Cannot create new window from existing chat

steamclosed reviewednot reproducibleSteam client

ValveSoftware/steam-for-linux#480 · opened 2012-12-30 by StephenCasella · updated 2013-01-11 · 5 comments · github

SStephenCasella 2012-12-30 github

When I am in a chat with one person and open a new chat with another, it opens as a tab in the same chat window like usual. However, when I drag that tab out of that window to open it in a separate window, the tab preview just freezes just outside the window and stays there unless I click back inside the original chat window (my cursor is turned into a hand cursor when over a steam window at this point) instead of allowing a new window to be created.

I am running Ubuntu 12.04 with the unity interface.
Untitled

Processor Information:
Vendor: GenuineIntel
Speed: 3201 Mhz
12 logical processors
11 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported

Network Information:
Network Speed:

Operating System Version:
Ubuntu 12.04.1 LTS (64 bit)
Kernel Name: Linux
Kernel Version: 3.2.0-35-generic
X Server vendor: The X.Org Foundation
X Server release: 11103000

Video Card:
Driver: NVIDIA Corporation GeForce GT 420/PCIe/SSE2

Driver Version:  4.3.0 NVIDIA 310.14
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 60 Hz
VendorID:  0x10de
DeviceID:  0xde2
Number of Monitors:  2
Number of Logical Video Cards:  1
Primary Display Resolution:  1920 x 1080
Desktop Resolution: 3840 x 1080
Primary Display Size: 20.04" x 11.26"  (22.95" diag)
                                        50.9cm x 28.6cm  (58.3cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 2047 MB
Supported MSAA Modes:  2x 4x 8x 16x

Sound card:
Audio device: Realtek ALC888

Memory:
RAM: 16041 Mb

Miscellaneous:
UI Language: English
LANG: en_US.UTF-8
Microphone: Not set
Total Hard Disk Space Available: 1499267 Mb
Largest Free Hard Disk Block: 1361149 Mb

Installed software:

Recent Failure Reports:

Ddavidw-valve maintainer 2013-01-10 github

I'm having trouble reproducing this. Does it still occur for you? Did it ever work? Does anybody else have the same issue?

I tried it on Unity and I could drag out and create a new window without problems.

Jjohndrinkwater 2013-01-11 github

Tried to repro this. if I quickly move the mouse cursor around with a chat window grabbed, the preview stops moving completely until my cursor rests, it takes a brief while for the full window to appear. A simple window position change shouldn’t cause much lag, is the preview being redrawn each time its moved?

Maybe it would help @StephenCasella if you could provide your sysinfo ( as written here https://github.com/ValveSoftware/steam-for-linux ), do you have a slower card?

SStephenCasella 2013-01-11 github

I've updated the original post with my hardware information. I do not have a slower card (I experience 100+ fps in windows), but I did recently disable undirection of fullscreen windows in compiz-config-settings-manager to see if that would get my linux fps out of the 20 range and I haven't tried the chat since making that change or receiving the last steam update. I'll post back here as soon as I do.

This issue never occurred for me in windows but has always occurred so far on linux.

SStephenCasella 2013-01-11 github

I just tested this issue again and am now able to create new windows from existing chat tabs. Toggling the setting I changed in ccsm didn't seem to have any impact, so I'm guessing it was inadvertently fixed in the most recent update. Thanks!

Ddavidw-valve maintainer 2013-01-11 github

Thanks for the follow-up. I'm closing this out as fixed, but please re-open if it reoccurs in future.

Nothing extracted yet.