protonscr

TF2 + Steam segfaulting at random times

steamclosed MOVED: Team Fortress 2reviewed
ValveSoftware/steam-for-linux#492 · opened 2013-01-01 by atomic-penguin · updated 2019-07-18 · 13 comments · github
Aatomic-penguin 2013-01-01 github

Since the Christmas update, I have been having random crashes of TF2 after playing fine for a while. It apparently takes down Steam with it when it crashes. Here is my dump report.

Processor Information:
Vendor: GenuineIntel
Speed: 2401 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported

Network Information:
Network Speed:

Operating System Version:
Ubuntu 12.04.1 LTS (64 bit)
Kernel Name: Linux
Kernel Version: 3.2.0-35-generic
X Server vendor: The X.Org Foundation
X Server release: 11103000

Video Card:
Driver: NVIDIA Corporation NVS 4200M/PCIe/SSE2

Driver Version:  4.3.0 NVIDIA 313.09
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 60 Hz
VendorID:  0x10de
DeviceID:  0x1056
Number of Monitors:  1
Number of Logical Video Cards:  1
Primary Display Resolution:  1600 x 900
Desktop Resolution: 1600 x 900
Primary Display Size: 12.20" x 6.85"  (13.98" diag)
                                        31.0cm x 17.4cm  (35.5cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 512 MB
Supported MSAA Modes:  2x 4x 8x 16x

Sound card:
Audio device: IDT 92HD90BXX

Memory:
RAM: 7814 Mb

Miscellaneous:
UI Language: English
LANG: en_US.UTF-8
Microphone: Not set
Total Hard Disk Space Available: 168513 Mb
Largest Free Hard Disk Block: 22981 Mb

Installed software:

Recent Failure Reports:
Tue Jan 1 00:31:49 2013 GMT: file ''/tmp/dumps/crash_20121231193146_1.dmp'', upload yes: ''CrashID=bp-fb189514-3374-4bc0-9136-002c02121231''
Tue Jan 1 00:31:51 2013 GMT: file ''/tmp/dumps/assert_20121231193149_1.dmp'', upload yes: ''CrashID=bp-e7fc301e-28c2-436f-9ac8-f413d2121231''
Tue Jan 1 00:31:54 2013 GMT: file ''/tmp/dumps/crash_20121231193152_2.dmp'', upload yes: ''CrashID=bp-fa37d8fd-69b2-44f2-8e53-b7ec72121231''
Tue Jan 1 00:32:00 2013 GMT: file ''/tmp/dumps/assert_20121231193158_1.dmp'', upload yes: ''CrashID=bp-7f2cc514-4150-4b2e-801d-4d80f2121231''
Tue Jan 1 01:47:00 2013 GMT: file ''/tmp/dumps/crash_20121231204657_1.dmp'', upload yes: ''CrashID=bp-281c7268-e16a-49a3-83f8-4bd5f2121231''
Tue Jan 1 01:47:02 2013 GMT: file ''/tmp/dumps/assert_20121231204701_1.dmp'', upload yes: ''CrashID=bp-364f4169-ded1-4f52-9c2f-bd32d2121231''
Tue Jan 1 01:47:02 2013 GMT: file ''/tmp/dumps/assert_20121231204701_1.dmp'', upload yes: ''CrashID=bp-a0669a3d-87bb-47a3-ab27-491a12121231''
Tue Jan 1 01:47:05 2013 GMT: file ''/tmp/dumps/crash_20121231204702_2.dmp'', upload yes: ''CrashID=bp-db128a7e-9c38-4348-8729-695dd2121231''
Tue Jan 1 02:23:13 2013 GMT: file ''/tmp/dumps/crash_20121231212309_1.dmp'', upload yes: ''CrashID=bp-4caa19b4-49db-46bc-bbc3-b3c112121231''
Tue Jan 1 02:23:15 2013 GMT: file ''/tmp/dumps/assert_20121231212313_1.dmp'', upload yes: ''CrashID=bp-c70276c3-1527-4d14-abf6-bae762121231''
Tue Jan 1 02:23:19 2013 GMT: file ''/tmp/dumps/crash_20121231212316_2.dmp'', upload yes: ''CrashID=bp-6814d0de-7975-4737-bee7-c04902121231''
Tue Jan 1 02:23:24 2013 GMT: file ''/tmp/dumps/assert_20121231212322_1.dmp'', upload yes: ''CrashID=bp-b7cb8cc8-09d1-4530-ab1d-70c6f2121231''

Mmikesart 2013-01-08 github

This looks to be crashing in openal (crashid: fb189514-3374-4bc0-9136-002c02121231). Thanks.

Ggdrewb-valve maintainer 2013-01-10 github

@atomic-penguin , are you running TF2 or TF2 beta? Some of the crashes appear to be coming from the beta, which hasn't been updated in a while.

Ggdrewb-valve maintainer 2013-01-10 github

@atomic-penguin , one other thing: there are two audio-related crashes that seem to be in the voice chat path. Have you been using voice chat? Does it crash repeatedly when doing certain things? I know you mention the crashes were random, so there's no pattern to them at all?

Aatomic-penguin 2013-01-10 github

TF2, I don't play TF2 Beta. I typically am in mumble with clanmates and occasionally use the in-game voice chat. It could be that the crashes occur more frequently, or only, when I use the in-game voice chat.

Aatomic-penguin 2013-01-15 github

@mikesart the crashes do seem to directly correlate to the use of in-game voice chat.

