protonscr

Fatal Error: Failed to load steamui.so — Apparently without (obvious) reasons

steamclosed Distro Family: Ubuntu
ValveSoftware/steam-for-linux#5398 · opened 2018-03-01 by DDzwiedziu · updated 2020-06-12 · 8 comments · github
DDDzwiedziu 2018-03-01 github

Your system information

  • Steam client version (build number or date): 1513371133
  • Distribution (e.g. Ubuntu): Ubuntu 17.10
  • Opted into Steam client beta?: [Yes/No] No [1]
  • Have you checked for system updates?: [Yes/No] Yes

Please describe your issue in as much detail as possible:

Describe what you expected should happen and what did happen. Please link any large code pastes as a Github Gist

Classical expected to run got nothing.

Running Steam on ubuntu 17.10 64-bit
STEAM_RUNTIME is enabled automatically
Pins up-to-date!
[2018-03-01 22:37:23] Startup - updater built Dec 15 2017 11:47:44
Looks like steam didn't shutdown cleanly, scheduling immediate update check
[2018-03-01 22:37:23] Checking for update on startup
[2018-03-01 22:37:23] Checking for available updates...
[2018-03-01 22:37:24] Download skipped: /client/steam_client_ubuntu12 version 1513371133, installed version 1513371133
[2018-03-01 22:37:24] Nothing to do
[2018-03-01 22:37:24] Verifying installation...
[2018-03-01 22:37:24] Performing checksum verification of executable files
[2018-03-01 22:37:24] Verification complete

At this point I see a popup: Fatal Error: Failed to load steamui.so

Tried to install additional libraries: libvdpau1:i386, libva-x11-1:i386, libva1:i386, libdrm2:i386 (not exactly sure about this one). Tried reinstalling the Steam package. Tried removing ~/.steam, or pinned libraries. No change.

Steps for reproducing this issue:

  1. ?
  2. Update packages on 2018-03-01 [2][3]
  3. Launch steam

[1] Tried beta by making a steam.cfg file, did not download the beta citing connection problems.
[2] Current day upgrades

2018-03-01 19:42:41 upgrade grub-efi-amd64-signed:amd64 1.85.1+2.02~beta3-4ubuntu7.1 1.85.2+2.02~beta3-4ubuntu7.2
2018-03-01 19:42:42 upgrade grub-efi-amd64:amd64 2.02~beta3-4ubuntu7.1 2.02~beta3-4ubuntu7.2
2018-03-01 19:42:42 upgrade grub-efi-amd64-bin:amd64 2.02~beta3-4ubuntu7.1 2.02~beta3-4ubuntu7.2
2018-03-01 19:42:42 upgrade grub2-common:amd64 2.02~beta3-4ubuntu7.1 2.02~beta3-4ubuntu7.2
2018-03-01 19:42:42 upgrade grub-common:amd64 2.02~beta3-4ubuntu7.1 2.02~beta3-4ubuntu7.2

[3] Day earlier upgrades:

2018-02-28 19:24:26 upgrade ubuntu-drivers-common:amd64 1:0.4.23.1 1:0.4.23.3
2018-02-28 19:24:38 upgrade ubuntu-drivers-common:amd64 1:0.4.23.3 1:0.4.23.3
2018-02-28 19:24:38 upgrade fonts-opensymbol:all 2:102.10+LibO5.4.5-0ubuntu0.17.10.1 2:102.10+LibO5.4.5-0ubuntu0.17.10.4
2018-02-28 19:24:50 upgrade ure:amd64 5.4.5-0ubuntu0.17.10.1 5.4.5-0ubuntu0.17.10.4
2018-02-28 19:24:50 upgrade uno-libs3:amd64 5.4.5-0ubuntu0.17.10.1 5.4.5-0ubuntu0.17.10.4
(...skipped libreoffice upgrades...)
2018-02-28 19:25:17 upgrade python3-uno:amd64 1:5.4.5-0ubuntu0.17.10.1 1:5.4.5-0ubuntu0.17.10.4
(...skipped libreoffice upgrades...)
2018-02-28 22:00:37 upgrade vivaldi-stable:amd64 1.14.1077.50-1 1.14.1077.55-1
DDDzwiedziu 2018-03-01 github

Not that it was expected but downgrading ubuntu-drivers-common did not help.

