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Steam Link - XBOX 360 Controller Issues

steamopen StreamingGeneral controller / Steam Input
ValveSoftware/steam-for-linux#5942 · opened 2018-12-08 by erikrenner · updated 2019-01-25 · 6 comments · github
Eerikrenner 2018-12-08 github

I reimaged my raspberry pi with RetroPie 4.4 with Stretch. I have Steam running on my PC and Steam Link running on my pi. I am trying to use my XBOX 360 wireless controller, and wireless receiver (plugged into the pi), to play games via Steam Link. I can navigate through everything, but when I launch a game my controller no longer works...even with games that you can use a controller for. I have no idea how to fix this. Does anyone know what may be going on here, or what I need to do to fix it? Once I launch a game, I can no longer use my 360 controller to play the game. I can only navigate with a keyboard/mouse.

Kkisak-valve maintainer 2018-12-08 github

Hello @erikrenner, on the host system, please copy your system information from steam (Steam -> Help -> System Information) and put it in a gist, then include a link to the gist in this issue report.

If you're using Ubuntu, you may need the steam-devices package.

Eerikrenner 2018-12-08 github

Hello @erikrenner, on the host system, please copy your system information from steam (Steam -> Help -> System Information) and put it in a gist, then include a link to the gist in this issue report.

If you're using Ubuntu, you may need the steam-devices package.

Computer Information:
Manufacturer: LENOVO
Model: 20BHS2Q400
Form Factor: Laptop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-4900MQ CPU @ 2.80GHz
CPU Family: 0x6
CPU Model: 0x3c
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 2794 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: Intel(R) HD Graphics 4600
DirectX Driver Name: nvldumd.dll
Driver Version: 20.19.15.4835
DirectX Driver Version: 24.21.14.1163
Driver Date: 10 16 2017
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA Quadro K2100M
VendorID: 0x10de
DeviceID: 0x11fc
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 13.54" x 7.60" (15.51" diag)
34.4cm x 19.3cm (39.4cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 1024 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speaker/HP (Realtek High Defini

Memory:
RAM: 16009 Mb

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 1196682 Mb
Largest Free Hard Disk Block: 127649 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

Eerikrenner 2018-12-08 github

Hello @erikrenner, on the host system, please copy your system information from steam (Steam -> Help -> System Information) and put it in a gist, then include a link to the gist in this issue report.

If you're using Ubuntu, you may need the steam-devices package.

https://gist.github.com/erikrenner/953d06d9db7a28421885d02946d4efe1

Tthatvirtualboy 2018-12-21 github

I'm experiencing the same behavior with the real Steam Link device. I can't get my wireless XBOX 360 controller to work within games. The controller works on the Steam Link menu, and in Steam Big Picture Mode, but as soon as I launch a game it doesn't work. The Steam Overlay button works. If I hold down the Special Button and use the right joy stick, the mouse and click via right trigger works, but none of the normal buttons.

I use this same controller on my PC using the wireless dongle and it works on most games just fine.
I've tested every setting I can think of:

  • Enabling XBOX specific controller settings
  • Enrolling in the "New" Xbox controller experience
  • Tried a different XBOX 360 controller
  • I've confirmed that Input Streaming is enabled in Steam Settings
  • I've tested Beta Steam Link firmware
  • I've tested Steam Beta Update for the Steam Client

Host system: Ubuntu 18.04.1
GPU: XFX Radeon RX 570

Tthatvirtualboy 2018-12-22 github

If you're using Ubuntu, you may need the steam-devices package.

Installing steam-devices appears to have done the trick on my system. My current settings are:

  • New XBOX controller experience enabled in Steam Link Settings
  • Input Streaming enabled in Link Settings
  • Beta Steam Link firmware enabled
  • Beta Steam Client enabled
  • XBOX Specific controller settings DISABLED in Steam Settings

I’m unsure if any of these can be toggled, but I’m not going to make any changes for now since it’s finally working. Thanks for the suggestion!

Bbfanney 2019-01-25 github

I'm having the same issue on Fedora 29 and using Steam Link app on my Samsung TV. I can use my XBOX 360 controller on my computer, but it doesn't work when I'm streaming a game. The Steam overlay does however work. I've tried the beta Steam client, but that didn't solve the issue.

DLLs