protonscr

Unable to use steam browser browser

steamclosed reviewedWeb Component
ValveSoftware/steam-for-linux#4342 · opened 2016-03-01 by pvdz · updated 2019-04-05 · 4 comments · github
Ppvdz 2016-03-01 github

Unable to use the steam browser for anything until I do a hard reset on steam. This is the second time this has happened.

Below is the cli output when just running steam. Notable errors in that output seem to relate to fonts, not sure if that's the cause. [edit] See below for a trace when the browser works, after a --reset. Font errors are unrelated.[/edit]

~$ steam
Running Steam on ubuntu 15.10 64-bit
STEAM_RUNTIME is enabled automatically
Installing breakpad exception handler for appid(steam)/version(1456797646)
Installing breakpad exception handler for appid(steam)/version(1456797646)
Installing breakpad exception handler for appid(steam)/version(1456797646)
Installing breakpad exception handler for appid(steam)/version(1456797646)
Installing breakpad exception handler for appid(steam)/version(1456797646)
Installing breakpad exception handler for appid(steam)/version(1456797646)
Installing breakpad exception handler for appid(steam)/version(1456797646)
Installing breakpad exception handler for appid(steam)/version(1456797646)
[2016-03-01 22:32:28] Startup - updater built Feb 29 2016 17:20:53
[2016-03-01 22:32:28] Opted in to client beta 'publicbeta' via beta file
You are in the 'publicbeta' client beta.
Looks like steam didn't shutdown cleanly, scheduling immediate update check
[2016-03-01 22:32:28] Checking for update on startup
[2016-03-01 22:32:28] Checking for available updates...
[2016-03-01 22:32:30] Package file bins_ubuntu12.zip.vz.7fddb92e136e91f7a042a773419106713d4dda66_15085859 missing or incorrect size
[2016-03-01 22:32:30] Package file bins_pub_ubuntu12.zip.vz.c52bbbda04c43f1be6d38ddd2425e3ac022e34ed_9029998 missing or incorrect size
[2016-03-01 22:32:30] Package file bins_sdk_ubuntu12.zip.vz.13cfe01a48ef1d1648f8ce266351f387ddb3829c_9640907 missing or incorrect size
[2016-03-01 22:32:30] Package file steam_ubuntu12.zip.vz.8b1443d2cbb269a07d00bec33d35035a5a31b1b7_1407592 missing or incorrect size
[2016-03-01 22:32:30] Downloading update (0 of 34340 KB)...
[2016-03-01 22:32:30] Downloading update (378 of 34340 KB)...
[2016-03-01 22:32:30] Downloading update (969 of 34340 KB)...
[2016-03-01 22:32:30] Downloading update (1374 of 34340 KB)...
[2016-03-01 22:32:31] Downloading update (2584 of 34340 KB)...
[2016-03-01 22:32:31] Downloading update (4168 of 34340 KB)...
[2016-03-01 22:32:31] Downloading update (5775 of 34340 KB)...
[2016-03-01 22:32:31] Downloading update (7354 of 34340 KB)...
[2016-03-01 22:32:32] Downloading update (8931 of 34340 KB)...
[2016-03-01 22:32:32] Downloading update (10502 of 34340 KB)...
[2016-03-01 22:32:32] Downloading update (11946 of 34340 KB)...
[2016-03-01 22:32:32] Downloading update (13682 of 34340 KB)...
[2016-03-01 22:32:33] Downloading update (15365 of 34340 KB)...
[2016-03-01 22:32:33] Downloading update (16137 of 34340 KB)...
[2016-03-01 22:32:33] Downloading update (16844 of 34340 KB)...
[2016-03-01 22:32:33] Downloading update (17524 of 34340 KB)...
[2016-03-01 22:32:34] Downloading update (18200 of 34340 KB)...
[2016-03-01 22:32:34] Downloading update (18871 of 34340 KB)...
[2016-03-01 22:32:34] Downloading update (19549 of 34340 KB)...
[2016-03-01 22:32:34] Downloading update (20242 of 34340 KB)...
[2016-03-01 22:32:35] Downloading update (20920 of 34340 KB)...
[2016-03-01 22:32:35] Downloading update (21600 of 34340 KB)...
[2016-03-01 22:32:35] Downloading update (22276 of 34340 KB)...
[2016-03-01 22:32:35] Downloading update (22955 of 34340 KB)...
[2016-03-01 22:32:36] Downloading update (23630 of 34340 KB)...
[2016-03-01 22:32:36] Downloading update (24307 of 34340 KB)...
[2016-03-01 22:32:36] Downloading update (24984 of 34340 KB)...
[2016-03-01 22:32:36] Downloading update (25667 of 34340 KB)...
[2016-03-01 22:32:37] Downloading update (26349 of 34340 KB)...
