protonscr

Fatal error: Failed to load steamui.so

steamclosed reviewed
ValveSoftware/steam-for-linux#4398 · opened 2016-04-11 by LibertySG · updated 2019-06-15 · 11 comments · github
LLibertySG 2016-04-11 github

Hello. I have Ubuntu 15.10 (64 bit), and I have a problem with Steam. I run it in Terminal, with command " LD_PRELOAD='/usr/$LIB/libstdc++.so.6' DISPLAY=:0 steam ". It's loading, but at final, I get a error: " Fatal error: Failed to load steamui.so ".

What appear in Terminal:
LD_PRELOAD='/usr/$LIB/libstdc++.so.6' DISPLAY=:0 steam Running Steam on ubuntu 15.10 64-bit STEAM_RUNTIME is enabled automatically Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) Installing breakpad exception handler for appid(steam)/version(1459463254) [2016-04-11 16:31:10] Startup - updater built Mar 29 2016 17:40:06 Looks like steam didn't shutdown cleanly, scheduling immediate update check [2016-04-11 16:31:11] Checking for update on startup [2016-04-11 16:31:11] Checking for available updates... [2016-04-11 16:31:12] Download skipped by HTTP 304 Not Modified [2016-04-11 16:31:12] Nothing to do [2016-04-11 16:31:12] uninstalled manifest found in /home/acer/.local/share/Steam/package/steam_client_ubuntu12 (1). [2016-04-11 16:31:12] Found pending update [2016-04-11 16:31:12] Installing update... [2016-04-11 16:31:12] Extracting package... [2016-04-11 16:31:35] Installing update... [2016-04-11 16:31:36] BCommitUpdatedFiles: failed to create directory ./steam/cached [2016-04-11 16:31:36] BCommitUpdatedFiles: failed to process ./steam [2016-04-11 16:31:36] Failed to apply update, reverting... [2016-04-11 16:31:36] Verifying installation... [2016-04-11 16:31:36] Performing checksum verification of executable files [2016-04-11 16:31:36] Unable to read and verify install manifest /home/acer/.local/share/Steam/package/steam_client_ubuntu12.installed [2016-04-11 16:31:36] Verification complete [2016-04-11 16:31:36] Downloading update... [2016-04-11 16:31:36] Checking for available updates... [2016-04-11 16:31:37] Download complete. [2016-04-11 16:31:37] Extracting package... [2016-04-11 16:31:59] Installing update... [2016-04-11 16:32:03] BCommitUpdatedFiles: failed to create directory ./steam/cached [2016-04-11 16:32:03] BCommitUpdatedFiles: failed to process ./steam [2016-04-11 16:32:03] Failed to apply update, reverting... [2016-04-11 16:32:08] Shutdown

Can someone help me? Thanks!

FFoxelFox 2016-04-22 github

same here on solus

Yyankee14 2016-05-19 github

I haven't been able to use Steam for several months because of the error "Failed to load steamui.so." I reformatted the other day and tried again, issue still persists. However, I don't receive any errors in the terminal like OP.

$ steam
Running Steam on debian  64-bit
STEAM_RUNTIME is enabled automatically
[2016-05-19 12:19:22] Startup - updater built Apr 29 2016 22:18:33
Looks like steam didn't shutdown cleanly, scheduling immediate update check
[2016-05-19 12:19:22] Checking for update on startup
[2016-05-19 12:19:22] Checking for available updates...
[2016-05-19 12:19:23] Download skipped: /client/steam_client_ubuntu12 version 1461972496, installed version 1461972496
[2016-05-19 12:19:23] Nothing to do
[2016-05-19 12:19:23] Verifying installation...
[2016-05-19 12:19:23] Performing checksum verification of executable files
[2016-05-19 12:19:23] Verification complete #ERROR APPEARS HERE
[2016-05-19 12:19:36] Shutdown
$ uname -a
Linux spaghetti 4.5.0-2-amd64 #1 SMP Debian 4.5.3-2 (2016-05-08) x86_64 GNU/Linux
Nniedzielski 2016-08-01 github

Linux 4.6.0-1-amd64 #1 SMP Debian 4.6.4-1 (2016-07-18) x86_64 GNU/Linux

I have a similar problem on Debian Stretch using the Steam installer from the website. The program launched, checked for updates (it installed about 250MB of stuff the first time), then failed with the "Failed to load steamui.so" message. I purged Steam and reinstalled from the PPA via sudo apt install steam. Same thing :(

Running Steam on debian  64-bit
STEAM_RUNTIME is enabled automatically
[2016-07-31 22:06:34] Startup - updater built Jul  8 2016 21:43:51
Looks like steam didn't shutdown cleanly, scheduling immediate update check
[2016-07-31 22:06:34] Checking for update on startup
[2016-07-31 22:06:34] Checking for available updates...
[2016-07-31 22:06:35] Download skipped: /client/steam_client_ubuntu12 version 1468023329, installed version 1468023329
[2016-07-31 22:06:35] Nothing to do
[2016-07-31 22:06:35] Verifying installation...
[2016-07-31 22:06:35] Performing checksum verification of executable files
[2016-07-31 22:06:35] Verification complete
[2016-07-31 22:06:36] Shutdown
Mmateusvahl 2016-12-13 github

Does anyone fixed that? I'm stucked in this right now, there's a lot of internet posts with different non-functional "solutions". I just installed elementary os(Based on ubuntu Xenial Xerus), my nvidia drivers, and here am I. Does anyone have a hint?

Sstecman 2016-12-13 github

@mateuspv I had had this issue in April, but it went away after a few weeks by itself. Presumably I installed or updated something that fixed it (Debian Sid, 64-bit). The only solution I tried at the time was one that involved deleting/moving Steam's cache in your home directory, forcing it to download itself again. I don't remember if that worked though sorry.

Mmateusvahl 2016-12-13 github

@stecman thanks for de info...

Elementary OS / Ubuntu

Here is what worked to me:
Open the terminal, write
sudo nano /etc/ld.so.conf.d/steam.conf

Add next two lines to file(it may be empty):
/usr/lib32
/usr/lib/i386-linux-gnu/mesa

Then execute:

sudo ldconfig
And Launch Steam

Reference:https://www.reddit.com/r/linuxquestions/comments/4o8xlc/ubuntu_1604_fatal_error_failure_to_load_steamuiso/

ZZenitur 2017-01-31 github

We just want more debug options

QQwertie- 2018-09-18 github

@mateuspv Didn't work for me on fedora 28

Kkisak-valve maintainer 2019-04-26 github

Hello, is anyone in this issue report still experiencing this issue? This scenario most commonly occurs when the system does not have a working 32 bit opengl driver.

If you're still affected, please check if any 32 bit opengl application like glxinfo from mesa-utils:i386 (or your distro's equivalent) works.

QQwertie- 2019-05-15 github

@kisak-valve Its working for me now on fedora 29 but I can't remember what I have changed since the issue.

Kkisak-valve maintainer 2019-06-15 github

Thanks for the feedback @Qwertie-, closing.

Nothing extracted yet.