Small/Absent Icons in Offline Mode

steamclosed reviewedSteam client

ValveSoftware/steam-for-linux#3352 · opened 2014-06-11 by sunnybubblegum · updated 2025-07-26 · 6 comments · github

Ssunnybubblegum 2014-06-11 github

screenshot from 2014-06-11 05 27 29

When starting Steam in Offline Mode, most of the game icons are either small or absent in grid view, as you can see in the picture. Today, a few of them are normal size for some reason (Awesomenauts, Bastion, Beat Hazard), but that's not usually the case.

At first I thought it might have to do with not having those games installed, but that's not true. Amnesia and Aquaria are both installed, while Bastion is not.

The icons are always normal size again when I log on in Online Mode.

System Information:

Processor Information:
Vendor: AuthenticAMD
CPU Family: 0x10
CPU Model: 0x5
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 3100 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Unsupported
SSE4a: Supported
SSE41: Unsupported
SSE42: Unsupported

Network Information:
Network Speed:

Operating System Version:
Ubuntu 12.04.4 LTS (64 bit)
Kernel Name: Linux
Kernel Version: 3.8.0-39-generic
X Server Vendor: The X.Org Foundation
X Server Release: 11303000
X Window Manager: Compiz
Steam Runtime Version: steam-runtime-release_2014-04-15

Video Card:
Driver: ATI Technologies Inc. AMD Radeon HD 6700 Series

Driver Version:  4.3.12682 Compatibility Profile Context 12.104
OpenGL Version: 4.3
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 60 Hz
VendorID:  0x1002
DeviceID:  0x673e
Number of Monitors:  1
Number of Logical Video Cards:  1
Primary Display Resolution:  1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 23.62" x 13.39"  (27.13" diag)
                                        60.0cm x 34.0cm  (68.9cm diag)
Primary VRAM Not Detected

Sound card:
Audio device: VIA VT1708S

Memory:
RAM: 7984 Mb

Miscellaneous:
UI Language: English
LANG: en_CA.UTF-8
Microphone: Not set
Total Hard Disk Space Available: 232570 Mb
Largest Free Hard Disk Block: 114619 Mb

Installed software:

Recent Failure Reports:
Wed Jun 11 10:27:59 2014 GMT: file ''/tmp/dumps/crash_20140611052759_2.dmp'', upload no: ''Couldn't resolve host name''
Wed Jun 11 10:27:59 2014 GMT: file ''/tmp/dumps/crash_20140611052759_6.dmp'', upload no: ''Couldn't resolve host name''
Wed Jun 11 10:27:59 2014 GMT: file ''/tmp/dumps/assert_20140611052759_4.dmp'', upload no: ''Couldn't resolve host name''
Wed Jun 11 10:27:59 2014 GMT: file ''/tmp/dumps/assert_20140611052759_8.dmp'', upload no: ''Couldn't resolve host name''

Ggdrewb-valve maintainer 2014-06-11 github

The bitmaps are fetched from the internet and cached so you may just be seeing normal behavior of the cache not having an entry and not filling from the internet since you're in offline mode.

Ssunnybubblegum 2014-06-12 github

It makes my game library look :(

Aaaronfranke 2017-08-23 github

Confirmed.

Currently, Steam does not cache grid images, the only ones showing here are non-Steam games:

fgdfgsgfsfgsfdggf

Steam should keep a permanent offline cache. It would save both users and Valve bandwidth to only send Steam Grid images once (or when the developer changes the image). This would solve the bug.

HHolzhaus 2018-11-11 github

This issue a also present in Big Picture Mode. Unfortunately, It makes BPM barely usable in Offline Mode, because you can't see which game is currently selected in the library view.

Missing images in BPM

MManagor 2025-05-26 github

The modern BPM caches icons properly in ~/.local/share/Steam/appcache/librarycache/

Kkisak-valve maintainer 2025-07-26 github

Closing per the last comment.

Nothing extracted yet.