System information crashes the client with STEAM_RUNTIME=0

steamclosed reviewed

ValveSoftware/steam-for-linux#3736 · opened 2015-02-23 by minj · updated 2019-07-18 · 9 comments · github

Mminj 2015-02-23 github

The window crashes a few seconds after it is displayed.

Operating System Version:
    "Manjaro Linux" (64 bit)
    Kernel Name:  Linux
    Kernel Version:  3.18.7-1-MANJARO
    X Server Vendor:  The X.Org Foundation
    X Server Release:  11604000
    X Window Manager:  Openbox

Recent Failure Reports:
    Mon Feb 23 19:30:02 2015 GMT: file ''/tmp/dumps/crash_20150223213001_5.dmp'', upload no: ''Failure when receiving data from the peer''
    Mon Feb 23 19:38:19 2015 GMT: file ''/tmp/dumps/assert_20150223213001_1.dmp'', upload yes: ''CrashID=bp-0e537d09-0fbe-497d-ae82-f2d962150223''
    Mon Feb 23 19:38:40 2015 GMT: file ''/tmp/dumps/crash_20150223213817_6.dmp'', upload yes: ''CrashID=bp-60ba9763-ffe1-491c-a2c5-f9d322150223''
    Mon Feb 23 19:38:41 2015 GMT: file ''/tmp/dumps/assert_20150223213815_1.dmp'', upload yes: ''CrashID=bp-10ecca00-11d6-46a4-9520-2bef42150223''
    Mon Feb 23 19:39:00 2015 GMT: file ''/tmp/dumps/assert_20150223213839_1.dmp'', upload no: ''Failure when receiving data from the peer''
    Mon Feb 23 19:40:48 2015 GMT: file ''/tmp/dumps/crash_20150223213841_6.dmp'', upload no: ''Couldn't connect to server''
    Mon Feb 23 19:43:21 2015 GMT: file ''/tmp/dumps/crash_20150223214254_5.dmp'', upload yes: ''CrashID=bp-7ea1df0e-18d4-47cb-9d39-27f312150223''

Ggdrewb-valve maintainer 2015-02-23 github

The runtime is intended to be the safe execution environment for Steam so running without it may have unexpected results.

Mminj 2015-02-23 github

Sure I understand that. Just decided to let you guys know since I came here to report a different bug anyway.

Ggdrewb-valve maintainer 2015-02-23 github

Good, I was just clarifying that your report will be lower priority. Thanks for letting us know.

TTele42 2015-02-23 github

Gentoo Linux with STEAM_RUNTIME=0 is not affected at this time.

OOxalin 2015-02-24 github

Using Archlinux with today's latest packages and I don't have this problem when launched with STEAM_RUNTIME=0

00xBADEAFFE 2015-02-24 github

Same issue here on Manjaro.
Console output:

[vincent@Arbeits-PC ~]$ export LD_LIBRARY_PATH="${LD_LIBRARY_PATH-}:/usr/lib32"
[vincent@Arbeits-PC ~]$ steam
Running Steam on manjarolinux 0.8.12 64-bit
STEAM_RUNTIME is disabled by the user
Installing breakpad exception handler for appid(steam)/version(1424305157)
Installing breakpad exception handler for appid(steam)/version(1424305157)
Installing breakpad exception handler for appid(steam)/version(1424305157)

(steam:6913): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steam:6913): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steam:6913): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steam:6913): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steam:6913): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steam:6913): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steam:6913): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steam:6913): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steam:6913): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steam:6913): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steam:6913): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steam:6913): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steam:6913): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steam:6913): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steam:6913): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steam:6913): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steam:6913): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steam:6913): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steam:6913): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steam:6913): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steam:6913): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steam:6913): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steam:6913): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steam:6913): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steam:6913): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steam:6913): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steam:6913): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,
Installing breakpad exception handler for appid(steam)/version(1424305157)

