protonscr

Steam fails with ATI cards on Arch Linux due to improper library load

steamclosed duplicatereviewed
ValveSoftware/steam-for-linux#3417 · opened 2014-07-30 by ghost · updated 2014-07-30 · 2 comments · github
?ghost 2014-07-30 github

Output of Steam:

$ env LIBGL_DEBUG=verbose steam
Running Steam on arch  64-bit
STEAM_RUNTIME is enabled automatically
Installing breakpad exception handler for appid(steam)/version(1406166459_client)
libGL: screen 0 does not appear to be DRI3 capable
libGL: pci id for fd 7: 1002:68b8, driver r600
libGL: OpenDriver: trying /usr/lib32/xorg/modules/dri/tls/r600_dri.so
libGL: OpenDriver: trying /usr/lib32/xorg/modules/dri/r600_dri.so
libGL error: dlopen /usr/lib32/xorg/modules/dri/r600_dri.so failed (/data/steam/ubuntu12_32/steam-runtime/i386/lib/i386-linux-gnu/libgcc_s.so.1: version `GCC_4.7.0' not found (required by /usr/lib32/xorg/modules/dri/r600_dri.so))
libGL error: unable to load driver: r600_dri.so
libGL error: driver pointer missing
libGL error: failed to load driver: r600
libGL: OpenDriver: trying /usr/lib32/xorg/modules/dri/tls/swrast_dri.so
libGL: OpenDriver: trying /usr/lib32/xorg/modules/dri/swrast_dri.so
libGL error: dlopen /usr/lib32/xorg/modules/dri/swrast_dri.so failed (/data/steam/ubuntu12_32/steam-runtime/i386/lib/i386-linux-gnu/libgcc_s.so.1: version `GCC_4.7.0' not found (required by /usr/lib32/xorg/modules/dri/swrast_dri.so))
libGL error: unable to load driver: swrast_dri.so
libGL error: failed to load driver: swrast
Installing breakpad exception handler for appid(steam)/version(1406166459_client)
Installing breakpad exception handler for appid(steamwebhelper)/version(20140723175756)
Installing breakpad exception handler for appid(steamwebhelper)/version(20140723175756)
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix element
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix element
Fontconfig warning: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 78: saw unknown, expected number
libGL: screen 0 does not appear to be DRI3 capable
libGL: pci id for fd 18: 1002:68b8, driver r600
libGL: OpenDriver: trying /usr/lib32/xorg/modules/dri/tls/r600_dri.so
libGL: OpenDriver: trying /usr/lib32/xorg/modules/dri/r600_dri.so
libGL error: dlopen /usr/lib32/xorg/modules/dri/r600_dri.so failed (/data/steam/ubuntu12_32/steam-runtime/i386/lib/i386-linux-gnu/libgcc_s.so.1: version `GCC_4.7.0' not found (required by /usr/lib32/xorg/modules/dri/r600_dri.so))
libGL error: unable to load driver: r600_dri.so
libGL error: driver pointer missing
libGL error: failed to load driver: r600
libGL: OpenDriver: trying /usr/lib32/xorg/modules/dri/tls/swrast_dri.so
libGL: OpenDriver: trying /usr/lib32/xorg/modules/dri/swrast_dri.so
libGL error: dlopen /usr/lib32/xorg/modules/dri/swrast_dri.so failed (/data/steam/ubuntu12_32/steam-runtime/i386/lib/i386-linux-gnu/libgcc_s.so.1: version `GCC_4.7.0' not found (required by /usr/lib32/xorg/modules/dri/swrast_dri.so))
libGL error: unable to load driver: swrast_dri.so
libGL error: failed to load driver: swrast
Error: OpenGL GLX context is not using direct rendering, which may cause performance problems.

For more information visit https://support.steampowered.com/kb_article.php?ref=9938-EYZB-7457.

