protonscr

Steam crashes as it tries to start

steamclosed Distro Family: Ubuntu
ValveSoftware/steam-for-linux#5172 · opened 2017-09-18 by ghost · updated 2019-07-18 · 6 comments · github
?ghost 2017-09-18 github

Your system information

  • Steam client version (build number or date): 1.0.0.54 I believe, but no idea now.
  • Distribution (e.g. Ubuntu): Linux Mint 18.2 64-bit
  • Opted into Steam client beta?: [Yes/No] Yes (but I deleted the beta file and it still won't load)
  • Have you checked for system updates?: [Yes/No] Yes

Please describe your issue in as much detail as possible:

Describe what you expected should happen and what did happen. Please link any large code pastes as a Github Gist

Can't start Steam whether through clicking the icon or by launching it via the terminal. The following output occurs when I type steam into the terminal: Posted as a Gist

Steps for reproducing this issue:

  1. Type steam into the terminal.
Kkisak-valve maintainer 2017-09-18 github

Hello @airatin, can you test if any 32 bit opengl application works? What video card vendor / driver version are you using?

If you've recently done a system update that bumped the kernel or video driver version, you may need to reboot.

?ghost 2017-09-18 github

Hello @kisak-valve, I have Nvidia 384.59 for GeForce GTX 765M. Linux kernel is 4.4.0-93. These have stayed the same before and after I've had this issue, but even still I've tried rebooting several times to no avail.

What other 32 bit opengl application can I use? I'm not sure which applications I have that are 32bit opengl.

Kkisak-valve maintainer 2017-09-18 github

I would use glxinfo from mesa-utils:i386 as a basic testcase.

?ghost 2017-09-18 github

According to the terminal, if I installed mesa-utils:i386 it would remove cinnamon which I don't want. Having said that, I typed in glxinfo into the terminal and this was the result:

name of display: :0
X Error of failed request: BadWindow (invalid Window parameter)
Major opcode of failed request: 155 (NV-GLX)
Minor opcode of failed request: 4 ()
Resource id in failed request: 0x4e00003
Serial number of failed request: 37
Current serial number in output str

Kkisak-valve maintainer 2017-09-18 github

Right, it's definitely not okay for a simple test to mess with the general setup of your system. You could grab the .deb for the package, unpack it with a general archive utility, and run it from your home folder, but you've already gotten a straight answer that the nvidia driver is currently broken and needs to be fixed.

?ghost 2017-09-18 github

Well that's strange, but I updated my Nvidia driver and it launches perfectly now. Thanks for the help!

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