Ggdrewb-valve maintainer 2013-01-18 github

I've been playing with an active voice chat and I haven't seen any problems, but it's hard to say if I'm duplicating your situation or not. We'll have to see if we can narrow down a repro.

Aatomic-penguin 2013-01-28 github

More crash dumps.

Recent Failure Reports:
Sun Jan 27 00:18:49 2013 GMT: file ''/tmp/dumps/assert_20130126191846_1.dmp'', upload yes: ''CrashID=bp-ce1e11c6-73ef-41ee-a4bb-fa7e72130126''
Sun Jan 27 18:59:46 2013 GMT: file ''/tmp/dumps/crash_20130127135943_2.dmp'', upload yes: ''CrashID=bp-be557367-c4fc-4d73-8c16-beb522130127''
Sun Jan 27 18:59:48 2013 GMT: file ''/tmp/dumps/assert_20130127135946_1.dmp'', upload yes: ''CrashID=bp-97a9bdd8-09e9-45ad-a12d-c54d52130127''
Sun Jan 27 18:59:50 2013 GMT: file ''/tmp/dumps/crash_20130127135949_2.dmp'', upload yes: ''CrashID=bp-1601d8cb-03e4-4ebc-855f-bc1d72130127''
Sun Jan 27 18:59:56 2013 GMT: file ''/tmp/dumps/assert_20130127135954_1.dmp'', upload yes: ''CrashID=bp-ee3f7c58-db72-4afd-8990-8c63f2130127''
Sun Jan 27 22:02:09 2013 GMT: file ''/tmp/dumps/assert_20130127170207_1.dmp'', upload yes: ''CrashID=bp-ba3acbfc-f589-4df0-9fb6-277d72130127''
Mon Jan 28 00:33:16 2013 GMT: file ''/tmp/dumps/crash_20130127193311_2.dmp'', upload yes: ''CrashID=bp-1366f61d-bc8a-4abb-8503-bd2d42130127''
Mon Jan 28 00:33:19 2013 GMT: file ''/tmp/dumps/assert_20130127193316_1.dmp'', upload yes: ''CrashID=bp-79b3f4b8-7040-441c-8087-3837a2130127''
Mon Jan 28 00:33:21 2013 GMT: file ''/tmp/dumps/assert_20130127193320_1.dmp'', upload yes: ''CrashID=bp-89fc158d-6e8d-4d7b-bb72-e21122130127''
Mon Jan 28 00:33:47 2013 GMT: file ''/tmp/dumps/assert_20130127193346_2.dmp'', upload yes: ''CrashID=bp-470d4ba2-f030-454c-82fa-0418c2130127''

Ggdrewb-valve maintainer 2013-01-29 github

We still don't have a repro here. You're getting crashes in the OpenAL sound support library so we don't have much visibility into and can't say why it'd be dying. That crash is most likely the one related to voice chat since it's in the audio support.

You're also getting HUD crashes. Are you using a custom HUD of any kind? If you turn that off does it help?

Aatomic-penguin 2013-01-29 github

Using broeselhud, I'll disable it and see if that helps. As far as I know it still happens with broesel disabled. The other crashes (HUD related) were likely related to a broken SM plugin I was working on. There is really no way for me to filter those out, however, and it wasn't a concern with this ticket. Any HUD crashes on Jan 27 were likely as a result of an unstable SM plugin.

If you cannot reproduce the problem, and it is in-fact a problem with OpenAL, what information can I file on Ubuntu's launchpad to get the issue corrected? Because the only application I have crashed is Steam/TF2, when using the Mic. Mumble, however, continues to run fine even when the game and Steam crash.

Ggdrewb-valve maintainer 2013-01-29 github

It's hard to say as it isn't clear whether there are zero, one or two problems.
0. Your custom HUD is doing something bad and the game and OpenAL are fine.

  1. OpenAL is bad and causing the HUD problems as a side effect. In this case you can report that you have OpenAL crashes when voice chatting. Then it'll come down to whether they can repro.
  2. There's a HUD problem and an OpenAL problem. In that case you may still see crashes even turning off your HUD, just fewer of them.
Aatomic-penguin 2013-02-01 github

Crash reports while using default HUD:

Fri Feb 1 01:00:26 2013 GMT: file ''/tmp/dumps/crash_20130131200022_1.dmp'', upload yes: ''CrashID=bp-2d5e489a-1f6a-4d14-8549-3bbc82130131''
Fri Feb 1 01:00:28 2013 GMT: file ''/tmp/dumps/assert_20130131200026_1.dmp'', upload yes: ''CrashID=bp-fc96e4d6-3856-40b9-9fa2-879cb2130131''
Fri Feb 1 01:00:31 2013 GMT: file ''/tmp/dumps/crash_20130131200028_2.dmp'', upload yes: ''CrashID=bp-7bf5abb6-21ee-4581-8465-e949e2130131''
Fri Feb 1 01:00:35 2013 GMT: file ''/tmp/dumps/assert_20130131200034_1.dmp'', upload yes: ''CrashID=bp-ef4590cb-999f-41f4-82aa-2a4e42130131''

Ggdrewb-valve maintainer 2013-02-01 github

Well, you're still getting both HUD crashes and audio crashes. It rules out your custom HUD as the culprit, which is good, but now we need to try and isolate the issue.

Jjorgenpt 2013-02-15 github

Issue transferred to ValveSoftware/Source-1-Games#60.

This issue is closed - continue conversation there.

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