Kkisak-valve maintainer 2018-03-01 github

Hello @DDzwiedziu, does cd ~/.steam/ubuntu12_32/ && ~/.steam/ubuntu12_32/steam-runtime/run.sh ldd steamui.so | grep "not found" in a terminal output anything?

DDDzwiedziu 2018-03-01 github 
$ cd ~/.steam/ubuntu12_32/ && ~/.steam/ubuntu12_32/steam-runtime/run.sh ldd steamui.so | grep "not found"
./steamui.so: /usr/lib/i386-linux-gnu/libpng12.so.0: version `PNG12_0' not found (required by /home/dzwiedziu/.steam/ubuntu12_32/steam-runtime/i386/usr/lib/i386-linux-gnu/libgdk_pixbuf-2.0.so.0)
./steamui.so: /usr/lib/i386-linux-gnu/libpng12.so.0: version `PNG12_0' not found (required by /home/dzwiedziu/.steam/ubuntu12_32/steam-runtime/i386/usr/lib/i386-linux-gnu/libcairo.so.2)

Which I've made myself, because of some wine games testing yesterday...

ll /usr/lib/i386-linux-gnu/libpng12.so.0 
lrwxrwxrwx 1 root root 38 lut 28 22:48 /usr/lib/i386-linux-gnu/libpng12.so.0 -> /usr/lib/i386-linux-gnu/libpng16.so.16

Still, shouldn't the version in steam-runtime directory be used first?

EDIT: after removing the links (I had for both archs) Steam works.

Kkisak-valve maintainer 2018-03-01 github

By default, steam is supposed to use system libraries if they are newer than the steam runtime.

Libpng12.so.0 and libpng16.so.16 are ABI-incompatible and you should not symlink one to the other. If you really need to have that library mangled, you can try manually pinning the steam runtime variant with: ln -s ~/.steam/ubuntu12_32/steam-runtime/i386/lib/i386-linux-gnu/libpng12.so.0 ~/.steam/ubuntu12_32/steam-runtime/pinned_libs_32/libpng12.so.0

SSworddragon 2018-03-24 github

The crash/steamui.so claim appears if at least libdrm2:i386 is missing (which is usually a default on a 64 bit Linux with an upstream Steam). Normally I would expect upstream Steam to have all needed libraries sort of statically shipped with but maybe this is not possible for some libraries due to license issues or maybe this is just a bug.

Pprime-evil 2018-04-26 github

It may indeed be a problem with lack of 32-bit DRM support. If I run LIBGL_DEBUG=verbose steam on a system with similar issues, I get the following response:

Running Steam on linuxmint 18.3 64-bit
STEAM_RUNTIME is enabled automatically
Pins up-to-date!
[2018-04-26 19:05:34] Startup - updater built Apr 2 2018 15:23:43
[2018-04-26 19:05:34] Verifying installation...
[2018-04-26 19:06:32] Verification complete
Refresh rate: 0
Refresh rate: 0
html_chrome.cpp (3238) : Assertion Failed: WideVine CDN download failure 0

WideVine is Google's digital rights management platform.

MMitchelValentine 2018-07-29 github

Your system information

  • Steam client version (build number or date): 07/29/2018
  • Distribution (e.g. Ubuntu): Ubuntu 17.10
  • Opted into Steam client beta?: [Yes/No] No [1]
  • Have you checked for system updates?: [Yes/No] Yes

Please describe your issue in as much detail as possible:

Expected to work. It didn't. Aside from extra terminal in the gist here, it's the same think except the lack of extra installed packages.

Oversight: I did try installing before, and as far as I remember I did run sudo rm -r ~/.steam. Probably caused this line: Repairing installation, linking /home/lightning/.steam/steam to /home/lightning/.local/share/Steam

Describe what you expected should happen and what did happen. Please link any large code pastes as a Github Gist

Same as above, except with a few minor differences.

Steps for reproducing this issue:

sudo dpkg --add-architecture i386
sudo add-apt-repository mutliverse
sudo apt-get update
Download and install the .deb from https://github.com/ValveSoftware/steam-for-linux
Launch Steam

Kkisak-valve maintainer 2020-06-12 github

Closing because the original issue was resolved. Symlinking between ABI incompatible libraries will give most software a bad day when it goes to use the library.

Nothing extracted yet.