[2016-03-01 22:32:37] Downloading update (26985 of 34340 KB)...
[2016-03-01 22:32:37] Downloading update (27689 of 34340 KB)...
[2016-03-01 22:32:37] Downloading update (28368 of 34340 KB)...
[2016-03-01 22:32:38] Downloading update (28979 of 34340 KB)...
[2016-03-01 22:32:38] Downloading update (29678 of 34340 KB)...
[2016-03-01 22:32:38] Downloading update (30265 of 34340 KB)...
[2016-03-01 22:32:38] Downloading update (30638 of 34340 KB)...
[2016-03-01 22:32:39] Downloading update (31010 of 34340 KB)...
[2016-03-01 22:32:39] Downloading update (31389 of 34340 KB)...
[2016-03-01 22:32:39] Downloading update (31767 of 34340 KB)...
[2016-03-01 22:32:39] Downloading update (32140 of 34340 KB)...
[2016-03-01 22:32:40] Downloading update (32512 of 34340 KB)...
[2016-03-01 22:32:40] Downloading update (32891 of 34340 KB)...
[2016-03-01 22:32:40] Downloading update (33268 of 34340 KB)...
[2016-03-01 22:32:40] Downloading update (33640 of 34340 KB)...
[2016-03-01 22:32:41] Downloading update (34014 of 34340 KB)...
[2016-03-01 22:32:41] Downloading update (34340 of 34340 KB)...
[2016-03-01 22:32:41] Download complete.
[2016-03-01 22:32:41] uninstalled manifest found in ~/.local/share/Steam/package/steam_client_publicbeta_ubuntu12 (1).
[2016-03-01 22:32:41] Found pending update
[2016-03-01 22:32:41] Installing update...
[2016-03-0Installing breakpad exception handler for appid(steam)/version(1456797646)
Installing breakpad exception handler for appid(steam)/version(1456797646)
Installing breakpad exception handler for appid(steam)/version(1456797646)
Installing breakpad exception handler for appid(steam)/version(1456797646)
Installing breakpad exception handler for appid(steam)/version(1456797646)
Installing breakpad exception handler for appid(steam)/version(1456797646)
Installing breakpad exception handler for appid(steam)/version(1456797646)
Installing breakpad exception handler for appid(steam)/version(1456797646)
Installing breakpad exception handler for appid(steam)/version(1456797646)
Installing breakpad exception handler for appid(steam)/version(1456797646)
Installing breakpad exception handler for appid(steam)/version(1456797646)
Installing breakpad exception handler for appid(steam)/version(1456797646)
Installing breakpad exception handler for appid(steam)/version(1456797646)
Installing breakpad exception handler for appid(steam)/version(1456797646)
Installing breakpad exception handler for appid(steam)/version(1456797646)
Installing breakpad exception handler for appid(steam)/version(1456797646)
Installing breakpad exception handler for appid(steam)/version(1456797646)
Installing breakpad exception handler for appid(steam)/version(1456797646)
Installing breakpad exception handler for appid(steam)/version(1456797646)
Installing breakpad exception handler for appid(steam)/version(1456797646)
1 22:32:41] Extracting package...
[2016-03-01 22:32:45] Installing update...
[2016-03-01 22:32:45] Cleaning up...
[2016-03-01 22:32:45] Update complete, launching Steam...
[2016-03-01 22:32:45] Shutdown
Restarting Steam by request...
Running Steam on ubuntu 15.10 64-bit
STEAM_RUNTIME has been set by the user to: ~/.local/share/Steam/ubuntu12_32/steam-runtime
Installing breakpad exception handler for appid(steam)/version(1456864131)
Installing breakpad exception handler for appid(steam)/version(1456864131)
Installing breakpad exception handler for appid(steam)/version(1456864131)
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix element
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix element
Fontconfig warning: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 78: saw unknown, expected number
[0301/223246:ERROR:main_delegate.cc(777)] Could not load cef_extensions.pak
[0301/223246:ERROR:browser_main_loop.cc(203)] Running without the SUID sandbox! See https://code.google.com/p/chromium/wiki/LinuxSUIDSandboxDevelopment for more information on developing with the sandbox on.
