Big Picture Mode segfault

steamclosed Big Picturereviewed

ValveSoftware/steam-for-linux#4494 · opened 2016-06-12 by woodworker · updated 2019-06-28 · 6 comments · github

Wwoodworker 2016-06-12 github

Your system information

Steam client version: appid(steam)/version(1465507923)
Distribution (e.g. Ubuntu): Ubuntu 15.10
Opted into Steam client beta?: No
Have you checked for system updates?: Yes

Please describe your issue in as much detail as possible:

Today i had an update of the Steam client and after the update
no Big Picture mode or Steam Controller Config screen is visible

Starting Big Picture will end in a segfault of the steam client

Steps for reproducing this issue:

Start Steam
Press Big Picture Mode
See segmentation fault error message in console

Log:

~ steam          
Running Steam on ubuntu 15.10 64-bit
STEAM_RUNTIME is enabled automatically
Installing breakpad exception handler for appid(steam)/version(1465507923)
Installing breakpad exception handler for appid(steam)/version(1465507923)
Installing breakpad exception handler for appid(steam)/version(1465507923)
Gtk-Message: Failed to load module "unity-gtk-module"
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix element
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix element
Fontconfig warning: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 78: saw unknown, expected number
Installing breakpad exception handler for appid(steam)/version(1465507923)
[0612/134254:ERROR:main_delegate.cc(779)] Could not load cef_extensions.pak
[0612/134254:ERROR:browser_main_loop.cc(217)] Running without the SUID sandbox! See https://chromium.googlesource.com/chromium/src/+/master/docs/linux_suid_sandbox_development.md for more information on developing with the sandbox on.
Installing breakpad exception handler for appid(steamwebhelper)/version(20160609205521)
Installing breakpad exception handler for appid(steamwebhelper)/version(1465505721)
[0612/134254:ERROR:main_delegate.cc(779)] Could not load cef_extensions.pak
Installing breakpad exception handler for appid(steamwebhelper)/version(20160609205521)
Installing breakpad exception handler for appid(steamwebhelper)/version(1465507923)
Installing breakpad exception handler for appid(steamwebhelper)/version(1465507923)
Installing breakpad exception handler for appid(steam)/version(1465507923)
Installing breakpad exception handler for appid(steam)/version(1465507923)
Installing breakpad exception handler for appid(steam)/version(1465507923)
Installing breakpad exception handler for appid(steam)/version(1465507923)
Installing breakpad exception handler for appid(steam)/version(1465507923)
Installing breakpad exception handler for appid(steam)/version(1465507923)
Created shared memory when not owner SteamController_Shared_mem
Installing breakpad exception handler for appid(steam)/version(1465507923)
Installing breakpad exception handler for appid(steam)/version(1465507923)
PulseAudio connect failed (used only for Mic Volume Control) with error: Access denied

** (steam:8565): WARNING **: Unknown device type 14

** (steam:8565): WARNING **: Could not create object for /org/freedesktop/NetworkManager/Devices/0: unknown object type
Installing breakpad exception handler for appid(steam)/version(1465507923)

** (steam:8565): WARNING **: Ignoring invalid property 'hidden'

** (steam:8565): WARNING **: Ignoring invalid property 'secondaries'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'secondaries'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'secondaries'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'secondaries'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'secondaries'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'secondaries'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'secondaries'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'secondaries'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'secondaries'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'secondaries'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'secondaries'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'secondaries'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'secondaries'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'secondaries'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'secondaries'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'secondaries'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'hidden'

** (steam:8565): WARNING **: Ignoring invalid property 'secondaries'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'secondaries'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'secondaries'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'secondaries'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'secondaries'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'secondaries'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'secondaries'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'secondaries'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'secondaries'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'secondaries'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'secondaries'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'secondaries'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'secondaries'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'secondaries'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'secondaries'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'secondaries'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'

** (steam:8565): WARNING **: Ignoring invalid property 'route-data'

** (steam:8565): WARNING **: Ignoring invalid property 'address-data'
Generating new string page texture 2: 48x256, total string texture memory is 49,15 KB
Generating new string page texture 3: 256x256, total string texture memory is 311,30 KB
Installing breakpad exception handler for appid(steam)/version(1465507923)
Installing breakpad exception handler for appid(steam)/version(1465507923)
roaming config store loaded successfully - 3594 bytes.
migrating temporary roaming config store
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix element
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix element
Fontconfig warning: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 78: saw unknown, expected number
Installing breakpad exception handler for appid(steam)/version(1465507923)
Failed to init SteamVR because it isn't installed
ExecCommandLine: ""/home/woodworker/.local/share/Steam/ubuntu12_32/steam" "
Installing breakpad exception handler for appid(steam)/version(1465507923)
System startup time: 3,81 seconds
Generating new string page texture 73: 128x256, total string texture memory is 442,37 KB
Generating new string page texture 74: 128x256, total string texture memory is 131,07 KB
Generating new string page texture 75: 64x256, total string texture memory is 507,90 KB
Generating new string page texture 76: 32x256, total string texture memory is 540,67 KB
Running Steam on ubuntu 15.10 64-bit
STEAM_RUNTIME has been set by the user to: /home/woodworker/.local/share/Steam/ubuntu12_32/steam-runtime
ExecCommandLine: "/home/woodworker/.steam/root/ubuntu12_32/steam steam://open/driverhelperready"
ExecSteamURL: "steam://open/driverhelperready"
Installing breakpad exception handler for appid(steam)/version(1465507923)
Fontconfig warning: "/home/woodworker/.local/share/Steam/bin/panorama/etc/fonts/conf.d/41-repl-os-win.conf", line 148: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/home/woodworker/.local/share/Steam/bin/panorama/etc/fonts/conf.d/41-repl-os-win.conf", line 160: Having multiple values in <test> isn't supported and may not work as expected
assert_20160612134253_1.dmp[8760]: Uploading dump (out-of-process)
/tmp/dumps/assert_20160612134253_1.dmp
/home/woodworker/.local/share/Steam/steam.sh: line 753:  8565 Segmentation fault      (core dumped) $STEAM_DEBUGGER "$STEAMROOT/$STEAMEXEPATH" "$@"
Refresh rate: 60
Refresh rate: 60
Refresh rate: 60
Refresh rate: 60
Refresh rate: 60
Refresh rate: 60
assert_20160612134253_1.dmp[8760]: Finished uploading minidump (out-of-process): success = yes
assert_20160612134253_1.dmp[8760]: response: CrashID=bp-1b050f7f-99ff-4fbd-8fc2-1e2862160612
assert_20160612134253_1.dmp[8760]: file ''/tmp/dumps/assert_20160612134253_1.dmp'', upload yes: ''CrashID=bp-1b050f7f-99ff-4fbd-8fc2-1e2862160612''

