protonscr

Cant't open Steam after upgrading to Pop!_OS 19.04

steamclosed NVIDIA driversSteam clientDistro Family: Ubuntu
ValveSoftware/steam-for-linux#6237 · opened 2019-04-23 by FelixKimmerle · updated 2021-11-25 · 8 comments · github
FFelixKimmerle 2019-04-23 github

My system information

I use

  • Pop!_OS 19.04
  • 5.0.0-13-generic kernel
  • i7-4790K
  • GTX 1080TI
  • Nvidia driver Version 418.56
  • Cuda Version 10.1
  • 16Gb DDR3

My system is up to date

Steam updater version is: built Apr 16 2019 21:00:51

If i run steam from the Desktop it opens the updater Window for a second but nothing else happens.

If i run steam from the command line i get:

Running Steam on ubuntu 19.04 64-bit
STEAM_RUNTIME is enabled automatically
Pins up-to-date!
[2019-04-23 17:41:06] Startup - updater built Apr 16 2019 21:00:51
Looks like steam didn't shutdown cleanly, scheduling immediate update check
[2019-04-23 17:41:06] Checking for update on startup
[2019-04-23 17:41:06] Checking for available updates...
[2019-04-23 17:41:06] Downloading manifest: client-download.steampowered.com/client/steam_client_ubuntu12
[2019-04-23 17:41:06] Download skipped: /client/steam_client_ubuntu12 version 1555457005, installed version 1555457005
[2019-04-23 17:41:06] Nothing to do
[2019-04-23 17:41:06] Verifying installation...
[2019-04-23 17:41:06] Performing checksum verification of executable files
[2019-04-23 17:41:07] Verification complete

If i run ~/.steam/steam/steam.sh i get

Running Steam on ubuntu 19.04 64-bit
STEAM_RUNTIME is enabled automatically
Pins up-to-date!
[2019-04-23 17:49:53] Startup - updater built Apr 16 2019 21:00:51
Installing breakpad exception handler for appid(steam)/version(1555457005)
Looks like steam didn't shutdown cleanly, scheduling immediate update check
Installing breakpad exception handler for appid(steam)/version(1555457005)
[2019-04-23 17:49:53] Checking for update on startup
[2019-04-23 17:49:53] Checking for available updates...
[2019-04-23 17:49:53] Downloading manifest: client-download.steampowered.com/client/steam_client_ubuntu12
Installing breakpad exception handler for appid(steam)/version(1555457005)
[2019-04-23 17:49:54] Download skipped: /client/steam_client_ubuntu12 version 1555457005, installed version 1555457005
[2019-04-23 17:49:54] Nothing to do
[2019-04-23 17:49:54] Verifying installation...
[2019-04-23 17:49:54] Performing checksum verification of executable files
[2019-04-23 17:49:54] Verification complete
Gtk-Message: Failed to load module "gail"
Gtk-Message: Failed to load module "atk-bridge"

(steam:7047): Gtk-WARNING **: Unable to locate theme engine in module_path: "adwaita",

(steam:7047): Gtk-WARNING **: Unable to locate theme engine in module_path: "adwaita",
/usr/share/themes/deepin-dark/gtk-2.0/main.rc:1090: error: unexpected identifier `direction', expected character `}'
crash_20190423174953_1.dmp[7058]: Uploading dump (out-of-process)
/tmp/dumps/crash_20190423174953_1.dmp
/home/felix/.steam/steam/steam.sh: line 906:  7047 Segmentation fault      (core dumped) $STEAM_DEBUGGER "$STEAMROOT/$STEAMEXEPATH" "$@"
[~/.steam/steam, 2s, SUDO]: crash_20190423174953_1.dmp[7058]: Finished uploading minidump (out-of-process): success = yes
crash_20190423174953_1.dmp[7058]: response: CrashID=bp-d04c0bea-cafa-478f-b723-fe0312190423
crash_20190423174953_1.dmp[7058]: file ''/tmp/dumps/crash_20190423174953_1.dmp'', upload yes: ''CrashID=bp-d04c0bea-cafa-478f-b723-fe0312190423''

Here is the dump file: https://kimmerle.xyz/get.php?file=FelixKimmerle/crash_20190423170011_1.dmp

I tried steam --reset and completely reinstalling steam with:

$ sudo apt purge steam
$ rm -r ~/.steam
$ sudo apt install steam
FFelixKimmerle 2019-04-23 github 
$ cat ./ubuntu12_32/steam-runtime/version.txt
jenkins-steam-runtime-beta-release_0.20190320.2

$ cat /etc/lsb-release 
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=19.04
DISTRIB_CODENAME=disco
DISTRIB_DESCRIPTION="Pop!_OS 19.04"

$ uname -a
Linux pop-os 5.0.0-13-generic [#14](/issue/ValveSoftware/steam-for-linux/14)-Ubuntu SMP Mon Apr 15 14:59:14 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux
FFelixKimmerle 2019-04-23 github

Steps to reproduce:

Kkisak-valve maintainer 2019-04-23 github

Hello @FelixKimmerle, there's a good chance you've encountered #5778. Does any 32 bit opengl application work like glxinfo from mesa-utils:i386 work and do you have libnvidia-gl-418:i386 installed? You should be able to check with something like apt policy libnvidia-gl-418:i386.

FFelixKimmerle 2019-04-23 github

Thanks for the fast answer.

glxinfo works as expected.

$ apt policy libnvidia-gl-418:i386
ibnvidia-gl-418:i386:
  Installed: 418.56-0ubuntu1pop1~1555518082~19.04~32b1bc5
  Candidate: 418.56-0ubuntu1pop1~1555518082~19.04~32b1bc5
  Version table:
 *** 418.56-0ubuntu1pop1~1555518082~19.04~32b1bc5 1001
       1001 http://ppa.launchpad.net/system76/pop/ubuntu disco/main i386 Packages
        100 /var/lib/dpkg/status
     418.56-0ubuntu1 500
        500 http://us.archive.ubuntu.com/ubuntu disco/restricted i386 Packages
FFelixKimmerle 2019-04-23 github

I read #5778 but none of the solutions worked for me.

FFelixKimmerle 2019-04-24 github

Today i tried it with the installer form the website but i have the exact same problems.

FFelixKimmerle 2019-04-25 github

After a re-installation of the OS steam works fine. very strange but now it works.

DDoniyor-crypto 2021-11-25 github

i have the same problem , after installing steam client multiple times i only get
doniyorjon@pop-os:~$ steam
Running Steam on pop 21.04 64-bit
STEAM_RUNTIME is enabled automatically
Steam runtime environment up-to-date!
Can't find 'steam-runtime-check-requirements', continuing anyway
WARNING: Using default/fallback debugger launch
/home/doniyorjon/.local/share/Steam/ubuntu12_32/steam -nominidumps -nobreakpad

and it doesnt open or even run

Nothing extracted yet.