Installing breakpad exception handler for appid(steamwebhelper)/version(20160301012543)
Installing breakpad exception handler for appid(steamwebhelper)/version(1456795543)
[0301/223246:ERROR:main_delegate.cc(777)] Could not load cef_extensions.pak
Installing breakpad exception handler for appid(steamwebhelper)/version(20160301012543)
Installing breakpad exception handler for appid(steamwebhelper)/version(1456864131)
Installing breakpad exception handler for appid(steamwebhelper)/version(1456864131)
Installing breakpad exception handler for appid(steam)/version(1456864131)
Installing breakpad exception handler for appid(steam)/version(1456864131)
Installing breakpad exception handler for appid(steam)/version(1456864131)
Installing breakpad exception handler for appid(steam)/version(1456864131)
Installing breakpad exception handler for appid(steam)/version(1456864131)
Installing breakpad exception handler for appid(steam)/version(1456864131)
Created shared memory when not owner SteamController_Shared_mem
Installing breakpad exception handler for appid(steam)/version(1456864131)
Installing breakpad exception handler for appid(steam)/version(1456864131)
Generating new string page texture 7: 128x256, total string texture memory is 131,07 KB
Generating new string page texture 8: 48x256, total string texture memory is 180,22 KB
Generating new string page texture 9: 256x256, total string texture memory is 442,37 KB
Generating new string page texture 10: 64x256, total string texture memory is 507,90 KB
Generating new string page texture 11: 8x256, total string texture memory is 516,10 KB
Generating new string page texture 12: 16x256, total string texture memory is 532,48 KB
Generating new string page texture 13: 24x256, total string texture memory is 557,06 KB
Generating new string page texture 14: 32x256, total string texture memory is 589,82 KB
Installing breakpad exception handler for appid(steam)/version(1456864131)
Installing breakpad exception handler for appid(steam)/version(1456864131)
Installing breakpad exception handler for appid(steam)/version(1456864131)
local (potentially out of sync) copy of roaming config loaded - 83475 bytes.
roaming config store loaded successfully - 83475 bytes.
migrating temporary roaming config store
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix element
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix element
Fontconfig warning: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 78: saw unknown, expected number
Installing breakpad exception handler for appid(steam)/version(1456864131)
Failed to init SteamVR because it isn't installed
ExecCommandLine: ""~/.local/share/Steam/ubuntu12_32/steam" "
Installing breakpad exception handler for appid(steam)/version(1456864131)
System startup time: 7,13 seconds
[0301/223253:ERROR:child_process_launcher.cc(445)] Failed to launch child process
Generating new string page texture 84: 1024x256, total string texture memory is 1,64 MB
Generating new string page texture 85: 128x256, total string texture memory is 131,07 KB
Generating new string page texture 95: 128x256, total string texture memory is 1,77 MB
Generating new string page texture 96: 256x256, total string texture memory is 2,03 MB
Generating new string page texture 97: 128x256, total string texture memory is 2,16 MB
Generating new string page texture 99: 512x256, total string texture memory is 2,69 MB
Generating new string page texture 100: 48x256, total string texture memory is 2,74 MB
Generating new string page texture 101: 384x256, total string texture memory is 3,13 MB
Generating new string page texture 106: 128x256, total string texture memory is 3,26 MB
Running Steam on ubuntu 15.10 64-bit
STEAM_RUNTIME has been set by the user to: ~/.local/share/Steam/ubuntu12_32/steam-runtime
ExecCommandLine: "~/.steam/root/ubuntu12_32/steam steam://open/driverhelperready"
ExecSteamURL: "steam://open/driverhelperready"
[0301/223255:ERROR:child_process_launcher.cc(445)] Failed to launch child process

