protonscr

Steam client not working on Ubuntu 16.10

steamclosed reviewed
ValveSoftware/steam-for-linux#4617 · opened 2016-09-05 by jared-dominguez · updated 2016-12-19 · 15 comments · github
Jjared-dominguez 2016-09-05 github

Your system information

  • Steam client version: steam-launcher 1.0.0.52
  • Distribution (e.g. Ubuntu): Ubuntu 16.10
  • Opted into Steam client beta?: N/A
  • Have you checked for system updates?: Yes

Please describe your issue in as much detail as possible:

I previously had the Steam client installed on Ubuntu 16.04. It stopped working after upgrading to Ubuntu 16.10 (got vague errors about X). I completely removed it (removed deb and rm -rf .steam*). I then tried reinstalling and ran into these errors. I only have Intel graphics (Dell XPS 13 9350 with no DKMS modules loaded).

Steps for reproducing this issue:

  1. Try installing Steam client from Valve's site.
  2. Run steam command

Here is what I get when I run steam after installing the deb from Valve's site:
$ steam
Setting up Steam content in /home/jared/.local/share/Steam
Option "-t" is deprecated and might be removed in a later version of gnome-terminal.
Package libgl1-mesa-dri:i386 needs to be installed
Package libgl1-mesa-glx:i386 needs to be installed
Running Steam on ubuntu 16.10 64-bit
STEAM_RUNTIME is enabled automatically
Installing breakpad exception handler for appid(steam)/version(0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
ILocalize::AddFile() failed to load file "public/steambootstrapper_english.txt".
[2016-09-04 18:55:11] Startup - updater built Mar 29 2016 17:40:06
[2016-09-04 18:55:11] Verifying installation...
[2016-09-04 18:55:11] Unable to read and verify install manifest /home/jared/.local/share/Steam/package/steam_client_ubuntu12.installed
[2016-09-04 18:55:11] Verification complete
[2016-09-04 18:55:11] Downloading Update...
[2016-09-04 18:55:11] Checking for available update...
[2016-09-04 18:55:12] Package file tenfoot_misc_all.zip.eb878869168c6d3825d6c46fa1989aa6133be3a0 missing or incorrect size
[2016-09-04 18:55:12] Package file tenfoot_dicts_all.zip.b3d161ff180fa16e748e3ad8e229311dddc5dcf8 missing or incorrect size
[2016-09-04 18:55:12] Package file tenfoot_fonts_all.zip.vz.528562ead3915df3ee0d7573dcbbae1732d23e3e_12078510 missing or incorrect size
[2016-09-04 18:55:12] Package file tenfoot_ambientsounds_all.zip.f8085747df9f9e2379ec6c9d5e9a1ac3cc225c71 missing or incorrect size
[2016-09-04 18:55:12] Package file tenfoot_sounds_all.zip.vz.b40500b20b80e8d635324749e7057ad4bd217c83_1218868 missing or incorrect size
[2016-09-04 18:55:12] Package file tenfoot_images_all.zip.vz.944c915d19c7a2a023ec33ab3aafafb7c583e202_23828957 missing or incorrect size
[2016-09-04 18:55:12] Package file tenfoot_all.zip.vz.a2e22268f15cfbce00cbd6eedeb82fd9477ffdd1_2063011 missing or incorrect size
[2016-09-04 18:55:12] Package file resources_misc_all.zip.vz.e9ae57bba927da1edd22efc302924c27a4deb7db_2023756 missing or incorrect size
[2016-09-04 18:55:12] Package file resources_all.zip.vz.b1a29ebd792daeff23b7af98578f8a3c15d1476b_5036106 missing or incorrect size