(displays a window with that message, and then fails to open any game without crashing)

Workaround: https://bbs.archlinux.org/viewtopic.php?pid=1433884#p1433884
(still spews out a lot of errors, but at least allows games to run without crashing)

I believe that this may be an issue between how Ubuntu and Arch Linux name their libraries. It may also be an issue with the libraries which are packaged with steam. Xorg also recently updated to version 1.16, so, that might be it as well. This appears to be a problem with just ATI cards.

Contents of glxinfo:

name of display: :0.0
display: :0  screen: 0
direct rendering: Yes
server glx vendor string: SGI
server glx version string: 1.4
server glx extensions:
    GLX_ARB_create_context, GLX_ARB_create_context_profile, 
    GLX_ARB_fbconfig_float, GLX_ARB_framebuffer_sRGB, GLX_ARB_multisample, 
    GLX_EXT_create_context_es2_profile, GLX_EXT_framebuffer_sRGB, 
    GLX_EXT_import_context, GLX_EXT_texture_from_pixmap, GLX_EXT_visual_info, 
    GLX_EXT_visual_rating, GLX_INTEL_swap_event, GLX_MESA_copy_sub_buffer, 
    GLX_OML_swap_method, GLX_SGIS_multisample, GLX_SGIX_fbconfig, 
    GLX_SGIX_pbuffer, GLX_SGIX_visual_select_group, GLX_SGI_swap_control
client glx vendor string: Mesa Project and SGI
client glx version string: 1.4
client glx extensions:
    GLX_ARB_create_context, GLX_ARB_create_context_profile, 
    GLX_ARB_create_context_robustness, GLX_ARB_fbconfig_float, 
    GLX_ARB_framebuffer_sRGB, GLX_ARB_get_proc_address, GLX_ARB_multisample, 
    GLX_EXT_buffer_age, GLX_EXT_create_context_es2_profile, 
    GLX_EXT_fbconfig_packed_float, GLX_EXT_framebuffer_sRGB, 
    GLX_EXT_import_context, GLX_EXT_texture_from_pixmap, GLX_EXT_visual_info, 
    GLX_EXT_visual_rating, GLX_INTEL_swap_event, GLX_MESA_copy_sub_buffer, 
    GLX_MESA_multithread_makecurrent, GLX_MESA_query_renderer, 
    GLX_MESA_swap_control, GLX_OML_swap_method, GLX_OML_sync_control, 
    GLX_SGIS_multisample, GLX_SGIX_fbconfig, GLX_SGIX_pbuffer, 
    GLX_SGIX_visual_select_group, GLX_SGI_make_current_read, 
    GLX_SGI_swap_control, GLX_SGI_video_sync
GLX version: 1.4
GLX extensions:
    GLX_ARB_create_context, GLX_ARB_create_context_profile, 
    GLX_ARB_fbconfig_float, GLX_ARB_framebuffer_sRGB, 
    GLX_ARB_get_proc_address, GLX_ARB_multisample, 
    GLX_EXT_create_context_es2_profile, GLX_EXT_framebuffer_sRGB, 
    GLX_EXT_import_context, GLX_EXT_texture_from_pixmap, GLX_EXT_visual_info, 
    GLX_EXT_visual_rating, GLX_INTEL_swap_event, GLX_MESA_copy_sub_buffer, 
    GLX_MESA_multithread_makecurrent, GLX_MESA_swap_control, 
    GLX_OML_swap_method, GLX_OML_sync_control, GLX_SGIS_multisample, 
    GLX_SGIX_fbconfig, GLX_SGIX_pbuffer, GLX_SGIX_visual_select_group, 
    GLX_SGI_make_current_read, GLX_SGI_swap_control, GLX_SGI_video_sync
OpenGL vendor string: X.Org
OpenGL renderer string: Gallium 0.4 on AMD JUNIPER
OpenGL core profile version string: 3.3 (Core Profile) Mesa 10.2.4
OpenGL core profile shading language version string: 3.30
OpenGL core profile context flags: (none)
OpenGL core profile profile mask: core profile
OpenGL core profile extensions:
    GL_AMD_conservative_depth, GL_AMD_draw_buffers_blend, 
    GL_AMD_seamless_cubemap_per_texture, GL_AMD_shader_stencil_export, 
    GL_AMD_shader_trinary_minmax, GL_AMD_vertex_shader_layer, 
