Steam doesn't start after update

steamclosed Steam clientDistro Family: Fedora

ValveSoftware/steam-for-linux#5088 · opened 2017-07-20 by DerEnderKeks · updated 2020-03-27 · 9 comments · github

DDerEnderKeks 2017-07-20 github

Your system information

Steam client version (build number or date): 1500335472
Distribution (e.g. Ubuntu): Fedora 25
Opted into Steam client beta?: No
Have you checked for system updates?: Yes

Please describe your issue in as much detail as possible:

After updating Steam, it no longer starts. It downloaded the update and installed it but nothing happened after that. Neither the tray icon nor any window appeared.

I tried to clean anything (I removed the package and deleted $HOME/.steam and $HOME/.local/share/Steam) but it just updated and didn't start again.

Executing steam --reset returns an error and exits immediately:

steam --reset

/home/keks/.local/share/Steam/steam.sh: line 444: no match: ssfn*
Running Steam on fedora 25 64-bit
STEAM_RUNTIME is enabled automatically

Here are some other logs:

$HOME/.steam/steam/logs/bootstrap_log.txt

[2017-07-20 20:57:55] Startup - updater built Nov 23 2016 01:05:42
[2017-07-20 20:57:55] Verifying installation...
[2017-07-20 20:57:55] Unable to read and verify install manifest /home/keks/.local/share/Steam/package/steam_client_ubuntu12.installed
[2017-07-20 20:57:55] Verification complete
[2017-07-20 20:57:55] Downloading Update...
[2017-07-20 20:57:55] Checking for available update...
[2017-07-20 20:57:56] Package file tenfoot_misc_all.zip.008ed314d467eecacba58d188fdf082d23f264d2 missing or incorrect size
[2017-07-20 20:57:56] Package file tenfoot_dicts_all.zip.87bb49891925214df2d745e12a53518fd2ea86f0 missing or incorrect size
[2017-07-20 20:57:56] Package file tenfoot_fonts_all.zip.vz.7673e4cd32b6752bc621d8bc1a7118a9af19b64a_12077027 missing or incorrect size
[2017-07-20 20:57:56] Package file tenfoot_ambientsounds_all.zip.12963b9dbc3d331e26559cc2d323ca0661942b6b missing or incorrect size
[2017-07-20 20:57:56] Package file tenfoot_sounds_all.zip.vz.ffef2b2fc386819a842ea79484b966a937c2ca7e_1209792 missing or incorrect size
[2017-07-20 20:57:56] Package file tenfoot_images_all.zip.vz.b206322dffd27ef3e5d89a9fa4ebe415ff7ad4ad_29392317 missing or incorrect size
[2017-07-20 20:57:56] Package file tenfoot_all.zip.vz.78cadf5ba306504f7f4325ec9aca163ecc7ee04a_2313572 missing or incorrect size
[2017-07-20 20:57:56] Package file resources_misc_all.zip.vz.6596f073f874e66a5af7a41ca94e54e1b091fcb7_2030550 missing or incorrect size
[2017-07-20 20:57:56] Package file resources_all.zip.vz.e4473120a4f4551fe56a1c0b4fb67259933019ea_5053566 missing or incorrect size
[2017-07-20 20:57:56] Package file strings_en_all.zip.vz.30fbab35d0753d3133e7acb3298ed4f24358bd83_86822 missing or incorrect size
[2017-07-20 20:57:56] Package file strings_all.zip.vz.be27ce42a0d5b86bb6a4a18419b93c10fc612049_2228859 missing or incorrect size
[2017-07-20 20:57:56] Package file public_all.zip.vz.a07116bf87f6d50aa0a88e069d5b557073ab03cf_756394 missing or incorrect size
[2017-07-20 20:57:56] Package file bins_ubuntu12.zip.vz.63a892872c8de730bf20719b8ee40e5f3aa08a21_16726958 missing or incorrect size
[2017-07-20 20:57:56] Package file bins_pub_ubuntu12.zip.vz.33962a9d8ecee4ed33b65b0654b6266c494f7b2a_9042601 missing or incorrect size
[2017-07-20 20:57:56] Package file bins_sdk_ubuntu12.zip.vz.edf29147e959d313c418dd4e226697c19db66624_11038777 missing or incorrect size
[2017-07-20 20:57:56] Package file bins_codecs_ubuntu12.zip.vz.84b14918e1591ffd02e819b8f7fc79315dbedb03_1832666 missing or incorrect size
[2017-07-20 20:57:56] Package file bins_misc_ubuntu12.zip.1b5f0a62ca3696abb9e6ee17ea98cb5264585388 missing or incorrect size
[2017-07-20 20:57:56] Package file webkit_ubuntu12.zip.vz.0244e6a919aa0cf71d3c92c5c899873618171fdd_48753142 missing or incorrect size
[2017-07-20 20:57:56] Package file miles_ubuntu12.zip.vz.4fd048667c97ef6eb976f4c42ce5c18f8695ac9e_295483 missing or incorrect size
[2017-07-20 20:57:56] Package file sdl2_ubuntu12.zip.vz.9655ddd48977bc67343de051a9df00749554c639_547260 missing or incorrect size
[2017-07-20 20:57:56] Package file steam_ubuntu12.zip.vz.35ae98c79987045f5239a5031db08744f234e1a7_1465811 missing or incorrect size
[2017-07-20 20:57:56] Package file runtime_part0_ubuntu12.zip.74bd7230dea7a12b91615e70c0f6b82866558915 missing or incorrect size
[2017-07-20 20:57:56] Package file runtime_part1_ubuntu12.zip.bc5c3df828cc2fe31d3ae3819ea4dbeb5537332c missing or incorrect size
[2017-07-20 20:57:56] Downloading update (0 of 275,697 KB)...
[2017-07-20 20:57:56] Downloading update (99 of 275,697 KB)...
[2017-07-20 20:57:56] Downloading update (460 of 275,697 KB)...
[...]
[2017-07-20 21:01:33] Downloading update (275,689 of 275,697 KB)...
[2017-07-20 21:01:34] Downloading update (275,697 of 275,697 KB)...
[2017-07-20 21:01:34] Download Complete.
[2017-07-20 21:01:34] uninstalled manifest found in /home/keks/.local/share/Steam/package/steam_client_ubuntu12 (1).
[2017-07-20 21:01:34] Extracting package...
[2017-07-20 21:01:38] Installing update...
[2017-07-20 21:01:39] Cleaning up...
[2017-07-20 21:01:39] Update complete, launching...
[2017-07-20 21:01:39] Shutdown