(steamwebhelper:6917): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steamwebhelper:6917): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steamwebhelper:6917): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steamwebhelper:6917): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steamwebhelper:6917): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steamwebhelper:6917): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steamwebhelper:6917): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steamwebhelper:6917): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steamwebhelper:6917): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steamwebhelper:6917): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steamwebhelper:6917): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steamwebhelper:6917): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steamwebhelper:6917): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steamwebhelper:6917): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steamwebhelper:6917): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steamwebhelper:6917): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steamwebhelper:6917): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steamwebhelper:6917): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steamwebhelper:6917): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steamwebhelper:6917): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steamwebhelper:6917): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steamwebhelper:6917): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steamwebhelper:6917): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steamwebhelper:6917): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steamwebhelper:6917): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steamwebhelper:6917): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,

(steamwebhelper:6917): Gtk-WARNING **: Im Modulpfad »murrine« konnte keine Themen-Engine gefunden werden,
/home/buildbot/buildslave_steam/steam_rel_client_ubuntu12_linux/build/src/vgui2/src/../vgui_surfacelib/FontManager.cpp (276) : Assertion Failed: descs.Count() >= 1
Assert( Assertion Failed: descs.Count() >= 1 ):/home/buildbot/buildslave_steam/steam_rel_client_ubuntu12_linux/build/src/vgui2/src/../vgui_surfacelib/FontManager.cpp:276

Installing breakpad exception handler for appid(steam)/version(1424305157)
Installing breakpad exception handler for appid(steamwebhelper)/version(20150218153139)
Installing breakpad exception handler for appid(steamwebhelper)/version(1424305157)
Installing breakpad exception handler for appid(steamwebhelper)/version(1424305157)
Installing breakpad exception handler for appid(steamwebhelper)/version(20150218153139)
Installing breakpad exception handler for appid(steamwebhelper)/version(1424273499)
crash_20150224072925_6.dmp[6938]: Uploading dump (out-of-process)
/tmp/dumps/crash_20150224072925_6.dmp
/home/buildbot/buildslave_steam/steam_rel_client_ubuntu12_linux/build/src/vgui2/src/../vgui_surfacelib/FontManager.cpp (276) : Assertion Failed: descs.Count() >= 1
/home/buildbot/buildslave_steam/steam_rel_client_ubuntu12_linux/build/src/vgui2/src/../vgui_surfacelib/FontManager.cpp (276) : Assertion Failed: descs.Count() >= 1
/home/buildbot/buildslave_steam/steam_rel_client_ubuntu12_linux/build/src/vgui2/src/../vgui_surfacelib/FontManager.cpp (276) : Assertion Failed: descs.Count() >= 1
[0224/072925:ERROR:nss_util.cc(853)] After loading Root Certs, loaded==false: libnssckbi.so: Kann die Shared-Object-Datei nicht öffnen: Datei oder Verzeichnis nicht gefunden
Installing breakpad exception handler for appid(steam)/version(1424305157)
Installing breakpad exception handler for appid(steam)/version(1424305157)
Installing breakpad exception handler for appid(steam)/version(1424305157)
Installing breakpad exception handler for appid(steam)/version(1424305157)
Installing breakpad exception handler for appid(steam)/version(1424305157)
Installing breakpad exception handler for appid(steam)/version(1424305157)
FillInMachineIDInfo took a total of 0 milliseconds
Installing breakpad exception handler for appid(steam)/version(1424305157)
Installing breakpad exception handler for appid(steam)/version(1424305157)

** (steam:6913): WARNING **: Ignoring invalid property 'route-data'

** (steam:6913): WARNING **: Ignoring invalid property 'address-data'

** (steam:6913): WARNING **: Ignoring invalid property 'route-data'

** (steam:6913): WARNING **: Ignoring invalid property 'address-data'

** (steam:6913): WARNING **: Unknown device type 14
Installing breakpad exception handler for appid(steam)/version(1424305157)