[2016-09-04 18:55:12] Package file strings_en_all.zip.e2f6b1be441cdcf8792398ea3e9db02b6801f834 missing or incorrect size
[2016-09-04 18:55:12] Package file strings_all.zip.vz.60b3b23f868e9ff86f1e08cb402d8aa03d179e95_1989197 missing or incorrect size
[2016-09-04 18:55:12] Package file remoteui_all.zip.vz.3daa8096d350bf4a57ba7c13bf62bee320efb3d5_141330 missing or incorrect size
[2016-09-04 18:55:12] Package file public_all.zip.vz.352747a026259e5aae9f4ce3d332d0b0f136a9c9_808448 missing or incorrect size
[2016-09-04 18:55:12] Package file bins_ubuntu12.zip.vz.6b9fa7ecaf82ae9895b8e8fae98bd1c42e494818_15039521 missing or incorrect size
[2016-09-04 18:55:12] Package file bins_pub_ubuntu12.zip.vz.79c57b5048a757621742665465e1d81f9b10916c_9035351 missing or incorrect size
[2016-09-04 18:55:12] Package file bins_sdk_ubuntu12.zip.vz.59c5e2e35700f14251237cf78e91f41614c1de0b_9421741 missing or incorrect size
[2016-09-04 18:55:12] Package file bins_codecs_ubuntu12.zip.vz.84b14918e1591ffd02e819b8f7fc79315dbedb03_1832666 missing or incorrect size
[2016-09-04 18:55:12] Package file bins_misc_ubuntu12.zip.929692677c85e7f0eca0e820ca682a6ab145ddab missing or incorrect size
[2016-09-04 18:55:12] Package file webkit_ubuntu12.zip.vz.18c70da56baf2ec083298de5b07ab0e3cf26702e_31263973 missing or incorrect size
[2016-09-04 18:55:12] Package file miles_ubuntu12.zip.vz.81d74986d2a2a4c351e61edb35087faaed2e0a87_299772 missing or incorrect size
[2016-09-04 18:55:12] Package file sdl2_ubuntu12.zip.vz.0a440a2d8522ec23770bd32cbe8b050d8c373577_291050 missing or incorrect size
[2016-09-04 18:55:12] Package file steam_ubuntu12.zip.vz.dd3fdedbc37c565222f659a1f2b555fe7518d18f_1310047 missing or incorrect size
[2016-09-04 18:55:12] Package file runtime_part0_ubuntu12.zip.11159c4fc81f3843e74e4e97de940cad57f33539 missing or incorrect size
[2016-09-04 18:55:12] Package file runtime_part1_ubuntu12.zip.6fe639bf1f8ada61bcb29b7373455267698a246d missing or incorrect size
[2016-09-04 18:55:12] Downloading update (0 of 246,361 KB)...
[2016-09-04 18:55:12] Downloading update (2,550 of 246,361 KB)...
[2016-09-04 18:55:12] Downloading update (7,273 of 246,361 KB)...
[2016-09-04 18:55:12] Downloading update (10,849 of 246,361 KB)...
[2016-09-04 18:55:13] Downloading update (13,842 of 246,361 KB)...
[2016-09-04 18:55:13] Downloading update (16,684 of 246,361 KB)...
[2016-09-04 18:55:13] Downloading update (19,163 of 246,361 KB)...
[2016-09-04 18:55:13] Downloading update (21,536 of 246,361 KB)...
[2016-09-04 18:55:14] Downloading update (23,584 of 246,361 KB)...
[2016-09-04 18:55:14] Downloading update (25,877 of 246,361 KB)...
[2016-09-04 18:55:14] Downloading update (27,955 of 246,361 KB)...
[2016-09-04 18:55:14] Downloading update (30,077 of 246,361 KB)...
[2016-09-04 18:55:15] Downloading update (31,553 of 246,361 KB)...
[2016-09-04 18:55:15] Downloading update (33,355 of 246,361 KB)...
[2016-09-04 18:55:15] Downloading update (35,311 of 246,361 KB)...
[2016-09-04 18:55:15] Downloading update (37,443 of 246,361 KB)...
[2016-09-04 18:55:16] Downloading update (39,700 of 246,361 KB)...