    GL_ANGLE_texture_compression_dxt3, GL_ANGLE_texture_compression_dxt5, 
    GL_ARB_ES2_compatibility, GL_ARB_base_instance, 
    GL_ARB_blend_func_extended, GL_ARB_buffer_storage, 
    GL_ARB_clear_buffer_object, GL_ARB_conservative_depth, GL_ARB_copy_buffer, 
    GL_ARB_debug_output, GL_ARB_depth_buffer_float, GL_ARB_depth_clamp, 
    GL_ARB_draw_buffers, GL_ARB_draw_buffers_blend, 
    GL_ARB_draw_elements_base_vertex, GL_ARB_draw_instanced, 
    GL_ARB_explicit_attrib_location, GL_ARB_fragment_coord_conventions, 
    GL_ARB_fragment_shader, GL_ARB_framebuffer_object, 
    GL_ARB_framebuffer_sRGB, GL_ARB_get_program_binary, 
    GL_ARB_half_float_pixel, GL_ARB_half_float_vertex, 
    GL_ARB_instanced_arrays, GL_ARB_internalformat_query, 
    GL_ARB_invalidate_subdata, GL_ARB_map_buffer_alignment, 
    GL_ARB_map_buffer_range, GL_ARB_multi_bind, GL_ARB_occlusion_query2, 
    GL_ARB_pixel_buffer_object, GL_ARB_point_sprite, GL_ARB_provoking_vertex, 
    GL_ARB_robustness, GL_ARB_sampler_objects, GL_ARB_seamless_cube_map, 
    GL_ARB_separate_shader_objects, GL_ARB_shader_bit_encoding, 
    GL_ARB_shader_objects, GL_ARB_shader_stencil_export, 
    GL_ARB_shader_texture_lod, GL_ARB_shading_language_420pack, 
    GL_ARB_shading_language_packing, GL_ARB_sync, 
    GL_ARB_texture_buffer_object, GL_ARB_texture_buffer_object_rgb32, 
    GL_ARB_texture_buffer_range, GL_ARB_texture_compression_rgtc, 
    GL_ARB_texture_cube_map_array, GL_ARB_texture_float, 
    GL_ARB_texture_mirror_clamp_to_edge, GL_ARB_texture_multisample, 
    GL_ARB_texture_non_power_of_two, GL_ARB_texture_rectangle, 
    GL_ARB_texture_rg, GL_ARB_texture_rgb10_a2ui, GL_ARB_texture_storage, 
    GL_ARB_texture_storage_multisample, GL_ARB_texture_swizzle, 
    GL_ARB_timer_query, GL_ARB_transform_feedback2, 
    GL_ARB_transform_feedback3, GL_ARB_transform_feedback_instanced, 
    GL_ARB_uniform_buffer_object, GL_ARB_vertex_array_bgra, 
    GL_ARB_vertex_array_object, GL_ARB_vertex_attrib_binding, 
    GL_ARB_vertex_shader, GL_ARB_vertex_type_10f_11f_11f_rev, 
    GL_ARB_vertex_type_2_10_10_10_rev, GL_ARB_viewport_array, 
    GL_ATI_blend_equation_separate, GL_ATI_texture_compression_3dc, 
    GL_ATI_texture_float, GL_ATI_texture_mirror_once, GL_EXT_abgr, 
    GL_EXT_blend_equation_separate, GL_EXT_draw_buffers2, 
    GL_EXT_draw_instanced, GL_EXT_framebuffer_blit, 
    GL_EXT_framebuffer_multisample, GL_EXT_framebuffer_multisample_blit_scaled, 
    GL_EXT_framebuffer_sRGB, GL_EXT_packed_depth_stencil, GL_EXT_packed_float, 
    GL_EXT_pixel_buffer_object, GL_EXT_provoking_vertex, 
    GL_EXT_shader_integer_mix, GL_EXT_texture_array, 
    GL_EXT_texture_compression_dxt1, GL_EXT_texture_compression_latc, 
    GL_EXT_texture_compression_rgtc, GL_EXT_texture_compression_s3tc, 
    GL_EXT_texture_filter_anisotropic, GL_EXT_texture_integer, 
    GL_EXT_texture_mirror_clamp, GL_EXT_texture_sRGB, 
    GL_EXT_texture_sRGB_decode, GL_EXT_texture_shared_exponent, 
    GL_EXT_texture_snorm, GL_EXT_texture_swizzle, GL_EXT_timer_query, 
    GL_EXT_transform_feedback, GL_EXT_vertex_array_bgra, 
    GL_IBM_multimode_draw_arrays, GL_KHR_debug, GL_MESA_pack_invert, 
    GL_MESA_texture_signed_rgba, GL_NV_conditional_render, GL_NV_depth_clamp, 
    GL_NV_packed_depth_stencil, GL_NV_texture_barrier, GL_NV_vdpau_interop, 
    GL_OES_EGL_image, GL_OES_read_format, GL_S3_s3tc

