protonscr

Natural Selection 2 Crashes during caching

steamclosed reviewed3rd party game
ValveSoftware/steam-for-linux#3184 · opened 2014-03-03 by GavinMendelGleason · updated 2017-01-08 · 7 comments · github
GGavinMendelGleason 2014-03-03 github

I'm running Natural Selection 2 on ubuntu 13.10 and it crashes consistently on either shader loading or during pre-caching on the optimisation stage. I just bought the game and have never been able to play so it would be nice to know of a workaround.

Sysinfo:

System information report, generated by Sysinfo: 03/03/2014 18:39:24
http://sourceforge.net/projects/gsysinfo

SYSTEM INFORMATION
    Running Ubuntu Linux, the Ubuntu 13.10 (saucy) release.
    GNOME: 3.8.4 (Ubuntu 2013-12-05)
    Kernel version: 3.11.0-17-generic ([#31](/issue/ValveSoftware/steam-for-linux/31)-Ubuntu SMP Mon Feb 3 21:53:31 UTC 2014)
    GCC: 4.8 (i686-linux-gnu)
    Xorg: 1.14.5 (17 December 2013  10:03:52AM) (17 December 2013  10:03:52AM)
    Hostname: rowan-Latitude-E5520
    Uptime: 0 days 16 h 36 min

CPU INFORMATION
    GenuineIntel, Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz
    Number of CPUs: 4
    CPU clock currently at 800.000 MHz with 3072 KB cache
    Numbering: family(6) model(42) stepping(7)
    Bogomips: 4589.73
    Flags: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe nx rdtscp lm constant_tsc arch_perfmon pebs bts xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer xsave avx lahf_lm arat epb xsaveopt pln pts dtherm tpr_shadow vnmi flexpriority ept vpid

MEMORY INFORMATION
    Total memory: 7989 MB
    Total swap: 8086 MB

STORAGE INFORMATION
    SCSI device -  scsi0
        Vendor:  ATA      
        Model:  ST9500423AS      
    SCSI device -  scsi1
        Vendor:  TSSTcorp 
        Model:  DVD+-RW SN-208BB 

HARDWARE INFORMATION
MOTHERBOARD
    Host bridge
        Intel Corporation 2nd Generation Core Processor Family DRAM Controller (rev 09)
        Subsystem: Dell Device 049a
    PCI bridge(s)
        Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 1 (rev b4) (prog-if 00 [Normal decode])
        Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 2 (rev b4) (prog-if 00 [Normal decode])
        Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 3 (rev b4) (prog-if 00 [Normal decode])
        Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 6 (rev b4) (prog-if 00 [Normal decode])
        Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 7 (rev b4) (prog-if 00 [Normal decode])
    ISA bridge
        Intel Corporation HM65 Express Chipset Family LPC Controller (rev 04)
        Subsystem: Dell Device 049a

GRAPHIC CARD
    VGA controller
        Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09) (prog-if 00 [VGA controller])
        Subsystem: Dell Device 049a

SOUND CARD
    Multimedia controller
        Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller (rev 04)
        Subsystem: Dell Device 049a

NETWORK
    Network controller
        Broadcom Corporation BCM43228 802.11a/b/g/n
        Subsystem: Dell Wireless 1530 Half-size Mini PCIe Card
    Ethernet controller
        Broadcom Corporation NetXtreme BCM5761 Gigabit Ethernet PCIe (rev 10)
        Subsystem: Dell Device 049a

Backtrace:

#0  __memcpy_ssse3_rep ()
    at ../sysdeps/i386/i686/multiarch/memcpy-ssse3-rep.S:148
#1  0xa0b78c73 in ?? ()
   from /usr/lib/i386-linux-gnu/alsa-lib/libasound_module_pcm_pulse.so
#2  0xb26dda35 in ?? ()
   from /home/rowan/.local/share/Steam/ubuntu12_32/steam-runtime/i386/usr/lib/i386-linux-gnu/libasound.so.2
#3  0xb2699642 in ?? ()
   from /home/rowan/.local/share/Steam/ubuntu12_32/steam-runtime/i386/usr/lib/i386-linux-gnu/libasound.so.2
#4  0xb26ddbfa in ?? ()
   from /home/rowan/.local/share/Steam/ubuntu12_32/steam-runtime/i386/usr/lib/i386-linux-gnu/libasound.so.2
#5  0xa0a42cb8 in snd_pcm_readi () from /usr/lib/i386-linux-gnu/libasound.so
#6  0xb68fed44 in ?? ()
   from /home/rowan/.local/share/Steam/SteamApps/common/Natural Selection 2/libfmodex.so
#7  0xb68f6c55 in ?? ()
   from /home/rowan/.local/share/Steam/SteamApps/common/Natural Selection 2/libfmodex.so
#8  0xb3a2dd78 in start_thread (arg=0x97609b40) at pthread_create.c:311
#9  0xb380f01e in clone () at ../sysdeps/unix/sysv/linux/i386/clone.S:131
MMrSchism 2014-03-04 github