[2016-09-04 18:55:16] Downloading update (41,609 of 246,361 KB)...
[2016-09-04 18:55:16] Downloading update (43,509 of 246,361 KB)...
[2016-09-04 18:55:16] Downloading update (45,187 of 246,361 KB)...
[2016-09-04 18:55:17] Downloading update (46,915 of 246,361 KB)...
[2016-09-04 18:55:17] Downloading update (48,811 of 246,361 KB)...
[2016-09-04 18:55:17] Downloading update (51,008 of 246,361 KB)...
[2016-09-04 18:55:17] Downloading update (53,231 of 246,361 KB)...
[2016-09-04 18:55:18] Downloading update (55,045 of 246,361 KB)...
[2016-09-04 18:55:18] Downloading update (56,429 of 246,361 KB)...
[2016-09-04 18:55:18] Downloading update (58,110 of 246,361 KB)...
[2016-09-04 18:55:19] Downloading update (59,834 of 246,361 KB)...
[2016-09-04 18:55:19] Downloading update (61,812 of 246,361 KB)...
[2016-09-04 18:55:19] Downloading update (63,728 of 246,361 KB)...
[2016-09-04 18:55:19] Downloading update (65,767 of 246,361 KB)...
[2016-09-04 18:55:20] Downloading update (67,920 of 246,361 KB)...
[2016-09-04 18:55:20] Downloading update (69,912 of 246,361 KB)...
[2016-09-04 18:55:20] Downloading update (72,622 of 246,361 KB)...
[2016-09-04 18:55:20] Downloading update (74,551 of 246,361 KB)...
[2016-09-04 18:55:21] Downloading update (76,357 of 246,361 KB)...
[2016-09-04 18:55:21] Downloading update (78,269 of 246,361 KB)...
[2016-09-04 18:55:21] Downloading update (80,187 of 246,361 KB)...
[2016-09-04 18:55:21] Downloading update (81,769 of 246,361 KB)...
[2016-09-04 18:55:22] Downloading update (83,551 of 246,361 KB)...
[2016-09-04 18:55:22] Downloading update (85,623 of 246,361 KB)...
[2016-09-04 18:55:22] Downloading update (87,557 of 246,361 KB)...
[2016-09-04 18:55:22] Downloading update (89,212 of 246,361 KB)...
[2016-09-04 18:55:23] Downloading update (90,952 of 246,361 KB)...
[2016-09-04 18:55:23] Downloading update (92,627 of 246,361 KB)...
[2016-09-04 18:55:23] Downloading update (94,495 of 246,361 KB)...
[2016-09-04 18:55:23] Downloading update (96,361 of 246,361 KB)...
[2016-09-04 18:55:24] Downloading update (98,352 of 246,361 KB)...
[2016-09-04 18:55:24] Downloading update (100,507 of 246,361 KB)...
[2016-09-04 18:55:24] Downloading update (102,498 of 246,361 KB)...
[2016-09-04 18:55:24] Downloading update (104,338 of 246,361 KB)...
[2016-09-04 18:55:25] Downloading update (106,134 of 246,361 KB)...
[2016-09-04 18:55:25] Downloading update (108,095 of 246,361 KB)...
[2016-09-04 18:55:25] Downloading update (109,762 of 246,361 KB)...
[2016-09-04 18:55:25] Downloading update (111,289 of 246,361 KB)...
[2016-09-04 18:55:26] Downloading update (112,899 of 246,361 KB)...
[2016-09-04 18:55:26] Downloading update (114,491 of 246,361 KB)...
[2016-09-04 18:55:26] Downloading update (116,199 of 246,361 KB)...
[2016-09-04 18:55:26] Downloading update (117,958 of 246,361 KB)...
[2016-09-04 18:55:27] Downloading update (119,736 of 246,361 KB)...
[2016-09-04 18:55:27] Downloading update (121,253 of 246,361 KB)...
[2016-09-04 18:55:27] Downloading update (122,824 of 246,361 KB)...
[2016-09-04 18:55:27] Downloading update (124,505 of 246,361 KB)...