As you can probably guess; the tildes are mine.

Ppvdz 2016-03-01 github

Also, when you close the login screen:

process 13078: The last reference on a connection was dropped without closing the connection. This is a bug in an application. See dbus_connection_unref() documentation for details.
Most likely, the application was supposed to call dbus_connection_close(), since this is a private connection.

Not sure if anyone cares about that?

Ppvdz 2016-03-01 github

This is a startup after a --reset, when the browser works again:

~$ steam
Running Steam on ubuntu 15.10 64-bit
STEAM_RUNTIME is enabled automatically
Installing breakpad exception handler for appid(steam)/version(1456864131)
Installing breakpad exception handler for appid(steam)/version(1456864131)
Installing breakpad exception handler for appid(steam)/version(1456864131)
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix element
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix element
Fontconfig warning: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 78: saw unknown, expected number
[0301/225421:ERROR:main_delegate.cc(777)] Could not load cef_extensions.pak
[0301/225421:ERROR:browser_main_loop.cc(203)] Running without the SUID sandbox! See https://code.google.com/p/chromium/wiki/LinuxSUIDSandboxDevelopment for more information on developing with the sandbox on.
Installing breakpad exception handler for appid(steamwebhelper)/version(20160301012543)
Installing breakpad exception handler for appid(steamwebhelper)/version(1456795543)
[0301/225421:ERROR:main_delegate.cc(777)] Could not load cef_extensions.pak
Installing breakpad exception handler for appid(steamwebhelper)/version(20160301012543)
Installing breakpad exception handler for appid(steamwebhelper)/version(1456864131)
Installing breakpad exception handler for appid(steamwebhelper)/version(1456864131)
Installing breakpad exception handler for appid(steam)/version(1456864131)
Installing breakpad exception handler for appid(steam)/version(1456864131)
Installing breakpad exception handler for appid(steam)/version(1456864131)
Installing breakpad exception handler for appid(steam)/version(1456864131)
Installing breakpad exception handler for appid(steam)/version(1456864131)
Installing breakpad exception handler for appid(steam)/version(1456864131)
Created shared memory when not owner SteamController_Shared_mem
Installing breakpad exception handler for appid(steam)/version(1456864131)
Installing breakpad exception handler for appid(steam)/version(1456864131)
Generating new string page texture 7: 128x256, total string texture memory is 131,07 KB
Generating new string page texture 8: 48x256, total string texture memory is 180,22 KB
Generating new string page texture 9: 256x256, total string texture memory is 442,37 KB
Generating new string page texture 10: 64x256, total string texture memory is 507,90 KB
Generating new string page texture 11: 8x256, total string texture memory is 516,10 KB
Generating new string page texture 12: 16x256, total string texture memory is 532,48 KB
Generating new string page texture 13: 24x256, total string texture memory is 557,06 KB
Generating new string page texture 14: 32x256, total string texture memory is 589,82 KB
Installing breakpad exception handler for appid(steam)/version(1456864131)
Installing breakpad exception handler for appid(steam)/version(1456864131)
Installing breakpad exception handler for appid(steam)/version(1456864131)
local (potentially out of sync) copy of roaming config loaded - 83475 bytes.
Generating new string page texture 16: 384x256, total string texture memory is 983,04 KB
local (potentially out of sync) copy of roaming config loaded - 83475 bytes.
roaming config store loaded successfully - 83475 bytes.
migrating temporary roaming config store
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix element
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix element
Fontconfig warning: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 78: saw unknown, expected number
Installing breakpad exception handler for appid(steam)/version(1456864131)
Failed to init SteamVR because it isn't installed
ExecCommandLine: ""~/.local/share/Steam/ubuntu12_32/steam" "
Installing breakpad exception handler for appid(steam)/version(1456864131)
System startup time: 14,57 seconds
Generating new string page texture 85: 1024x256, total string texture memory is 2,03 MB
Generating new string page texture 86: 128x256, total string texture memory is 131,07 KB

(steam:15483): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:15483): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:15483): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:15483): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:15483): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:15483): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:15483): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:15483): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:15483): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:15483): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:15483): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:15483): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:15483): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:15483): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:15483): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:15483): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:15483): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:15483): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:15483): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:15483): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:15483): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.
Generating new string page texture 97: 128x256, total string texture memory is 2,16 MB
Generating new string page texture 98: 256x256, total string texture memory is 2,42 MB
Generating new string page texture 100: 128x256, total string texture memory is 2,56 MB
Generating new string page texture 101: 512x256, total string texture memory is 3,08 MB
Generating new string page texture 102: 48x256, total string texture memory is 3,13 MB
Generating new string page texture 103: 128x256, total string texture memory is 3,26 MB
Generating new string page texture 104: 64x256, total string texture memory is 3,33 MB
Running Steam on ubuntu 15.10 64-bit
STEAM_RUNTIME has been set by the user to: ~/.local/share/Steam/ubuntu12_32/steam-runtime
ExecCommandLine: "~/.steam/root/ubuntu12_32/steam steam://open/driverhelperready"
ExecSteamURL: "steam://open/driverhelperready"

Had to reset twice, the first one gave me a heart attack when "forgetting" all the categories I had made to get a grip of the >2300 games. Anyways, a second reset made it download that again somehow. So I guess the font error is unrelated.

Kkisak-valve maintainer 2019-04-05 github

Hello @pvdzm, are you still experiencing this issue on an up to date system?

Ppvdz 2019-04-05 github

@kisak-valve Look, I appreciate your thoroughness, but I think you could have determined on your own that a login problem from 3 years ago probably is not going to make a difference either way, when the software has been updated like a million times.

Nothing extracted yet.