CrashID=bp-ecf967d6-6155-4549-b44b-922fd2140629''

VVelorumS 2014-07-08 github

Same with Ubuntu 12.04.

specs: https://gist.github.com/ChipmunkV/7082555

There are also some duplicates probably:
#3369

Eexecb5 2015-08-09 github

Same with Ubuntu 14.04

I usually switch between desktops to steam return to normal.

Kkisak-valve maintainer 2017-10-20 github

Hello, is anyone still experiencing this issue on an up to date system?

AAaronBottegal 2017-10-20 github

It's been a long time on this bug request. On Arch Linux with Steam Beta, but have not had this happen recently that I remember.

VVelorumS 2017-10-23 github

@kisak-valve, happened around October 17-18 on the text entry field for the confirmation code for the password recovery.

Nothing extracted yet.