Steam forgets its folder and uses my home

steamclosed reviewedSteam client

ValveSoftware/steam-for-linux#3682 · opened 2015-01-20 by TheSentry · updated 2019-07-18 · 10 comments · github

TTheSentry 2015-01-20 github

This happened to my twice now, although I can not reproduce it at will.

Steam starts with my system (Ubuntu 12.04) and the login box appears
I enter my login credentials
SteamGuard asks for verification (at that point I knew from last time, that this issue was at fault again)
I quit Steam and looked at my user home
I found the two folders appcache and logs in /home/myusername/
I delete them, start Steam again, everything is as it should be (no SteamGuard, no new folders in my user home)

~/logs/content_log.txt

[2015-01-20 10:13:24] Loaded 0 apps from install folder "/home/myusername/steamapps\appmanifest_*.acf".

~/logs/connection_log.txt

[2015-01-20 10:13:30] Log session started
[2015-01-20 10:13:30] [0,0] SetSteamID( [U:1:0] )
[2015-01-20 10:13:35] [0,0] LogOff()
[2015-01-20 10:14:00] [0,0] SetSteamID( [U:1:0] )
[2015-01-20 10:14:00] [0,0] SetSteamID( [U:1:0] )
[2015-01-20 10:14:00] CCMInterface::YieldingConnect -- no CMs cached locally, calling ISteamDirectory/GetCMList web api. . .
[2015-01-20 10:14:02] CCMInterface::YieldingConnect -- got 100 CMs from ISteamDirectory/GetCMList.
[2015-01-20 10:14:02] [1,4] Connect() starting connection (eNetQOSLevelLow, 81.171.115.36:27018, UDP)
[2015-01-20 10:14:04] [1,4] ConnectionCompleted() (146.66.152.10:27019, UDP)
[2015-01-20 10:14:05] [1,4] RecvMsgClientLogOnResponse() : [U:1:<my_id>] 'Account Logon Denied'
[2015-01-20 10:14:05] [1,4] AsyncDisconnect()
[2015-01-20 10:14:05] [0,0] ConnectionDisconnected('Disconnected By Remote Host') : 'Account Logon Denied' (146.66.152.10:27019, UDP)
[2015-01-20 10:14:05] [0,0] (null)
[2015-01-20 10:14:05] [0,0] ConnectionDisconnected() not auto reconnecting due to eResultLogonSession specifies no reconnect
[2015-01-20 10:14:46] [0,0] LogOff()
[2015-01-20 10:14:48] [0,0] ResetVoiceRecording() (was recording: 0) (last get voice time: 78 seconds ago)
[2015-01-20 10:14:48] [0,0] Log session ended

The first time I had this issue and just thought that SteamGuard forgot my machine, noticed in Steam that no games were installed and that when re-adding the library folders all game configs were reset (TF2 was playing an Intro when started, although I set it to -nointro)

33rdwiki 2015-01-20 github

Is this the bug that was mentioned on
http://linux.slashdot.org/story/15/01/16/1429201/steam-for-linux-bug-wipes-out-all-of-a-users-files
???
Let me know as I wanna highlight this one.

TTele42 2015-01-20 github

uhh ... no

33rdwiki 2015-01-20 github

Tele42 , Could someone write a bug for it, as I'm happy to bountysource it.
I shall register it first on Bs automatically as long as it's on here first, and apply mucha dollars later.

TTheSentry 2015-01-21 github

@3rdwiki: No, what you mean is #3671
And no, it's not the same bug, as here $STEAMHOME points to /home/myusername and is not empty.

And what do you mean by write a bug for it? It doesn't sound on-topic

33rdwiki 2015-01-21 github

K thanks, bounty created.

Ttaibhse 2015-01-25 github

I am having a similar issue. Ubuntu 14.04
When I start steam it asks for steam-guard, which is weird since it is the same pc i normally use.
When open tells me I have no local games. (when manually checking the default location they are there)

Solution is to quit steam and start it again. While I am happy that simple a fix worked, it scared the crap out of me that it happened.

NNoXPhasma 2015-01-28 github

I have this issue since a few weeks too. First login when I restart the Computer tries to use the ~/Steam folder and ask for a login. When I close Steam instead and start it again it uses my saved login data and real Steam folder in ~/.local/share/Steam.

For some reason Steam is confused which Steam folder it should use, the one directly in $HOME or the one in ~/.local/share.

I'm on Linux Mint 17.1 x64.

Kkisak-valve maintainer 2018-06-01 github

Hello, has anyone seen this issue with an up to date system?

NNoXPhasma 2018-06-01 github

I haven't had this issue for a very long time.

Kkisak-valve maintainer 2018-07-03 github

Thanks for the feedback @NoXPhasma, closing.

Nothing extracted yet.