Ggdrewb-valve maintainer 2016-06-12 github

If you had modified anything Steam-related it might have been overwritten by the update.

Wwoodworker 2016-06-12 github

no modifications made by me

Pphantom-voltage 2016-06-30 github

Hi, I'm also having segfaults when trying to start BPM.
Running on Ubuntu 15.10
Steam package versions: 1465948400

Command line doesn't show anything when Big Picture Mode is starting. Steam just exits.

From journalctl -xe

Jun 30 15:29:45 mcp kernel: steam[7407]: segfault at 0 ip 00000000f73498d1 sp 00000000fff532fc error 4 in libc-2.21.so[f72d2000+1b4000]
Jun 30 15:29:45 mcp assert_20160630152923_1.dmp[7555]: Finished uploading minidump (out-of-process): success = yes
Jun 30 15:29:45 mcp assert_20160630152923_1.dmp[7555]: response: CrashID=bp-99aeedb6-492e-4eca-b931-fa1e92160630
Jun 30 15:29:45 mcp assert_20160630152923_1.dmp[7555]: file ''/tmp/dumps/assert_20160630152923_1.dmp'', upload yes: ''CrashID=bp-99aeedb6-492e-4eca-b931-fa1e92160630''

EDIT:

Fresh install of 15.10. BPM worked when I first ran Steam. However, when opening it again later, I got a similar segfault in libc-2.21.so.

Jun 30 22:11:51 htpc kernel: steam[1654]: segfault at 0 ip 00000000f72fc8d1 sp 00000000ff98524c error 4 in libc-2.21.so[f7285000+1b4000]
Jun 30 22:11:52 htpc crash_20160630221147_1.dmp[1721]: Finished uploading minidump (out-of-process): success = yes
Jun 30 22:11:52 htpc crash_20160630221147_1.dmp[1721]: response: CrashID=bp-f13a3d53-f1ef-4acb-be1f-0b7662160630
Jun 30 22:11:52 htpc crash_20160630221147_1.dmp[1721]: file ''/tmp/dumps/crash_20160630221147_1.dmp'', upload yes: ''CrashID=bp-f13a3d53-f1ef-4acb-be1f-0b7662160630''

Xxsellier 2016-08-10 github

I have exactly the same issue:

steam -bigpicture (console output)

...
Installing breakpad exception handler for appid(steam)/version(1469850758)
Fontconfig warning: "/home/mediacenter/.local/share/Steam/bin/panorama/etc/fonts/conf.d/41-repl-os-win.conf", line 148: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/home/mediacenter/.local/share/Steam/bin/panorama/etc/fonts/conf.d/41-repl-os-win.conf", line 160: Having multiple values in <test> isn't supported and may not work as expected
assert_20160810174543_1.dmp[4988]: Uploading dump (out-of-process)
/tmp/dumps/assert_20160810174543_1.dmp
/home/mediacenter/.local/share/Steam/steam.sh: line 713:  4867 Segmentation fault      (core dumped) $STEAM_DEBUGGER "$STEAMROOT/$STEAMEXEPATH" "$@"
assert_20160810174543_1.dmp[4988]: Finished uploading minidump (out-of-process): success = yes
assert_20160810174543_1.dmp[4988]: response: CrashID=bp-454ffcc7-0712-469a-9ab1-6793f2160810
assert_20160810174543_1.dmp[4988]: file ''/tmp/dumps/assert_20160810174543_1.dmp'', upload yes: ''CrashID=bp-454ffcc7-0712-469a-9ab1-6793f2160810''

journalctl -xe

Aug 10 17:45:49 mediacenter-desktop kernel: steam[4867]: segfault at 0 ip 00000000f7292561 sp 00000000ff7fe5fc error 4 in libc-2.23.so[f721d000+1af000]
Aug 10 17:45:50 mediacenter-desktop assert_20160810174543_1.dmp[4988]: Finished uploading minidump (out-of-process): success = yes
Aug 10 17:45:50 mediacenter-desktop assert_20160810174543_1.dmp[4988]: response: CrashID=bp-454ffcc7-0712-469a-9ab1-6793f2160810
Aug 10 17:45:50 mediacenter-desktop assert_20160810174543_1.dmp[4988]: file ''/tmp/dumps/assert_20160810174543_1.dmp'', upload yes: ''CrashID=bp-454ffcc7-0712-469a-9ab1-6793f2160810''

I have also tried with libc 2.17, 2.19 and 2.21, this segfault still happens.
This does not happen with version libc-2.23.90.so of glibc.

Kkisak-valve maintainer 2019-05-24 github

Hello, is anyone still experiencing this issue on an up to date system?

Kkisak-valve maintainer 2019-06-28 github

Closing pending feedback.

Nothing extracted yet.