protonscr

Steam launcher browser problem!

steamclosed reviewed
ValveSoftware/steam-for-linux#3928 · opened 2015-07-21 by Iseg · updated 2015-08-20 · 4 comments · github
IIseg 2015-07-21 github

Hi, recently there was a problem and it does not load the page the customer such as a shop, profile, etc., ie, All the pages that are loaded internal client browser instead of pages blank black screen and wheel load the page. The client has been reset to reset the profile (in the system), it did not help! I applied to the support they gave me did not help, sent here for a solution to my problem!

Steam version (1433441724), if install beta version, problem not solved!

Screen problem: http://5.firepic.org/5/images/2015-07/21/2tyqv9b8t617.png

In console steam say:
[0721/185604:ERROR:child_process_launcher.cc(479)] Failed to launch child process
[0721/185607:ERROR:child_process_launcher.cc(479)] Failed to launch child process

My System info:
Processor Information:
Vendor: AuthenticAMD
CPU Family: 0x10
CPU Model: 0x6
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 2900 Mhz
2 logical processors
2 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Unsupported
SSE4a: Supported
SSE41: Unsupported
SSE42: Unsupported

Operating System Version:
Ubuntu 13.04 (32 bit)
Kernel Name: Linux
Kernel Version: 3.8.0-19-generic
X Server Vendor: The X.Org Foundation
X Server Release: 11303000
X Window Manager: Compiz
Steam Runtime Version: steam-runtime-release_2015-01-06

Video Card:
Driver: NVIDIA Corporation GeForce GT 640/PCIe/SSE2/3DNOW!

Driver Version:  4.3.0 NVIDIA 313.30
OpenGL Version: 4.3
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 60 Hz
VendorID:  0x10de
DeviceID:  0xfc1
Number of Monitors:  1
Number of Logical Video Cards:  1
Primary Display Resolution:  1600 x 900
Desktop Resolution: 1600 x 900
Primary Display Size: 17,44" x 9,80"  (20,00" diag)
                                        44,3cm x 24,9cm  (50,8cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 1024 MB
Supported MSAA Modes:  2x 4x 8x 16x 

Sound card:
Audio device: VIA VT1708S

Memory:
RAM: 4034 Mb

Miscellaneous:
UI Language: English
LANG: ru_RU.UTF-8
Microphone: Not set
Total Hard Disk Space Available: 105486 Mb
Largest Free Hard Disk Block: 61125 Mb

Help!!!

TTele42 2015-07-21 github

@Iseg Nvidia drivers 313.30 is quite old these days, I'm curious if a newer driver version changes the behavior.

As a side note, Ubuntu 13.04's upstream support ended on January 27, 2014, but valve has not made a stance if they match upstream's release lifecycle.

IIseg 2015-07-22 github

@Tele42 new video driver may be installed only on the new OSes (needed new OS kernel), what is my OS is outdated I know, but for some reason I do not want to upgrade, you want to say that the client browser does not work because of outdated systems and drivers?

IIseg 2015-07-29 github

My problem is so complex that no one can help me? Even the developers do not know how to fix it?

IIseg 2015-08-20 github

Okay so hard if I close the issue, it does not work then i can delete the Steam!

Nothing extracted yet.