[2016-09-04 18:55:28] Downloading update (126,574 of 246,361 KB)...
[2016-09-04 18:55:28] Downloading update (128,772 of 246,361 KB)...
[2016-09-04 18:55:28] Downloading update (130,527 of 246,361 KB)...
[2016-09-04 18:55:28] Downloading update (131,880 of 246,361 KB)...
[2016-09-04 18:55:29] Downloading update (133,726 of 246,361 KB)...
[2016-09Installing breakpad exception handler for appid(steam)/version(1.0)
-04 18:55:29] Downloading update (134,992 of 246,361 KB)...
[2016-09-04 18:55:29] Downloading update (136,806 of 246,361 KB)...
[2016-09-04 18:55:29] Downloading update (138,527 of 246,361 KB)...
[2016-09-04 18:55:30] Downloading update (140,265 of 246,361 KB)...
[2016-09-04 18:55:30] Downloading update (141,773 of 246,361 KB)...
[2016-09-04 18:55:30] Downloading update (143,428 of 246,361 KB)...
[2016-09-04 18:55:30] Downloading update (145,115 of 246,361 KB)...
[2016-09-04 18:55:31] Downloading update (146,932 of 246,361 KB)...
[2016-09-04 18:55:31] Downloading update (148,637 of 246,361 KB)...
[2016-09-04 18:55:31] Downloading update (150,327 of 246,361 KB)...
[2016-09-04 18:55:31] Downloading update (152,179 of 246,361 KB)...
[2016-09-04 18:55:32] Downloading update (153,924 of 246,361 KB)...
[2016-09-04 18:55:32] Downloading update (155,404 of 246,361 KB)...
[2016-09-04 18:55:32] Downloading update (156,741 of 246,361 KB)...
[2016-09-04 18:55:32] Downloading update (158,432 of 246,361 KB)...
[2016-09-04 18:55:33] Downloading update (160,416 of 246,361 KB)...
[2016-09-04 18:55:33] Downloading update (162,204 of 246,361 KB)...
[2016-09-04 18:55:33] Downloading update (164,007 of 246,361 KB)...
[2016-09-04 18:55:33] Downloading update (165,581 of 246,361 KB)...
[2016-09-04 18:55:34] Downloading update (167,307 of 246,361 KB)...
[2016-09-04 18:55:34] Downloading update (168,745 of 246,361 KB)...
[2016-09-04 18:55:34] Downloading update (170,458 of 246,361 KB)...
[2016-09-04 18:55:34] Downloading update (172,089 of 246,361 KB)...
[2016-09-04 18:55:35] Downloading update (173,849 of 246,361 KB)...
[2016-09-04 18:55:35] Downloading update (175,193 of 246,361 KB)...
[2016-09-04 18:55:35] Downloading update (176,699 of 246,361 KB)...
[2016-09-04 18:55:35] Downloading update (178,014 of 246,361 KB)...
[2016-09-04 18:55:36] Downloading update (179,729 of 246,361 KB)...
[2016-09-04 18:55:36] Downloading update (180,864 of 246,361 KB)...
[2016-09-04 18:55:36] Downloading update (181,785 of 246,361 KB)...
[2016-09-04 18:55:37] Downloading update (182,797 of 246,361 KB)...
[2016-09-04 18:55:37] Downloading update (183,766 of 246,361 KB)...
[2016-09-04 18:55:37] Downloading update (184,460 of 246,361 KB)...
[2016-09-04 18:55:37] Downloading update (185,532 of 246,361 KB)...
[2016-09-04 18:55:38] Downloading update (186,543 of 246,361 KB)...
[2016-09-04 18:55:38] Downloading update (187,923 of 246,361 KB)...
[2016-09-04 18:55:38] Downloading update (189,262 of 246,361 KB)...
[2016-09-04 18:55:38] Downloading update (190,692 of 246,361 KB)...
[2016-09-04 18:55:39] Downloading update (191,868 of 246,361 KB)...
[2016-09-04 18:55:39] Downloading update (192,591 of 246,361 KB)...