** (steam:6913): WARNING **: Ignoring invalid property 'route-data'

** (steam:6913): WARNING **: Ignoring invalid property 'address-data'

** (steam:6913): WARNING **: Ignoring invalid property 'route-data'

** (steam:6913): WARNING **: Ignoring invalid property 'address-data'

** (steam:6913): WARNING **: Ignoring invalid property 'route-data'

** (steam:6913): WARNING **: Ignoring invalid property 'address-data'

** (steam:6913): WARNING **: Ignoring invalid property 'route-data'

** (steam:6913): WARNING **: Ignoring invalid property 'address-data'

** (steam:6913): WARNING **: Ignoring invalid property 'route-data'

** (steam:6913): WARNING **: Ignoring invalid property 'address-data'

** (steam:6913): WARNING **: Ignoring invalid property 'route-data'

** (steam:6913): WARNING **: Ignoring invalid property 'address-data'

** (steam:6913): WARNING **: Ignoring invalid property 'route-data'

** (steam:6913): WARNING **: Ignoring invalid property 'address-data'

** (steam:6913): WARNING **: Ignoring invalid property 'route-data'

** (steam:6913): WARNING **: Ignoring invalid property 'address-data'
Generating new string page texture 2: 48x256, total string texture memory is 49,15 KB
Generating new string page texture 3: 384x256, total string texture memory is 442,37 KB
Installing breakpad exception handler for appid(steam)/version(1424305157)
Installing breakpad exception handler for appid(steam)/version(1424305157)
local (potentially out of sync) copy of roaming config loaded - 12949 bytes.