Just to make things easier, can you please also include your system information as requested at
https://github.com/ValveSoftware/steam-for-linux#reporting-issues

GGavinMendelGleason 2014-03-04 github
Processor Information:
    Vendor:  GenuineIntel
    CPU Family:  0x6
    CPU Model:  0x2a
    CPU Stepping:  0x7
    CPU Type:  0x0
    Speed:  2300 Mhz
    4 logical processors
    2 physical processors
    HyperThreading:  Supported
    FCMOV:  Supported
    SSE2:  Supported
    SSE3:  Supported
    SSSE3:  Supported
    SSE4a:  Unsupported
    SSE41:  Supported
    SSE42:  Supported

Network Information:
    Network Speed:  

Operating System Version:
    Ubuntu 13.10 (32 bit)
    Kernel Name:  Linux
    Kernel Version:  3.11.0-17-generic
    X Server Vendor:  The X.Org Foundation
    X Server Release:  11405000
    X Window Manager:  Compiz
    Steam Runtime Version:  steam-runtime-release_2014-02-05

Video Card:
    Driver:  Intel Open Source Technology Center Mesa DRI Intel(R) Sandybridge Mobile x86/MMX/SSE2

    Driver Version:  3.0 Mesa 9.2.1
    OpenGL Version: 3.0
    Desktop Color Depth: 24 bits per pixel
    Monitor Refresh Rate: 59 Hz
    VendorID:  0x8086
    DeviceID:  0x116
    Number of Monitors:  1
    Number of Logical Video Cards:  1
    Primary Display Resolution:  1366 x 768
    Desktop Resolution: 1366 x 768
    Primary Display Size: 13.54" x 7.64"  (15.51" diag)
                                            34.4cm x 19.4cm  (39.4cm diag)
    Primary VRAM Not Detected

Sound card:
    Audio device: Intel CougarPoint HDMI

Memory:
    RAM:  7989 Mb

Miscellaneous:
    UI Language:  English
    LANG:  en_IE.UTF-8
    Microphone:  Not set
    Total Hard Disk Space Available:  309158 Mb
    Largest Free Hard Disk Block:  15872 Mb

Installed software:

Recent Failure Reports:

SStripeycat 2014-03-04 github

If it is the problem I was having, try the NS2 beta
At least I was having a similar problem before

GGavinMendelGleason 2014-03-04 github

I tried the Beta and this does not stop the programme from crashing.

I might mention that the following occurs in the console before a crash:

WARNING: Corrected case of '/home/rowan/.local/share/Steam/SteamApps/common/Natural Selection 2/ns2/models/marine/female/Female_view_v2_normal.dds'
WARNING: Corrected case of '/home/rowan/.local/share/Steam/SteamAOnFocusWindowChanged to window type: k_EWindowTypeSteamDesktop, 0
OnFocusWindowChanged to window type: k_EWindowTypeNonSteamDesktop, 0
OnFocusWindowChanged to window type: k_EWindowTypeSteamDesktop, 0
OnFocusWindowChanged to window type: k_EWindowTypeGame, 4920
third_party/tcmalloc/chromium/src/system-alloc.cc:423] SbrkSysAllocator failed.
mmap() failed: Cannot allocate memory
mmap() failed: Cannot allocate memory
Segmentation fault (core dumped)
Ggdrewb-valve maintainer 2014-03-08 github

You should report this to the game devs also. It seems like the process is leaking memory and that eventually causes a crash. The ALSA code shouldn't crash when unable to allocate memory, but it's probably an innocent victim.

Ccjwijtmans 2014-03-11 github

This has nothing to do with steam so wrong forum. This issue should be closed. BTW i have been running NS2 for months without too many issues.

Kkisak-valve maintainer 2017-01-08 github

Hello @GavinMendelGleason, if you are still experiencing issues with this game on an up to date system, please contact the game's devs.

Nothing extracted yet.