protonscr

Insurgency runnning but steam status no game loaded "online"

steamclosed 3rd party game
ValveSoftware/steam-for-linux#5154 · opened 2017-09-02 by charliebrownau · updated 2019-02-22 · 7 comments · github
Ccharliebrownau 2017-09-02 github

Your system information

  • Steam client version (build number or date): 28/Aug/2017
    screenshot at 2017-09-03 00-19-04

  • Distribution (e.g. Ubuntu): Ubuntu Mate 17.04

  • Opted into Steam client beta?: [Yes/No] No

  • Have you checked for system updates?: [Yes/No] Yes

Please describe your issue in as much detail as possible:

Steam not counting game as "running"
Friends cant join on me when I host or join server
I launch from steam menu
same thing with and WITHOUT command line options
Worked fine in windows steam in win7

Steps for reproducing this issue:

  1. Load Insurgency
  2. Ubuntu Mate 17.04
  3. Window or fullscreen + R9 380
Kkisak-valve maintainer 2017-09-02 github

Hello @charliebrownau, did you install steam with the distro-provided package or the valve-provided package? Is this the only game affected or are there other games with a similar issue?

Please run the game, then copy the contents of ~/.steam/error.log to a gist and include a link in this issue report.

OOlliC 2017-09-06 github

This is a known problem.
See http://steamcommunity.com/app/222880/discussions/1/348292787753155302/

insurgency_linux spawns a crash_handler process in the initialisation process that steam thinks is the game. There is also a workaround in this discussion.

Kkisak-valve maintainer 2017-09-06 github

Thanks for linking that discussion, since the issue is with the game-provided crash handler, this will most likely need to be fixed by the game devs.

OOlliC 2017-09-07 github

Yes it seems like that. Also because the issue was introduced by an Insurgency update and did not happen before that update. On the other hand it could also be a problem within Steam, because it confuses processes spawned by the main game process (insurgency_linux) as the game itself and removes the running status although the game is still running.

OOlliC 2019-01-17 github

This was fixed in new Steam Beta Client.

Kkisak-valve maintainer 2019-01-17 github

Hello @charliebrownau, is this fixed for you as well?

Kkisak-valve maintainer 2019-02-22 github

Thanks @OlliC, closing fixed.

Nothing extracted yet.