protonscr

Client crashes when clicking Settings -> Account -> Beta participation -> CHANGE

steamclosed Steam clientDistro Family: Arch
ValveSoftware/steam-for-linux#5660 · opened 2018-08-24 by DerVerruckteFuchs · updated 2020-12-18 · 7 comments · github
DDerVerruckteFuchs 2018-08-24 github
  • Steam client version: 1533766730
  • Distribution: Arch
  • opted into beta: no (crashes when trying to enable it)
  • have you checked for system updates: yes

When trying to enable the Steam client beta, the client crashes when opening the window to change beta participation.

Steam system info:

Computer Information:
Manufacturer: Unknown
Model: Unknown
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
CPU Family: 0x6
CPU Model: 0x3c
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 3900 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Linux 4.x (64 bit)
Kernel Name: Linux
Kernel Version: 4.18.0-bcachefs
X Server Vendor: The X.Org Foundation
X Server Release: 12001000
X Window Manager: i3
Steam Runtime Version:

Video Card:
Driver: NVIDIA Corporation GeForce GTX 780 Ti/PCIe/SSE2
Driver Version: 4.6.0 NVIDIA 396.54
OpenGL Version: 4.6
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 59 Hz
VendorID: 0x10de
DeviceID: 0x100a
Revision Not Detected
Number of Monitors: 6
Number of Logical Video Cards: 2
Primary Display Resolution: 3840 x 2160
Desktop Resolution: 8760 x 3360
Primary Display Size: 23.90" x 13.58" (27.48" diag)
60.7cm x 34.5cm (69.8cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 3072 MB
Supported MSAA Modes: 2x 4x 8x 16x

Sound card:
Audio device: Intel Haswell HDMI

Memory:
RAM: 15849 Mb

Miscellaneous:
UI Language: English
LANG: en_US.UTF-8
Total Hard Disk Space Available: 448586 Mb
Largest Free Hard Disk Block: 196064 Mb
VR Headset: None detected

Recent Failure Reports:

terminal output:

/home/user/.local/share/Steam/steam.sh: line 106: VERSION_ID: unbound variable
/home/user/.local/share/Steam/steam.sh: line 106: VERSION_ID: unbound variable
Running Steam on arch  64-bit
STEAM_RUNTIME is enabled by the user
Pins up-to-date!
Installing breakpad exception handler for appid(steam)/version(1533766730)
Installing breakpad exception handler for appid(steam)/version(1533766730)
Installing breakpad exception handler for appid(steam)/version(1533766730)
Installing breakpad exception handler for appid(steam)/version(1533766730)
[0824/035852.711335:WARNING:crash_reporting.cc(254)] Failed to set crash key: UserID with value: 0
[0824/035852.711378:WARNING:crash_reporting.cc(254)] Failed to set crash key: BuildID with value: 1533764000
[0824/035852.711392:WARNING:crash_reporting.cc(254)] Failed to set crash key: SteamUniverse with value: Public
[0824/035852.711395:WARNING:crash_reporting.cc(254)] Failed to set crash key: Version with value: 20180808213320
[0824/035852.711397:WARNING:crash_reporting.cc(254)] Failed to set crash key: ProductName with value: cefwebhelper
[0824/035852.711400:WARNING:crash_reporting.cc(254)] Failed to set crash key: Vendor with value: Valve
[0824/035852.718957:ERROR:gpu_process_transport_factory.cc(1029)] Lost UI shared context.
[0824/035852.726138:WARNING:crash_reporting.cc(254)] Failed to set crash key: UserID with value: 0
[0824/035852.726155:WARNING:crash_reporting.cc(254)] Failed to set crash key: BuildID with value: 1533766730
[0824/035852.726161:WARNING:crash_reporting.cc(254)] Failed to set crash key: SteamUniverse with value: Public
[0824/035852.726167:WARNING:crash_reporting.cc(254)] Failed to set crash key: Version with value: 20180808213320
[0824/035852.726175:WARNING:crash_reporting.cc(254)] Failed to set crash key: ProductName with value: cefwebhelper
[0824/035852.726182:WARNING:crash_reporting.cc(254)] Failed to set crash key: Vendor with value: Valve
Installing breakpad exception handler for appid(steam)/version(1533766730)
Installing breakpad exception handler for appid(steam)/version(1533766730)
Installing breakpad exception handler for appid(steam)/version(1533766730)
Installing breakpad exception handler for appid(steam)/version(1533766730)
Installing breakpad exception handler for appid(steam)/version(1533766730)
Installing breakpad exception handler for appid(steam)/version(1533766730)
CApplicationManagerPopulateThread took 0 milliseconds to initialize (will have waited on CAppInfoCacheReadFromDiskThread)
Installing breakpad exception handler for appid(steam)/version(1533766730)
Installing breakpad exception handler for appid(steam)/version(1533766730)
Installing breakpad exception handler for appid(steam)/version(1533766730)
Installing breakpad exception handler for appid(steam)/version(1533766730)
Installing breakpad exception handler for appid(steam)/version(1533766730)
Installing breakpad exception handler for appid(steam)/version(1533766730)
Installing breakpad exception handler for appid(steam)/version(1533766730)
Installing breakpad exception handler for appid(steam)/version(1533766730)
CAppInfoCacheReadFromDiskThread took 38 milliseconds to initialize
Installing breakpad exception handler for appid(steam)/version(1533766730)
Installing breakpad exception handler for appid(steam)/version(1533766730)