OpenGL version string: 3.0 Mesa 10.2.4
OpenGL shading language version string: 1.30
OpenGL context flags: (none)
OpenGL extensions:
    GL_AMD_conservative_depth, GL_AMD_draw_buffers_blend, 
    GL_AMD_seamless_cubemap_per_texture, GL_AMD_shader_stencil_export, 
    GL_AMD_shader_trinary_minmax, GL_ANGLE_texture_compression_dxt3, 
    GL_ANGLE_texture_compression_dxt5, GL_APPLE_packed_pixels, 
    GL_APPLE_vertex_array_object, GL_ARB_ES2_compatibility, 
    GL_ARB_base_instance, GL_ARB_blend_func_extended, GL_ARB_buffer_storage, 
    GL_ARB_clear_buffer_object, GL_ARB_color_buffer_float, 
    GL_ARB_conservative_depth, GL_ARB_copy_buffer, GL_ARB_debug_output, 
    GL_ARB_depth_buffer_float, GL_ARB_depth_clamp, GL_ARB_depth_texture, 
    GL_ARB_draw_buffers, GL_ARB_draw_buffers_blend, 
    GL_ARB_draw_elements_base_vertex, GL_ARB_draw_instanced, 
    GL_ARB_explicit_attrib_location, GL_ARB_fragment_coord_conventions, 
    GL_ARB_fragment_program, GL_ARB_fragment_program_shadow, 
    GL_ARB_fragment_shader, GL_ARB_framebuffer_object, 
    GL_ARB_framebuffer_sRGB, GL_ARB_get_program_binary, 
    GL_ARB_half_float_pixel, GL_ARB_half_float_vertex, 
    GL_ARB_instanced_arrays, GL_ARB_internalformat_query, 
    GL_ARB_invalidate_subdata, GL_ARB_map_buffer_alignment, 
    GL_ARB_map_buffer_range, GL_ARB_multi_bind, GL_ARB_multisample, 
    GL_ARB_multitexture, GL_ARB_occlusion_query, GL_ARB_occlusion_query2, 
    GL_ARB_pixel_buffer_object, GL_ARB_point_parameters, GL_ARB_point_sprite, 
    GL_ARB_provoking_vertex, GL_ARB_robustness, GL_ARB_sampler_objects, 
    GL_ARB_seamless_cube_map, GL_ARB_separate_shader_objects, 
    GL_ARB_shader_bit_encoding, GL_ARB_shader_objects, 
    GL_ARB_shader_stencil_export, GL_ARB_shader_texture_lod, 
    GL_ARB_shading_language_100, GL_ARB_shading_language_420pack, 
    GL_ARB_shading_language_packing, GL_ARB_shadow, GL_ARB_sync, 
    GL_ARB_texture_border_clamp, GL_ARB_texture_compression, 
    GL_ARB_texture_compression_rgtc, GL_ARB_texture_cube_map, 
    GL_ARB_texture_cube_map_array, GL_ARB_texture_env_add, 
    GL_ARB_texture_env_combine, GL_ARB_texture_env_crossbar, 
    GL_ARB_texture_env_dot3, GL_ARB_texture_float, 
    GL_ARB_texture_mirror_clamp_to_edge, GL_ARB_texture_mirrored_repeat, 
    GL_ARB_texture_multisample, GL_ARB_texture_non_power_of_two, 
    GL_ARB_texture_rectangle, GL_ARB_texture_rg, GL_ARB_texture_rgb10_a2ui, 
    GL_ARB_texture_storage, GL_ARB_texture_storage_multisample, 
    GL_ARB_texture_swizzle, GL_ARB_timer_query, GL_ARB_transform_feedback2, 
    GL_ARB_transform_feedback3, GL_ARB_transform_feedback_instanced, 
    GL_ARB_transpose_matrix, GL_ARB_uniform_buffer_object, 
    GL_ARB_vertex_array_bgra, GL_ARB_vertex_array_object, 
    GL_ARB_vertex_attrib_binding, GL_ARB_vertex_buffer_object, 
