protonscr

Game Page endless reload loop

steamclosed Web Component
ValveSoftware/steam-for-linux#4989 · opened 2017-05-22 by Witko · updated 2020-03-06 · 8 comments · github
WWitko 2017-05-22 github

Your system information

  • Steam client version (build number or date): Apr 25, 2017 22:46:35 (would be nice if could copy from about)
  • Distribution (e.g. Ubuntu): Archlinux
  • Opted into Steam client beta?: No
  • Have you checked for system updates?: Yes

Please describe your issue in as much detail as possible:

Im using external sound card and have pulseaudio at 384kHz by default(not sure it plays role)
When I view a game page in store which contains video that starts to play the whole page freezes and reloads after couple of seconds. This repeats itself endlessly. The game page does not react at all. The rest of the client works ok.

Steps for reproducing this issue:

  1. Open Steam client
  2. Go to Store
  3. Open a game page with video and autoplay enabled
  4. The page starts to reload endlessly

This could be potentially related to similar chromium issues which crashes completely upon sound playback unless started with audio buffer size parameter

Thank you for help!

Kkisak-valve maintainer 2017-05-22 github

Hello @Witko, if this issue is related to audio like you suspect, then this may need to be addressed upstream by chromium devs.

WWitko 2017-05-22 github

Hi @kisak-valve ,
so if I understand correctly steam client uses chromium based web component, thus the error from chromium itself propagates to steam client, right? Is there an option to pass params to chromium?
Thanks!

Kkisak-valve maintainer 2017-05-22 github

Steam currently uses cef for it's web subsystem. I personally do not know of a method to pass that variable to it. We'll need to wait to hear from a Steam dev for that.

Kk4os77 2017-06-20 github
  • Steam client version Jun 8 2017 [Stable - Works]
  • Steam client version Jun 16 2017 [Beta - Doesn't Work]
  • Distribution (e.g. Ubuntu): Debian Testing (64bit) [XFCE]
  • Opted into Steam client beta?: Yes
  • Have you checked for system updates?: Yes

Game Page endless reload loop.

Console messages:
threadtools.cpp (1343) : Assertion Failed: Thread synchronization object is unuseable

cef_clienthandler.cpp (2088) : Assertion Failed: killing unresponsive browser for URL http://store.steampowered.com/app/xxx/yyy/

x = app number;
y = app name;

NOTE:

  • Only the beta seems affected - Stable version is not affected;
  • Can't navigate through the Steam Client when this issue starts. Must restart the whole client;
  • Steam Store pages with videos are affected;
  • Removing the tick from "Autoplay videos", games pages load without hanging (can navigate through pages, buy etc etc...) but the infinite loading loop is still active. Clicking on videos will hang games pages again.
Kk4os77 2017-06-22 github
  • Steam client version Jun 21 2017 [Beta - Doesn't Work]

Last version still affected.

WWitko 2017-11-03 github

This still happens - both on nvidia proprietary drivers as well as on intel.

Kkisak-valve maintainer 2020-01-31 github

Hello @Witko, @k4os77, are either of you still experiencing this issue on an up to date system?

Kkisak-valve maintainer 2020-03-06 github

Closing pending feedback.

Nothing extracted yet.