(steam:6913): GLib-GObject-WARNING **: gsignal.c:2461: signal 'child-added' is invalid for instance '0xf9560088' of type 'GtkMenu'
Installing breakpad exception handler for appid(steam)/version(1424305157)
Generating new string page texture 4: 256x256, total string texture memory is 704,51 KB
Adding licenses for the following package(s): 0, 1, 11, 25, 64, 77, 101, 172, 183, 218, 221, 283, 297, 340, 453, 482, 636, 783, 1045, 1054, 1259, 1290, 1295, 1387, 1465, 1471, 1602, 1685, 1694, 1774, 2206, 2208, 2243, 2288, 2300, 2484, 2493, 2637, 2744, 2833, 2913, 4077, 4097, 4155, 4261, 4405, 4507, 4728, 4802, 6098, 6099, 6108, 6255, 6382, 6515, 6544, 6565, 6579, 6749, 6871, 7477, 7587, 7590, 7706, 7877, 8009, 8041, 8078, 8089, 8186, 8386, 8423, 8540, 8731, 8854, 8932, 11001, 11005, 11010, 11116, 11135, 11148, 11168, 11274, 11313, 11544, 11588, 11675, 11684, 11698, 11734, 11793, 12014, 12072, 12225, 12248, 12288, 12361, 12370, 12382, 12456, 12517, 12530, 12558, 12598, 13054, 13162, 13310, 13437, 13452, 13455, 13535, 13602, 13616, 13952, 14002, 14188, 14290, 14433, 14557, 14558, 14562, 14633, 14664, 14695, 14840, 14905, 14909, 14938, 15055, 15136, 15479, 15638, 15919, 16020, 16026, 16222, 16342, 16360, 16373, 16560, 16586, 16610, 16615, 16640, 16699, 16767, 17014, 17092, 17101, 17222, 17347, 17607, 17631, 17843, 17882, 17915, 17941, 18068, 18207, 18265, 18488, 18498, 18613, 18620, 18629, 18769, 18773, 18876, 18877, 18886, 19007, 19010, 19126, 19223, 21353, 21433, 21469, 25597, 25785, 25940, 26266, 26288, 26358, 26375, 26390, 26648, 26703, 27069, 27170, 27173, 27186, 27202, 27214, 27263, 27306, 27322, 27373, 27557, 27693, 27835, 27888, 27998, 28021, 28453, 28539, 28596, 28629, 28641, 28830, 28847, 28999, 29074, 29470, 29547, 29677, 29793, 29882, 29900, 29976, 30200, 30202, 30352, 30422, 30442, 30542, 30660, 30867, 30900, 30960, 31385, 32031, 32848, 32887, 33552, 34601, 34795, 34822, 34825, 35128, 35137, 35183, 35845, 35969, 37044, 37097, 37125, 39646, 41119, 43316, 44169, 45586, 45659, 46634, 47197, 47484, 48754, 50323, 51297, 52802, 53602, 54862, 61119, 61131, 61363
roaming config store loaded successfully - 12949 bytes.
migrating temporary roaming config store
ExecCommandLine: ""/home/vincent/.local/share/Steam/ubuntu12_32/steam" "
Installing breakpad exception handler for appid(steam)/version(1424305157)
System startup time: 7,28 seconds
Generating new string page texture 72: 128x256, total string texture memory is 131,07 KB
Generating new string page texture 73: 128x256, total string texture memory is 835,58 KB
Generating new string page texture 74: 8x256, total string texture memory is 843,78 KB
Generating new string page texture 75: 32x256, total string texture memory is 876,54 KB
Running Steam on manjarolinux 0.8.12 64-bit
STEAM_RUNTIME is disabled by the user
ExecCommandLine: "/home/vincent/.steam/root/ubuntu12_32/steam steam://open/driverhelperready"
ExecSteamURL: "steam://open/driverhelperready"
CAPIJobRequestUserStats - Server response failed 2
[0224/072933:ERROR:renderer_main.cc(227)] Running without renderer sandbox
Generating new string page texture 84: 16x256, total string texture memory is 892,93 KB
CAPIJobRequestUserStats - Server response failed 2
crash_20150224072925_6.dmp[6938]: Finished uploading minidump (out-of-process): success = yes
crash_20150224072925_6.dmp[6938]: response: CrashID=bp-a2a636a7-30c3-4a48-872b-23db02150223
crash_20150224072925_6.dmp[6938]: file ''/tmp/dumps/crash_20150224072925_6.dmp'', upload yes: ''CrashID=bp-a2a636a7-30c3-4a48-872b-23db02150223''
Generating new string page texture 93: 256x256, total string texture memory is 393,22 KB
Installing breakpad exception handler for appid(steam)/version(1424305157)
Generating new string page texture 94: 64x256, total string texture memory is 958,46 KB
process 6913: arguments to dbus_connection_ref() were incorrect, assertion "connection->generation == _dbus_current_generation" failed in file dbus-connection.c line 2686.
This is normally a bug in some application using the D-Bus library.
  D-Bus not built with -rdynamic so unable to print a backtrace
[2015-02-24 07:29:24] Startup - updater built Feb 18 2015 15:31:44
Looks like steam didn't shutdown cleanly, scheduling immediate update check
[2015-02-24 07:29:24] Checking for update on startup
[2015-02-24 07:29:24] Suche nach verfügbaren Updates...
[2015-02-24 07:29:25] Download skipped: /client/steam_client_ubuntu12 version 1424305157, installed version 1424305157
[2015-02-24 07:29:25] Nothing to do
[2015-02-24 07:29:25] Installation wird überprüft...
[2015-02-24 07:29:25] Performing checksum verification of executable files
[2015-02-24 07:29:25] Verification complete
crash_20150224072924_1.dmp[7067]: Uploading dump (out-of-process)
/tmp/dumps/crash_20150224072924_1.dmp
/home/vincent/.local/share/Steam/steam.sh: Zeile 757:  6913 Abgebrochen             (Speicherabzug geschrieben) $STEAM_DEBUGGER "$STEAMROOT/$STEAMEXEPATH" "$@"
crash_20150224072924_1.dmp[7067]: Finished uploading minidump (out-of-process): success = yes
crash_20150224072924_1.dmp[7067]: response: CrashID=bp-74acbca4-7d0a-4b0d-bbb4-d3e192150223
crash_20150224072924_1.dmp[7067]: file ''/tmp/dumps/crash_20150224072924_1.dmp'', upload yes: ''CrashID=bp-74acbca4-7d0a-4b0d-bbb4-d3e192150223''

Kkisak-valve maintainer 2018-06-22 github

Hello @minj, @0xBADEAFFE, are either of you still experiencing this issue on an up to date system?

Mminj 2018-06-24 github

Works fine today. I could swear I could reproduce it circa a month ago.

Kkisak-valve maintainer 2018-07-25 github

Thanks for retesting @minj, closing.

Nothing extracted yet.