    GL_ARB_vertex_program, GL_ARB_vertex_shader, 
    GL_ARB_vertex_type_10f_11f_11f_rev, GL_ARB_vertex_type_2_10_10_10_rev, 
    GL_ARB_window_pos, GL_ATI_blend_equation_separate, GL_ATI_draw_buffers, 
    GL_ATI_separate_stencil, GL_ATI_texture_compression_3dc, 
    GL_ATI_texture_env_combine3, GL_ATI_texture_float, 
    GL_ATI_texture_mirror_once, GL_EXT_abgr, GL_EXT_bgra, GL_EXT_blend_color, 
    GL_EXT_blend_equation_separate, GL_EXT_blend_func_separate, 
    GL_EXT_blend_minmax, GL_EXT_blend_subtract, GL_EXT_compiled_vertex_array, 
    GL_EXT_copy_texture, GL_EXT_draw_buffers2, GL_EXT_draw_instanced, 
    GL_EXT_draw_range_elements, GL_EXT_fog_coord, GL_EXT_framebuffer_blit, 
    GL_EXT_framebuffer_multisample, GL_EXT_framebuffer_multisample_blit_scaled, 
    GL_EXT_framebuffer_object, GL_EXT_framebuffer_sRGB, 
    GL_EXT_gpu_program_parameters, GL_EXT_multi_draw_arrays, 
    GL_EXT_packed_depth_stencil, GL_EXT_packed_float, GL_EXT_packed_pixels, 
    GL_EXT_pixel_buffer_object, GL_EXT_point_parameters, 
    GL_EXT_polygon_offset, GL_EXT_provoking_vertex, GL_EXT_rescale_normal, 
    GL_EXT_secondary_color, GL_EXT_separate_specular_color, 
    GL_EXT_shader_integer_mix, GL_EXT_shadow_funcs, GL_EXT_stencil_two_side, 
    GL_EXT_stencil_wrap, GL_EXT_subtexture, GL_EXT_texture, GL_EXT_texture3D, 
    GL_EXT_texture_array, GL_EXT_texture_compression_dxt1, 
    GL_EXT_texture_compression_latc, GL_EXT_texture_compression_rgtc, 
    GL_EXT_texture_compression_s3tc, GL_EXT_texture_cube_map, 
    GL_EXT_texture_edge_clamp, GL_EXT_texture_env_add, 
    GL_EXT_texture_env_combine, GL_EXT_texture_env_dot3, 
    GL_EXT_texture_filter_anisotropic, GL_EXT_texture_integer, 
    GL_EXT_texture_lod_bias, GL_EXT_texture_mirror_clamp, 
    GL_EXT_texture_object, GL_EXT_texture_rectangle, GL_EXT_texture_sRGB, 
    GL_EXT_texture_sRGB_decode, GL_EXT_texture_shared_exponent, 
    GL_EXT_texture_snorm, GL_EXT_texture_swizzle, GL_EXT_timer_query, 
    GL_EXT_transform_feedback, GL_EXT_vertex_array, GL_EXT_vertex_array_bgra, 
    GL_IBM_multimode_draw_arrays, GL_IBM_rasterpos_clip, 
    GL_IBM_texture_mirrored_repeat, GL_INGR_blend_func_separate, GL_KHR_debug, 
    GL_MESA_pack_invert, GL_MESA_texture_signed_rgba, GL_MESA_window_pos, 
    GL_NV_blend_square, GL_NV_conditional_render, GL_NV_depth_clamp, 
    GL_NV_fog_distance, GL_NV_light_max_exponent, GL_NV_packed_depth_stencil, 
    GL_NV_primitive_restart, GL_NV_texgen_reflection, GL_NV_texture_barrier, 
    GL_NV_texture_env_combine4, GL_NV_texture_rectangle, GL_NV_vdpau_interop, 
    GL_OES_EGL_image, GL_OES_read_format, GL_S3_s3tc, 
    GL_SGIS_generate_mipmap, GL_SGIS_texture_border_clamp, 
    GL_SGIS_texture_edge_clamp, GL_SGIS_texture_lod, GL_SUN_multi_draw_arrays