[2016-09-04 18:55:39] Downloading update (193,735 of 246,361 KB)...
[2016-09-04 18:55:39] Downloading update (194,625 of 246,361 KB)...
[2016-09-04 18:55:40] Downloading update (195,682 of 246,361 KB)...
[2016-09-04 18:55:40] Downloading update (196,592 of 246,361 KB)...
[2016-09-04 18:55:40] Downloading update (197,555 of 246,361 KB)...
[2016-09-04 18:55:40] Downloading update (198,610 of 246,361 KB)...
[2016-09-04 18:55:41] Downloading update (199,476 of 246,361 KB)...
[2016-09-04 18:55:41] Downloading update (200,412 of 246,361 KB)...
[2016-09-04 18:55:41] Downloading update (201,294 of 246,361 KB)...
[2016-09-04 18:55:41] Downloading update (202,167 of 246,361 KB)...
[2016-09-04 18:55:42] Downloading update (203,097 of 246,361 KB)...
[2016-09-04 18:55:42] Downloading update (203,815 of 246,361 KB)...
[2016-09-04 18:55:42] Downloading update (204,777 of 246,361 KB)...
[2016-09-04 18:55:42] Downloading update (205,723 of 246,361 KB)...
[2016-09-04 18:55:43] Downloading update (206,426 of 246,361 KB)...
[2016-09-04 18:55:43] Downloading update (207,242 of 246,361 KB)...
[2016-09-04 18:55:43] Downloading update (208,135 of 246,361 KB)...
[2016-09-04 18:55:43] Downloading update (209,077 of 246,361 KB)...
[2016-09-04 18:55:44] Downloading update (209,907 of 246,361 KB)...
[2016-09-04 18:55:44] Downloading update (210,676 of 246,361 KB)...
[2016-09-04 18:55:44] DoInstalling breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
wnloading update (211,677 of 246,361 KB)...
[2016-09-04 18:55:44] Downloading update (212,789 of 246,361 KB)...
[2016-09-04 18:55:45] Downloading update (214,040 of 246,361 KB)...
[2016-09-04 18:55:45] Downloading update (215,020 of 246,361 KB)...
[2016-09-04 18:55:45] Downloading update (215,812 of 246,361 KB)...
[2016-09-04 18:55:45] Downloading update (216,695 of 246,361 KB)...
[2016-09-04 18:55:46] Downloading update (217,614 of 246,361 KB)...
[2016-09-04 18:55:46] Downloading update (218,666 of 246,361 KB)...
[2016-09-04 18:55:46] Downloading update (219,473 of 246,361 KB)...
[2016-09-04 18:55:46] Downloading update (220,293 of 246,361 KB)...
[2016-09-04 18:55:47] Downloading update (221,125 of 246,361 KB)...
[2016-09-04 18:55:47] Downloading update (222,151 of 246,361 KB)...
[2016-09-04 18:55:47] Downloading update (222,866 of 246,361 KB)...
[2016-09-04 18:55:47] Downloading update (223,728 of 246,361 KB)...
[2016-09-04 18:55:48] Downloading update (224,667 of 246,361 KB)...
[2016-09-04 18:55:48] Downloading update (225,551 of 246,361 KB)...
[2016-09-04 18:55:48] Downloading update (226,375 of 246,361 KB)...
[2016-09-04 18:55:48] Downloading update (227,292 of 246,361 KB)...
[2016-09-04 18:55:49] Downloading update (228,259 of 246,361 KB)...
[2016-09-04 18:55:49] Downloading update (229,171 of 246,361 KB)...
[2016-09-04 18:55:49] Downloading update (230,171 of 246,361 KB)...
[2016-09-04 18:55:49] Downloading update (231,159 of 246,361 KB)...
[2016-09-04 18:55:50] Downloading update (232,097 of 246,361 KB)...
[2016-09-04 18:55:50] Downloading update (232,585 of 246,361 KB)...
[2016-09-04 18:55:50] Downloading update (233,152 of 246,361 KB)...