[2017-07-20 21:06:46] Startup - updater built Jul 17 2017 23:10:02
[2017-07-20 21:06:46] Verifying installation...
[2017-07-20 21:06:46] Verification complete


[2017-07-20 21:06:53] Startup - updater built Jul 17 2017 23:10:02
[2017-07-20 21:06:53] Checking for update on startup
[2017-07-20 21:06:53] Checking for available updates...
[2017-07-20 21:06:54] Download skipped: /client/steam_client_ubuntu12 version 1500335472, installed version 1500335472
[2017-07-20 21:06:54] Nothing to do
[2017-07-20 21:06:54] Verifying installation...
[2017-07-20 21:06:54] Performing checksum verification of executable files
[2017-07-20 21:06:55] Verification complete

Terminal output when executing steam (doesn't exit)

Running Steam on fedora 25 64-bit
STEAM_RUNTIME is enabled automatically

Steps for reproducing this issue:

Execute steam on my system (not reproducible on my laptop with almost the same system)

Kkisak-valve maintainer 2017-07-20 github

Hello @DerEnderKeks, can you try to run LIBGL_DRI3_DISABLE=1 steam in a terminal? If that helps, then you should only need to do that workaround once. (from #4816)

This is on the assumption that you are using mesa.

DDerEnderKeks 2017-07-21 github

That worked perfectly! Thank you very much.

DDerEnderKeks 2017-07-22 github

It seems like that fix is no longer working for me after updating to Fedora 26.

The behavior is the same but I found out that after around one hour Steam shows the small "logging in..." window and after another half hour it actually opens the main window (I'm not sure if it would have done that on Fedora 25 too as I never let the process run for that long).

Bboustrophedon 2017-07-26 github

I am also having an issue with steam not starting. I updated my packages today and rebooted for the first time in a while.

The setting the LIBGL_DRI3_DISABLE=1 env variable doesn't do anything.

https://gist.github.com/boustrophedon/7ab820c0fabdc2a99561ba087d5bebeb has the output from running steam. Visually, I get the "checking for updates window", and then it closes, and then a few seconds later I get the "Connecting steam account: ..." window, and then it closes and text continues printing out.

Arch linux, mesa 17.1.3, amdgpu 1.3, linux kernel 4.11.6-3, dbus (since it looks like dbus might be related to the problem) 1.10.18. Let me know if you need any more info.

When I run with the STEAM_RUNTIME_PREFER_HOST_LIBRARIES=0 option as detailed in #5089 steam launches but with a bunch of new error text. The first time it had some extra text and steam itself was very slow, but subsequent executions don't seem to have them. Extra text (clipped), full log with the host_libraries=0

Hhuwie-blue 2017-07-27 github

It certainly does look dbus related. I also cannot launch Steam after the latest update. On openSUSE Tumbleweed I get the following message:

process 5905: arguments to dbus_connection_ref() were incorrect, assertion "connection->generation == _dbus_current_generation" failed in file dbus-connection.c line 2688.
This is normally a bug in some application using the D-Bus library.
D-Bus not built with -rdynamic so unable to print a backtrace

On Tumblweed, dbus was very recently updated to 0.8.1 if that helps.

LLinAGKar 2017-08-02 github

It crashes on launch for me too on OpenSUSE Leap 42.2/42.3, with proprietary Nvidia, unless I use STEAM_RUNTIME_PREFER_HOST_LIBRARIES=0. But only with the beta Steam client.

Kkisak-valve maintainer 2020-02-21 github

Hello, is anyone still experiencing this issue on an up to date system?

Bboustrophedon 2020-02-21 github

No, I barely even remember this. :)

Kkisak-valve maintainer 2020-03-27 github

Thanks for the feedback, closing.

Nothing extracted yet.