(steam:22215): Gtk-WARNING **: 03:58:53.582: gtk_disable_setlocale() must be called before gtk_init()
Installing breakpad exception handler for appid(steam)/version(1533766730)
INTEL-MESA: warning: Haswell Vulkan support is incomplete
[0824/035854.728234:ERROR:web_plugin_impl.cc(38)] Widevine registration is not supported after context initialization
Installing breakpad exception handler for appid(steam)/version(1533766730)
[0824/035855.728995:ERROR:web_plugin_impl.cc(38)] Widevine registration is not supported after context initialization
Installing breakpad exception handler for appid(steam)/version(1533766730)
[0824/035856.730090:ERROR:web_plugin_impl.cc(38)] Widevine registration is not supported after context initialization
roaming config store loaded successfully - 3138 bytes.
migrating temporary roaming config store
[0824/035857.114704:WARNING:crash_reporting.cc(254)] Failed to set crash key: UserID with value: 0
[0824/035857.114757:WARNING:crash_reporting.cc(254)] Failed to set crash key: BuildID with value: 1533764000
[0824/035857.114760:WARNING:crash_reporting.cc(254)] Failed to set crash key: SteamUniverse with value: Public
[0824/035857.114764:WARNING:crash_reporting.cc(254)] Failed to set crash key: Version with value: 20180808213320
[0824/035857.114767:WARNING:crash_reporting.cc(254)] Failed to set crash key: ProductName with value: cefwebhelper
[0824/035857.114769:WARNING:crash_reporting.cc(254)] Failed to set crash key: Vendor with value: Valve
Failed to init SteamVR because it isn't installed
ExecCommandLine: "'/home/user/.local/share/Steam/ubuntu12_32/steam'"
System startup time: 6.18 seconds
Setting breakpad minidump AppID = 769
Steam_SetMinidumpSteamID:  Caching Steam ID:  76561198064731325 [API loaded no]
[0824/035858.115478:WARNING:crash_reporting.cc(254)] Failed to set crash key: SteamUniverse with value: Public
[0824/035858.115902:ERROR:web_plugin_impl.cc(38)] Widevine registration is not supported after context initialization
Generating new string page texture 62: 128x256, total string texture memory is 131.07 KB
Generating new string page texture 63: 64x256, total string texture memory is 196.61 KB
Generating new string page texture 64: 256x256, total string texture memory is 458.75 KB
Generating new string page texture 68: 32x256, total string texture memory is 491.52 KB
Generating new string page texture 69: 128x256, total string texture memory is 622.59 KB
Generating new string page texture 70: 256x256, total string texture memory is 884.74 KB
Generating new string page texture 71: 48x256, total string texture memory is 933.89 KB
Generating new string page texture 72: 128x256, total string texture memory is 1.06 MB
Generating new string page texture 73: 256x256, total string texture memory is 1.33 MB
Generating new string page texture 74: 128x256, total string texture memory is 1.46 MB
Generating new string page texture 75: 256x256, total string texture memory is 1.72 MB
Generating new string page texture 76: 384x256, total string texture memory is 2.11 MB
Generating new string page texture 77: 1024x256, total string texture memory is 3.16 MB
Generating new string page texture 78: 128x256, total string texture memory is 3.29 MB
JS method call WebChat.GetWebChatLanguage with 1 arguments
JS method call WebChat.RegisterForFriendPostMessage with 1 arguments
JS method call WebChat.GetSignIntoFriendsOnStart with 1 arguments
Generating new string page texture 81: 256x256, total string texture memory is 3.56 MB
JS method call WebChat.RegisterForFriendPostMessage with 1 arguments
JS method call WebChat.GetWebChatURL with 1 arguments
Generating new string page texture 85: 256x256, total string texture memory is 3.82 MB
Generating new string page texture 86: 512x256, total string texture memory is 4.34 MB
Generating new string page texture 89: 2048x256, total string texture memory is 6.44 MB
Found unsupported CDM version 1.4.9.1088, using last known good version 1.4.8.1008
Generating new string page texture 113: 128x256, total string texture memory is 6.57 MB
JS method call FriendSettings.RegisterForSettingsChanges with 1 arguments