[2016-09-04 18:55:51] Downloading update (233,746 of 246,361 KB)...
[2016-09-04 18:55:51] Downloading update (234,357 of 246,361 KB)...
[2016-09-04 18:55:51] Downloading update (235,044 of 246,361 KB)...
[2016-09-04 18:55:51] Downloading update (235,559 of 246,361 KB)...
[2016-09-04 18:55:52] Downloading update (236,092 of 246,361 KB)...
[2016-09-04 18:55:52] Downloading update (236,531 of 246,361 KB)...
[2016-09-04 18:55:52] Downloading update (237,033 of 246,361 KB)...
[2016-09-04 18:55:52] Downloading update (237,529 of 246,361 KB)...
[2016-09-04 18:55:53] Downloading update (238,052 of 246,361 KB)...
[2016-09-04 18:55:53] Downloading update (238,441 of 246,361 KB)...
[2016-09-04 18:55:53] Downloading update (238,980 of 246,361 KB)...
[2016-09-04 18:55:53] Downloading update (239,561 of 246,361 KB)...
[2016-09-04 18:55:54] Downloading update (239,971 of 246,361 KB)...
[2016-09-04 18:55:54] Downloading update (240,484 of 246,361 KB)...
[2016-09-04 18:55:54] Downloading update (240,899 of 246,361 KB)...
[2016-09-04 18:55:54] Downloading update (241,451 of 246,361 KB)...
[2016-09-04 18:55:55] Downloading update (241,952 of 246,361 KB)...
[2016-09-04 18:55:55] Downloading update (242,471 of 246,361 KB)...
[2016-09-04 18:55:55] Downloading update (242,945 of 246,361 KB)...
[2016-09-04 18:55:55] Downloading update (243,540 of 246,361 KB)...
[2016-09-04 18:55:56] Downloading update (244,031 of 246,361 KB)...
[2016-09-04 18:55:56] Downloading update (244,619 of 246,361 KB)...
[2016-09-04 18:55:56] Downloading update (245,247 of 246,361 KB)...
[2016-09-04 18:55:56] Downloading update (245,787 of 246,361 KB)...
[2016-09-04 18:55:57] Downloading update (246,361 of 246,361 KB)...
[2016-09-04 18:55:57] Download Complete.
[2016-09-04 18:55:57] uninstalled manifest found in /home/jared/.local/share/Steam/package/steam_client_ubuntu12 (1).
[2016-09-04 18:55:57] Extracting package...
[2016-09-04 18:56:05] Installing update...
[2016-09-04 18:56:05] Cleaning up...
[2016-09-04 18:56:05] Update complete, launching...
[2016-09-04 18:56:05] Shutdown
Restarting Steam by request...
Running Steam on ubuntu 16.10 64-bit
STEAM_RUNTIME has been set by the user to: /home/jared/.local/share/Steam/ubuntu12_32/steam-runtime
Gtk-Message: GtkDialog mapped without a transient parent. This is discouraged.
grep: symbol lookup error: grep: undefined symbol: pcre_jit_stack_alloc
grep: symbol lookup error: grep: undefined symbol: pcre_jit_stack_alloc
/bin/bash: /home/jared/.local/share/Steam/ubuntu12_32/steam-runtime/amd64/lib/x86_64-linux-gnu/libtinfo.so.5: no version information available (required by /bin/bash)
grep: symbol lookup error: grep: undefined symbol: pcre_jit_stack_alloc
Installing breakpad exception handler for appid(steam)/version(1471977975)
libGL error: unable to load driver: i965_dri.so
libGL error: driver pointer missing
libGL error: failed to load driver: i965
libGL error: unable to load driver: i965_dri.so
libGL error: driver pointer missing
libGL error: failed to load driver: i965
libGL error: unable to load driver: swrast_dri.so
libGL error: failed to load driver: swrast

