protonscr

Chat window closes by itself on the new steam chat beta

steamclosed Steam client
ValveSoftware/steam-for-linux#5527 · opened 2018-06-13 by conrev · updated 2023-05-23 · 6 comments · github
Cconrev 2018-06-13 github

Your system information

  • Steam client version (build number or date): Jun 12 2018
  • Distribution (e.g. Ubuntu): Ubuntu 16.04
  • Opted into Steam client beta?: [Yes/No] Yes
  • Have you checked for system updates?: [Yes/No] Yes

Please describe your issue in as much detail as possible:

Every time i tried to message someone (opened the steam chat window), the steam chat window for that person opens for a split second then closes. This prevents me from chatting anyone. This happens consistently after i played and closed a game. (Steam chat is functional before and while playing the game). Can someone else reproduce this issue?

GIF demonstration: https://media.giphy.com/media/QfIGD6M0pwRVCD4xvF/giphy.gif

Steps for reproducing this issue:

  1. Play then close a game on steam.
  2. Open friendlist, try to send a message to someone.
  3. The chat window opens then instantly closes.

Thanks in advance!

Cconrev 2018-06-13 github

Update : i just updated to Jun 13 2018 build which is supposed to solve the problem, however the problem still persist on my end.

Ssizeofbool 2018-06-14 github

@kisak-valve @triage-valve This bug affects multiple users on both Linux and Windows.

Same problem, chat window stays opened for a split second and closes after.
Unable to use chat with new UI.
Restarting Steam Client restores Chat functionality until described bug triggers again.

Full steps to reproduce:

  1. Start Steam Client.
  2. Double-click on Friend's name in Friends List, or use RMB+select "Send message".
  3. Observe Chat window shows up and stays open, working as intended.
  4. Run any game (My Game is Left4Dead 2) and open Steam In-Game Overlay.
  5. Double-click on Friend's name in Friends List, or use RMB+select "Send message".
  6. Observe Chat window shows up and stays open, working as intended.
  7. Close opened Chat windows, close In-Game Overlay and Exit the game.
  8. Double-click on Friend's name in Friends List, or use RMB+select "Send message".
  9. Observe Chat window shows up for a half of a second and gets closed automatically.

Steam Client version
Built: Jun 13 2018, at 17:03:50
Steam package versions: 1528911438

My Specs
OS: GNU\Linux Debian 9 'stretch' x86_64 (Kernel: 4.15.11-1~bpo9+1 (2018-04-07))
CPU: i5-6600
MEM: 16Gb
VGA: nVidia GTX1060 6Gb (Proprietary driver: 384.130)
DE: Xfce 4.12 (xfwm+lightdm)

Ssizeofbool 2018-06-14 github

Looks like this bug is fixed in Steam Client Beta - June 14, 2018 update. It was required for me to restart Steam Client to get it fixed, despite "Steam Client is Up-To-Date" message.
I can't reproduce this bug anymore.

Cconrev 2018-06-14 github

I can also confirm this issue is fixed by the June 14, 2018 update. I will test this a bit more and close this issue afterwards.

Ccorpsinhere 2018-08-15 github

Windows7 64bit - just this morning (8/15/2018) started having this problem. restart or reboot does not fix.
Also, controls for the freindslist window are missing (minimize, maximize, close buttons).

Ttmzhuang 2023-05-23 github

This is a problem for me on linux. It is as the problem was originally described. Trying to start a chat will immediately close the window.

Steam client version (build number or date): 1683944175
image
Distribution (e.g. Ubuntu): Arch Linux (Linux jupiter 6.3.2-arch1-1 #1 SMP PREEMPT_DYNAMIC Thu, 11 May 2023 16:40:42 +0000 x86_64 GNU/Linux)
Opted into Steam client beta?: [Yes/No] Yes
Have you checked for system updates?: [Yes/No] Yes

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