protonscr

libc.so.6

steamclosed Distro Family: Ubuntu
ValveSoftware/steam-for-linux#5209 · opened 2017-10-16 by TheMixtureMedia · updated 2020-05-08 · 8 comments · github
TTheMixtureMedia 2017-10-16 github

Your system information

  • Steam client version (build number or date): Not sure it will not boot up
  • Distribution (e.g. Ubuntu): Kubuntu 17.10 64bit
  • Opted into Steam client beta?: [Yes]
  • Have you checked for system updates?: can not will not load

Please describe your issue in as much detail as possible:

Hi there I am using Kubuntu 17.10 64bit and getting this error when I try to launch Steam. "You are missing the following 32-bit libraries, and Steam may not run: libc.so.6". I have tried to uninstall Steam and reinstall it and same issue.

Steps for reproducing this issue:

  1. did update for steam
  2. did update for Kubuntu
    screenshot_20171015_133843
Kkisak-valve maintainer 2017-10-16 github

Hello @TheMixtureMedia, what does steam do after running sudo apt install libc6-i386 in a terminal?

TTheMixtureMedia 2017-10-16 github

Reading package lists... Done
Building dependency tree
Reading state information... Done
libc6-i386 is already the newest version (2.26-0ubuntu2).
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

TTheMixtureMedia 2017-10-16 github

Hey there I just cleaned out Steam again from my os and got this error message now
"Fatal Error: Failed to load steamui.so"

TTheMixtureMedia 2017-10-16 github

"Steam needs to install these additional packages:
libgl1-mesa-dri:i386, libgl1-mesa-glx:i386"

"Reading package lists... Done
Building dependency tree
Reading state information... Done
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help resolve the situation:

The following packages have unmet dependencies:
libgl1-mesa-dri:i386 : Depends: libdrm-amdgpu1:i386 (>= 2.4.80) but it is not going to be installed
Depends: libdrm-intel1:i386 (>= 2.4.38) but it is not going to be installed
Depends: libdrm-nouveau2:i386 (>= 2.4.66) but it is not going to be installed
Depends: libdrm-radeon1:i386 (>= 2.4.31) but it is not going to be installed
Depends: libdrm2:i386 (>= 2.4.75) but it is not going to be installed
libgl1-mesa-glx:i386 : Depends: libdrm2:i386 (>= 2.4.75) but it is not going to be installed
Conflicts: libgl1
E: Unable to correct problems, you have held broken packages.
Press return to continue: "

Kkisak-valve maintainer 2017-10-16 github

These packages are for 32bit mesa, the general idea is that Steam needs a sane 32 bit opengl implementation in order to work.

Just to confirm, what video card vendor / version are you using?

TTheMixtureMedia 2017-10-16 github

Hi there I am running Gigabyte RX480 8gig video card at this moment. It was working before either update from Steam or Kubuntu/Ubuntu caused this issue. I did both updates then rebooted the computer the next day and was not able to load Steam.

?ghost 2017-10-20 github

Try sudo apt install -f; looks like a failed upgrade for some reason.

(this is technically tech support at this point and not a Steam bug so it doesn't belong here :p)

Kkisak-valve maintainer 2020-04-03 github

Hello @TheMixtureMedia, are you still experiencing this issue on an up to date system?

Nothing extracted yet.