protonscr

[Minor] Store page videos stutter if mouse is not moving

steamclosed reviewed
ValveSoftware/steam-for-linux#3350 · opened 2014-06-07 by praashie · updated 2019-07-18 · 6 comments · github
Ppraashie 2014-06-07 github

When videos are played in game store pages, the framerate stutters, but audio plays fine. The problem disappears when the mouse is moved at least one pixel per frame, but returns whenever the mouse is not moving.

Hardware info:

Operating System Version:
    Ubuntu 14.04 LTS (64 bit)
    Kernel Name:  Linux
    Kernel Version:  3.13.0-031300-generic
    X Server Vendor:  The X.Org Foundation
    X Server Release:  11501000
    X Window Manager:  Compiz
    Steam Runtime Version:  steam-runtime-release_2014-04-15

Video Card:
    Driver:  X.Org Gallium 0.4 on AMD BARTS

    Driver Version:  3.0 Mesa 10.3.0-devel (git-1751a9b trusty-oibaf-ppa)
    OpenGL Version: 3.0
    Desktop Color Depth: 24 bits per pixel
    Monitor Refresh Rate: 60 Hz
    VendorID:  0x1002
    DeviceID:  0x673e
    Number of Monitors:  2
    Number of Logical Video Cards:  1
    Primary Display Resolution:  1920 x 1080
    Desktop Resolution: 3200 x 1080
    Primary Display Size: 20.08" x 11.42"  (23.07" diag)
                                            51.0cm x 29.0cm  (58.6cm diag)
    Primary VRAM Not Detected
TTele42 2014-06-07 github

This issue should also be reported to the mesa bug tracker.

HHalf-Shot 2014-06-08 github

Same problem here on mesa 10.2

Processor Information:
    Vendor:  AuthenticAMD
    CPU Family:  0x10
    CPU Model:  0xa
    CPU Stepping:  0x0
    CPU Type:  0x0
    Speed:  2799 Mhz
    6 logical processors
    6 physical processors
    HyperThreading:  Unsupported
    FCMOV:  Supported
    SSE2:  Supported
    SSE3:  Supported
    SSSE3:  Unsupported
    SSE4a:  Supported
    SSE41:  Unsupported
    SSE42:  Unsupported

Network Information:
    Network Speed:  

Operating System Version:
    "Arch Linux" (64 bit)
    Kernel Name:  Linux
    Kernel Version:  3.15.0-1-mainline
    X Server Vendor:  The X.Org Foundation
    X Server Release:  11501000
    X Window Manager:  Xfwm4
    Steam Runtime Version:  steam-runtime-release_2014-04-15

Video Card:
    Driver:  X.Org Gallium 0.4 on AMD TAHITI

    Driver Version:  3.0 Mesa 10.2.1
    OpenGL Version: 3.0
    Desktop Color Depth: 24 bits per pixel
    Monitor Refresh Rate: 60 Hz
    VendorID:  0x1002
    DeviceID:  0x679a
    Number of Monitors:  2
    Number of Logical Video Cards:  1
    Primary Display Resolution:  1920 x 1080
    Desktop Resolution: 3840 x 1080
    Primary Display Size: 20.08" x 11.30"  (23.03" diag)
                                            51.0cm x 28.7cm  (58.5cm diag)
    Primary VRAM Not Detected

Sound card:
    Audio device: Realtek ALC892

Memory:
    RAM:  16051 Mb

Miscellaneous:
    UI Language:  English
    LANG:  en_GB.utf8
    Microphone:  Not set
    Total Hard Disk Space Available:  938772 Mb
    Largest Free Hard Disk Block:  222285 Mb

Installed software:

Recent Failure Reports:
    Sun Jun  8 10:44:58 2014 GMT: file ''/tmp/dumps/assert_20140608114432_5.dmp'', upload yes: ''CrashID=bp-76886976-3d79-464f-82c8-de3d62140608''
    Sun Jun  8 10:55:23 2014 GMT: file ''/tmp/dumps/assert_20140608115500_5.dmp'', upload yes: ''CrashID=bp-34cf4c5d-1bac-4100-9847-bfe082140608''

DD-Code 2014-12-21 github

Have had this issue for quite a while, and on all of my different linux machines.
This is not just related to videos; animations suffer from this as well.

Here is the system information from my main machine:

Processor Information:
    Vendor:  GenuineIntel
    CPU Family:  0x6
    CPU Model:  0x1a
    CPU Stepping:  0x5
    CPU Type:  0x0
    Speed:  3696 Mhz
    8 logical processors
    4 physical processors
    HyperThreading:  Supported
    FCMOV:  Supported
    SSE2:  Supported
    SSE3:  Supported
    SSSE3:  Supported
    SSE4a:  Unsupported
    SSE41:  Supported
    SSE42:  Supported

Network Information:
    Network Speed:  

Operating System Version:
    Ubuntu 14.04.1 LTS (64 bit)
    Kernel Name:  Linux
    Kernel Version:  3.13.0-43-generic
    X Server Vendor:  The X.Org Foundation
    X Server Release:  11501000
    X Window Manager:  Xfwm4
    Steam Runtime Version:  steam-runtime-release_2014-11-14

Video Card:
    Driver:  NVIDIA Corporation GeForce GTX 690/PCIe/SSE2

    Driver Version:  4.5.0 NVIDIA 346.22
    OpenGL Version: 4.5
    Desktop Color Depth: 24 bits per pixel
    Monitor Refresh Rate: 119 Hz
    VendorID:  0x10de
    DeviceID:  0x1188
    Number of Monitors:  1
    Number of Logical Video Cards:  1
    Primary Display Resolution:  1920 x 1080
    Desktop Resolution: 1920 x 1080
    Primary Display Size: 23,54" x 13,23"  (26,97" diag)
                                            59,8cm x 33,6cm  (68,5cm diag)
    Primary Bus: PCI Express 16x
    Primary VRAM: 2048 MB
    Supported MSAA Modes:  2x 4x 8x 16x 

Sound card:
    Audio device: Analog Devices AD1989B

Memory:
    RAM:  48295 Mb

Miscellaneous:
    UI Language:  English
    LANG:  en_US.UTF-8
    Microphone:  Not set
    Total Hard Disk Space Available:  36523 Mb
    Largest Free Hard Disk Block:  8761 Mb

Installed software:

Recent Failure Reports:

DD-Code 2015-01-05 github

Noticed that videos are sometimes a lot smoother when watching them in fullscreen.

DD-Code 2015-01-06 github

Issue resolved for me in Steam Client Beta Update - January 5th:

General

  • Added user's choice of screen corner for FPS counter
  • Scaled FPS counter proportionally with screen resolution
  • Improved synchronization and smoothness of video playback

Broadcast

  • Fixed video capture stopping (but audio continuing) in some D3D10/11 games, such as Far Cry 4
  • Fixed some instances where a green screen may be broadcast

@praashie, have you tried the Steam Client Beta that I'm referring to?

Ppraashie 2015-01-07 github

@D-Code I just tried watching trailers with both the Beta and non-Beta -versions of the Steam Client, and the Beta version fixes the problem for me too.

Nothing extracted yet.