protonscr

Steam client crashes on startup

steamclosed Steam clientDistro Family: Ubuntu
ValveSoftware/steam-for-linux#5097 · opened 2017-07-26 by cat-cat-cat-cat · updated 2019-07-18 · 3 comments · github
Ccat-cat-cat-cat 2017-07-26 github

Your system information

  • Steam client version (build number or date): Latest? I don't know how to check it because I can't launch it.
  • Distribution (e.g. Ubuntu): Ubuntu 16.04
  • Opted into Steam client beta?: No
  • Have you checked for system updates?: Yes

Please describe your issue in as much detail as possible:

Steam just crashes when I try to start it. I see "updating" window for a second and then steam process terminates.

Crash log

Steps for reproducing this issue:

  1. Start steam
Kkisak-valve maintainer 2017-07-26 github

Hello @cat-cat-cat-cat, as far as I can tell, CEF (the web component of steam) is trying to talk to the gpu and is failing.

What video driver vendor / version are you using? Is this a new install or a recent regression?

Ccat-cat-cat-cat 2017-07-26 github

I'm using NVIDIA drivers, 375.26. This install is very old already. I've tried to rename Steam folder to reinstall steam but it didn't help, it still crashes (and creates a new folder)

Ccat-cat-cat-cat 2017-07-26 github

The issue is solved by updating nvidia driver to 384.59.

Nothing extracted yet.