JS method call WebChat.RegisterForPushToTalkStateChange with 1 arguments
JS method call WebChat.GetPushToTalkEnabled with 1 arguments
JS method call WebChat.RegisterForFriendPostMessage with 1 arguments
JS method call WebChat.RegisterForComputerActiveStateChange with 1 arguments
JS method call SharedConnection.AllocateSharedConnection with 1 arguments
JS method call WebChat.RegisterOverlayChatBrowserInfoChanged with 1 arguments
JS method call SharedConnection.SubscribeToEMsg with 2 arguments
JS method call SharedConnection.SubscribeToEMsg with 2 arguments
JS method call SharedConnection.SubscribeToEMsg with 2 arguments
JS method call SharedConnection.SubscribeToEMsg with 2 arguments
JS method call SharedConnection.SubscribeToEMsg with 2 arguments
JS method call SharedConnection.SubscribeToEMsg with 2 arguments
JS method call SharedConnection.SubscribeToEMsg with 2 arguments
JS method call SharedConnection.SubscribeToEMsg with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.RegisterOnLogonInfoChanged with 2 arguments
Generating new string page texture 125: 64x256, total string texture memory is 6.64 MB
Generating new string page texture 126: 256x256, total string texture memory is 6.90 MB
JS method call SharedConnection.SendMsgAndAwaitResponse with 3 arguments
JS method call SharedConnection.SendMsgAndAwaitResponse with 3 arguments
JS method call SharedConnection.SendMsgAndAwaitResponse with 3 arguments
JS method call WebChat.GetOverlayChatBrowserInfo with 1 arguments
JS method call Parental.RegisterForParentalSettingsChanges with 1 arguments
JS method call Broadcast.RegisterForBroadcastStatus with 1 arguments
JS method call Broadcast.RegisterForViewerRequests with 1 arguments
JS method call SharedConnection.RegisterOnMessageReceived with 2 arguments
JS method call SharedConnection.SendMsg with 2 arguments
JS method call SharedConnection.SendMsgAndAwaitResponse with 3 arguments
JS method call SharedConnection.SendMsgAndAwaitResponse with 3 arguments
JS method call SharedConnection.SendMsgAndAwaitResponse with 3 arguments
JS method call SharedConnection.SendMsgAndAwaitResponse with 3 arguments
JS method call SharedConnection.SendMsg with 2 arguments
JS method call SharedConnection.SendMsgAndAwaitResponse with 3 arguments
JS method call SharedConnection.SendMsgAndAwaitResponse with 3 arguments
JS method call WebChat.BSuppressPopupsInRestore with 1 arguments
Generating new string page texture 129: 24x256, total string texture memory is 6.92 MB
Failed to open digital audio driver No mixer services exist.
crash_20180824035849_1.dmp[24402]: Uploading dump (out-of-process)
/tmp/dumps/crash_20180824035849_1.dmp
crash_20180824035849_1.dmp[24402]: Finished uploading minidump (out-of-process): success = yes
crash_20180824035849_1.dmp[24402]: response: GIF89a
crash_20180824035849_1.dmp[24402]: file ''/tmp/dumps/crash_20180824035849_1.dmp'', upload yes: ''GIF89a
/home/user/.local/share/Steam/steam.sh: line 876: 22215 Segmentation fault      (core dumped) $STEAM_DEBUGGER "$STEAMROOT/$STEAMEXEPATH" "$@"
/home/user/.local/share/Steam/ubuntu12_64/steamwebhelper.sh: line 5: 22439 Segmentation fault      (core dumped) ./steamwebhelper "$@"
DDerVerruckteFuchs 2018-08-24 github

Running Steam with ~/.steam/steam (with symlinking it looks like it's running /home/user/.local/share/Steam/steam.sh) seems to work without crashing for some reason.

DDerVerruckteFuchs 2018-08-24 github

So I managed to install the beta client. Running the beta client normally still has the same crashing issue.

Kkisak-valve maintainer 2018-08-24 github

Hello @DerVerruckteFuchs, can you throw /tmp/dumps/crash_20180824035849_1.dmp into an archive and drag and drop the archive into the comment box?

DDerVerruckteFuchs 2018-08-24 github

Sure thing.
steam-dump.zip

Kkisak-valve maintainer 2018-08-24 github

For reference, the attached minidump is a SIGSEGV in vgui2_s.so.

Kkisak-valve maintainer 2020-11-13 github

Hello @DerVerruckteFuchs, are you still experiencing this issue on an up to date system?

Kkisak-valve maintainer 2020-12-18 github

Closing pending feedback.

Nothing extracted yet.