OpenGL ES profile version string: OpenGL ES 3.0 Mesa 10.2.4
OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.0
OpenGL ES profile extensions:
    GL_ANGLE_texture_compression_dxt3, GL_ANGLE_texture_compression_dxt5, 
    GL_APPLE_texture_max_level, GL_EXT_blend_minmax, 
    GL_EXT_color_buffer_float, GL_EXT_discard_framebuffer, 
    GL_EXT_map_buffer_range, GL_EXT_multi_draw_arrays, 
    GL_EXT_read_format_bgra, GL_EXT_separate_shader_objects, 
    GL_EXT_shader_integer_mix, GL_EXT_texture_compression_dxt1, 
    GL_EXT_texture_filter_anisotropic, GL_EXT_texture_format_BGRA8888, 
    GL_EXT_texture_rg, GL_EXT_texture_type_2_10_10_10_REV, 
    GL_EXT_unpack_subimage, GL_NV_draw_buffers, GL_NV_fbo_color_attachments, 
    GL_NV_read_buffer, GL_OES_EGL_image, GL_OES_EGL_image_external, 
    GL_OES_depth24, GL_OES_depth_texture, GL_OES_depth_texture_cube_map, 
    GL_OES_element_index_uint, GL_OES_fbo_render_mipmap, 
    GL_OES_get_program_binary, GL_OES_mapbuffer, GL_OES_packed_depth_stencil, 
    GL_OES_rgb8_rgba8, GL_OES_standard_derivatives, GL_OES_stencil8, 
    GL_OES_surfaceless_context, GL_OES_texture_3D, GL_OES_texture_npot, 
    GL_OES_vertex_array_object

Card: 01:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Juniper XT [Radeon HD 5770]

TTele42 2014-07-30 github

Your system is trying to tell you that /data/steam/ubuntu12_32/steam-runtime/i386/lib/i386-linux-gnu/libgcc_s.so.1 is too old to be used with your version of mesa (/usr/lib32/xorg/modules/dri/r600_dri.so), making this issue report a duplicate of https://github.com/ValveSoftware/steam-runtime/issues/13.

Ggdrewb-valve maintainer 2014-07-30 github

Also #3273 in this area. Closing duplicate.

Upstream links