AAngryPenguinPL 2016-09-06 github

So, your steam downloading files but download it with issues so it download it again - should be ok. Last part of log I see that Steam trying open itself but I see you have issue with libGL. So for this you need use this solution:

http://askubuntu.com/questions/614422/problem-with-installing-steam-on-ubuntu-15-04?noredirect=1&lq=1

Ggdrewb-valve maintainer 2016-09-09 github

Likely related to Steam runtime compatibility. Search for swrast here and you'll find other issues and possible workarounds.

Jjared-dominguez 2016-09-10 github

@xpris I tried those suggestions with no luck.

@gdrewb-valve I tried poking around some to figure out why it's not finding the right dri libraries. I'll keep looking as time permits

Nnolsen42 2016-09-23 github

Same issue here...

Running Steam on ubuntu 16.10 64-bit
STEAM_RUNTIME is enabled automatically
/bin/bash: /home/nolsen/.local/share/Steam/ubuntu12_32/steam-runtime/amd64/lib/x86_64-linux-gnu/libtinfo.so.5: no version information available (required by /bin/bash)
grep: symbol lookup error: grep: undefined symbol: pcre_jit_stack_alloc
grep: symbol lookup error: grep: undefined symbol: pcre_jit_stack_alloc
grep: symbol lookup error: grep: undefined symbol: pcre_jit_stack_alloc
Installing breakpad exception handler for appid(steam)/version(1473798563)
libGL: Can't open configuration file /home/nolsen/.drirc: No such file or directory.
libGL: pci id for fd 7: 8086:1916, driver i965
libGL: OpenDriver: trying /usr/lib/i386-linux-gnu/dri/tls/i965_dri.so
libGL: OpenDriver: trying /usr/lib/i386-linux-gnu/dri/i965_dri.so
libGL: dlopen /usr/lib/i386-linux-gnu/dri/i965_dri.so failed (/lib/i386-linux-gnu/libgcrypt.so.20: symbol gpgrt_lock_lock, version GPG_ERROR_1.0 not defined in file libgpg-error.so.0 with link time reference)
libGL: OpenDriver: trying ${ORIGIN}/dri/tls/i965_dri.so
libGL: OpenDriver: trying ${ORIGIN}/dri/i965_dri.so
libGL: dlopen ${ORIGIN}/dri/i965_dri.so failed (${ORIGIN}/dri/i965_dri.so: cannot open shared object file: No such file or directory)
libGL: OpenDriver: trying /usr/lib/dri/tls/i965_dri.so
libGL: OpenDriver: trying /usr/lib/dri/i965_dri.so
libGL: dlopen /usr/lib/dri/i965_dri.so failed (/usr/lib/dri/i965_dri.so: cannot open shared object file: No such file or directory)
libGL error: unable to load driver: i965_dri.so
libGL error: driver pointer missing
libGL error: failed to load driver: i965
libGL: pci id for fd 7: 8086:1916, driver i965
libGL: OpenDriver: trying /usr/lib/i386-linux-gnu/dri/tls/i965_dri.so
libGL: OpenDriver: trying /usr/lib/i386-linux-gnu/dri/i965_dri.so
libGL: dlopen /usr/lib/i386-linux-gnu/dri/i965_dri.so failed (/lib/i386-linux-gnu/libgcrypt.so.20: symbol gpgrt_lock_lock, version GPG_ERROR_1.0 not defined in file libgpg-error.so.0 with link time reference)
libGL: OpenDriver: trying ${ORIGIN}/dri/tls/i965_dri.so
libGL: OpenDriver: trying ${ORIGIN}/dri/i965_dri.so
libGL: dlopen ${ORIGIN}/dri/i965_dri.so failed (${ORIGIN}/dri/i965_dri.so: cannot open shared object file: No such file or directory)
libGL: OpenDriver: trying /usr/lib/dri/tls/i965_dri.so
libGL: OpenDriver: trying /usr/lib/dri/i965_dri.so
libGL: dlopen /usr/lib/dri/i965_dri.so failed (/usr/lib/dri/i965_dri.so: cannot open shared object file: No such file or directory)
libGL error: unable to load driver: i965_dri.so
libGL error: driver pointer missing
libGL error: failed to load driver: i965
libGL: OpenDriver: trying /usr/lib/i386-linux-gnu/dri/tls/swrast_dri.so
libGL: OpenDriver: trying /usr/lib/i386-linux-gnu/dri/swrast_dri.so
libGL: dlopen /usr/lib/i386-linux-gnu/dri/swrast_dri.so failed (/lib/i386-linux-gnu/libgcrypt.so.20: symbol gpgrt_lock_lock, version GPG_ERROR_1.0 not defined in file libgpg-error.so.0 with link time reference)
libGL: OpenDriver: trying ${ORIGIN}/dri/tls/swrast_dri.so
libGL: OpenDriver: trying ${ORIGIN}/dri/swrast_dri.so
libGL: dlopen ${ORIGIN}/dri/swrast_dri.so failed (${ORIGIN}/dri/swrast_dri.so: cannot open shared object file: No such file or directory)
libGL: OpenDriver: trying /usr/lib/dri/tls/swrast_dri.so
libGL: OpenDriver: trying /usr/lib/dri/swrast_dri.so
libGL: dlopen /usr/lib/dri/swrast_dri.so failed (/usr/lib/dri/swrast_dri.so: cannot open shared object file: No such file or directory)
libGL error: unable to load driver: swrast_dri.so
libGL error: failed to load driver: swrast
MMentis 2016-10-03 github

