protonscr

Steam hangs on launch

steamclosed reviewed
ValveSoftware/steam-for-linux#3951 · opened 2015-08-05 by rbingham · updated 2016-04-10 · 7 comments · github
Rrbingham 2015-08-05 github

When I try and launch steam, it hangs and won't open. Below is the console output when running steam.

Setting up Steam content in /home/username/.local/share/Steam
/home/username/.local/share/Steam/steam.sh: line 161: VERSION_ID: unbound variable
/home/username/.local/share/Steam/steam.sh: line 161: VERSION_ID: unbound variable
Running Steam on arch  64-bit
/home/username/.local/share/Steam/steam.sh: line 161: VERSION_ID: unbound variable
STEAM_RUNTIME is enabled automatically
Installing breakpad exception handler for appid(steam)/version(0)

I am running steam in arch linux and have tried uninstalling and reinstalling steam and my graphics drivers. I have also searched for ways to fix this issue.

I have steam installed on an almost identical arch installation and was able to install steam without any issues. The only main difference is that this computer has a dedicated graphics card installed (nvidia gtx 970 m).

Note: I have installed all the 32 bit libraries required by steam.

Note: I have been able to get rid of the version_error by following the steps at the bottom of issue 3851. The output after applying those fixes is below.

Running Steam on arch 4.1.4-1-ARCH 64-bit
STEAM_RUNTIME is enabled automatically
Installing breakpad exception handler for appid(steam)/version(0)

Please let me know what else I can do to solve this issue.

VViktorF 2015-08-05 github

I got the exact same error.
I recently updated the kernel to 4.1.4 and my nvidia driver to the beta one. My guess is the error comes from one of these updates because steam worked just fine before.

SSpoolC 2015-08-06 github

third with this exact issue, I also just updated the kernel to 4.1.4 nvidia driver is currently 352.30

VViktorF 2015-08-06 github

Ok i solved the problem on my end.
My nvidia driver (version 355.06) caused the problem. So i removed this version and installed 352.30 version of it.
Now steam is starting just fine again.

OOxalin 2015-12-08 github

For those still experiencing this problem (and @ViktorF solution seems to point exactly at the root), have a look at this section of Arch's wiki: https://wiki.archlinux.org/index.php/Steam#You_are_missing_the_following_32-bit_libraries.2C_and_Steam_may_not_run:_libGL.so.1

VViktorF 2015-12-09 github

Yeah I recently got steam working even with the beta driver.
I literally face-palmed myself when I found out why it didn't start in the first place.
I just forgot to install the 32 bit version of the nvidia beta driver.

BBeatVids 2016-04-10 github

Ahhh thank you so so much ViktorF!
In case any future readers read this, if you are using "testing" repos for 64 bit, make damn sure you allow "testing" for your 32 bit.

God, I spent so much time on this, thanks again..

Rrbingham 2016-04-10 github

I have been able get steam to launch properly.

Upstream links