Is there any workaround for this issue? I've tried bunch of workarounds from arch wiki without any success.

steam [22:17:25]
Running Steam on ubuntu 16.10 64-bit
STEAM_RUNTIME is enabled automatically
Installing breakpad exception handler for appid(steam)/version(0)
libGL error: unable to load driver: i965_dri.so
libGL error: driver pointer missing
libGL error: failed to load driver: i965
libGL error: unable to load driver: swrast_dri.so
libGL error: failed to load driver: swrast

Ffsievers 2016-10-08 github

I was able to start steam again with the following command:
LD_PRELOAD='/usr/lib/i386-linux-gnu/libstdc++.so.6 /lib/i386-linux-gnu/libgpg-error.so.0' steam

Steam will be starting again, but there are some errors from some python scripts in the terminal.

PS: Nearly all 3D games won't start because of library problems (like CoD, XCom 1, Tropic 5, etc.)

Mmadorian 2016-10-15 github

fsievers: yeah, that works, but how come this issue is not fixed?

Is it really like this with distributions that they don't fix issues like this and wait for next major release. I have a hard time understanding this with distros. I feel I see it so often and I don't understand why it's not just fixed in current release.

SSslaxx 2016-10-16 github

This has been an issue for a long time, since 15.04 at least.

Aalbsi 2016-10-16 github

It worked for me with Ubuntu MATE 16.04 64bit, but after a version upgrade to 16.10 Steam refused to launch with that Error.

The full error after starting steam is:
Running Steam on ubuntu 16.10 64-bit
STEAM_RUNTIME is enabled automatically
/bin/bash: /home/albsi/.local/share/Steam/ubuntu12_32/steam-runtime/amd64/lib/x86_64-linux-gnu/libtinfo.so.5: no version information available (required by /bin/bash)
grep: symbol lookup error: grep: undefined symbol: pcre_jit_stack_alloc
grep: symbol lookup error: grep: undefined symbol: pcre_jit_stack_alloc
awk: /home/albsi/.local/share/Steam/ubuntu12_32/steam-runtime/amd64/lib/x86_64-linux-gnu/libtinfo.so.5: no version information available (required by /lib/x86_64-linux-gnu/libreadline.so.7)
grep: symbol lookup error: grep: undefined symbol: pcre_jit_stack_alloc
Installing breakpad exception handler for appid(steam)/version(1476379980)
libGL error: unable to load driver: i965_dri.so
libGL error: driver pointer missing
libGL error: failed to load driver: i965
libGL error: unable to load driver: i965_dri.so
libGL error: driver pointer missing
libGL error: failed to load driver: i965
libGL error: unable to load driver: swrast_dri.so
libGL error: failed to load driver: swrast

After that steam does nothing, to stop it i have to kill it.

It starts with fsievers command, but as said no 3D Games will start.

AAngryPenguinPL 2016-10-16 github

@albsi
maybe try delete steam from valve repo and install this from ubuntu repo. One man on reddit wrtite about this and this fix issue for him.

Ffsievers 2016-10-17 github

Try @terzag solution. It works for me. Take a look at https://github.com/ValveSoftware/steam-for-linux/issues/4664#issuecomment-253823532
With his solution, you're able to play 3D games again.

Aabt462 2016-10-17 github

Be sure to read the whole thread and, if you're on Ubuntu, reinstall Steam from the Ubuntu repos rather than from the deb, then tweak the startup script. It's a more robust solution than the LD_PRELOAD one in my first comment.

Aalbsi 2016-10-17 github

@xpris @fsievers thanks the solution works for me.

Kkisak-valve maintainer 2016-12-19 github

We will be tracking steam runtime issues cumulatively from now on. Closing in favor of #4768.