protonscr

Openning Black Mesa properties crashes Steam

steamclosed appid 362890Steam clientDistro Family: Arch
ValveSoftware/steam-for-linux#6757 · opened 2019-12-09 by xDShot · updated 2022-06-17 · 23 comments · github · game page · search this game
XxDShot 2019-12-09 github

Your system information

  • Steam client version (build number or date):
    image
  • Distribution (e.g. Ubuntu): Arch Linux
  • Opted into Steam client beta?: [Yes/No] Yes
  • Have you checked for system updates?: [Yes/No] Yes

Please describe your issue in as much detail as possible:

When I try opennig Black Mesa properties, Steam crashes

Steps for reproducing this issue:

  1. Find the game in Steam library
  2. Right click on the game
  3. Press Properties...
Kkisak-valve maintainer 2019-12-09 github

Hello @xDShot, does /tmp/dumps/<username>_stdout.txt have any hints?

MMyrddin-Wyllt 2020-01-02 github

  1. Does this occur with compositing disabled?

  2. Are there other games' properties windows that trigger this?

The properties, settings, system info, etc. Steam pages don't seem to play nicely with compositing enabled (invisible right-click menus). The newer (likely chromium-based) interfaces don't have this issue. I suspect these could be related problems.

Ttetious 2020-01-06 github

This is also happening for me with Starcom Nexus (863590). I'm also on an Arch based distro. (Manjaro)

Nothing interesting in the logs.

If I uninstall the game and delete the download cache, I can open properties again until I reinstall the game and restart steam.

The game doesn't ever properly install, mind. It seems to create a completely empty folder. Verifying the game files reports success, but the folder remains empty. Once I restart Steam, the right click->properties problem returns.

This problem occurs whether I use the latest beta steam client or the stable version.

Ssoredake 2020-01-24 github

It does not crash for me after latest updates.

XxDShot 2020-01-26 github

Nope, still crashes

XxDShot 2020-01-26 github
latest dump

[xdshot@pbody-pc ~]$ coredumpctl debug
           PID: 44888 (steam)
           UID: 1000 (xdshot)
           GID: 1000 (xdshot)
        Signal: 11 (SEGV)
     Timestamp: Sun 2020-01-26 04:15:23 MSK (2min 3s ago)
  Command Line: /home/xdshot/.local/share/Steam/ubuntu12_32/steam
    Executable: /home/xdshot/.local/share/Steam/ubuntu12_32/steam
 Control Group: /user.slice/user-1000.slice/[email protected]/gnome-terminal-server.service
          Unit: [email protected]
     User Unit: gnome-terminal-server.service
         Slice: user-1000.slice
     Owner UID: 1000 (xdshot)
       Boot ID: 922ed6d611824254983e1a92dae59db3
    Machine ID: 56f9b06945674b5f9d3af22c2426a9f4
      Hostname: pbody-pc
       Storage: /var/lib/systemd/coredump/core.steam.1000.922ed6d611824254983e1a92dae59db3.44888.1580001323000000000000.lz4
       Message: Process 44888 (steam) of user 1000 dumped core.
                
                Stack trace of thread 44888:
                #0  0x00000000f7a88463 __strcmp_sse4_2 (libc.so.6 + 0x170463)
                #1  0x00000000e32da01a n/a (/home/xdshot/.local/share/Steam/ubuntu12_32/steamui.so + 0x85201a)
                #2  0x00000000e32dab30 n/a (/home/xdshot/.local/share/Steam/ubuntu12_32/steamui.so + 0x852b30)
                #3  0x00000000e32bec97 n/a (/home/xdshot/.local/share/Steam/ubuntu12_32/steamui.so + 0x836c97)
                #4  0x00000000e32c1f7e n/a (/home/xdshot/.local/share/Steam/ubuntu12_32/steamui.so + 0x839f7e)
                #5  0x00000000e32bfa49 n/a (/home/xdshot/.local/share/Steam/ubuntu12_32/steamui.so + 0x837a49)
                #6  0x00000000e38cbff2 n/a (/home/xdshot/.local/share/Steam/ubuntu12_32/steamui.so + 0xe43ff2)
                #7  0x00000000e8952c8e n/a (/home/xdshot/.local/share/Steam/ubuntu12_32/chromehtml.so + 0x8fc8e)

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Registered pretty printers for UE4 classes
Reading symbols from /home/xdshot/.local/share/Steam/ubuntu12_32/steam...
(No debugging symbols found in /home/xdshot/.local/share/Steam/ubuntu12_32/steam)
[New LWP 44888]
[New LWP 45267]
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[Thread debugging using libthread_db enabled]
Using host libthread_db library "/usr/lib/libthread_db.so.1".
Core was generated by `/home/xdshot/.local/share/Steam/ubuntu12_32/steam'.
Program terminated with signal SIGSEGV, Segmentation fault.
#0  0xf7a88463 in __strcmp_sse4_2 () from /usr/lib32/libc.so.6
[Current thread is 1 (Thread 0xf78be700 (LWP 44888))]
(gdb) bt
#0  0xf7a88463 in __strcmp_sse4_2 () from /usr/lib32/libc.so.6
#1  0xe32da01a in ?? () from /home/xdshot/.local/share/Steam/ubuntu12_32/steamui.so
#2  0xe32dab30 in ?? () from /home/xdshot/.local/share/Steam/ubuntu12_32/steamui.so
#3  0xe32bec97 in ?? () from /home/xdshot/.local/share/Steam/ubuntu12_32/steamui.so
#4  0xe32c1f7e in ?? () from /home/xdshot/.local/share/Steam/ubuntu12_32/steamui.so
#5  0xe32bfa49 in ?? () from /home/xdshot/.local/share/Steam/ubuntu12_32/steamui.so
#6  0xe38cbff2 in ?? () from /home/xdshot/.local/share/Steam/ubuntu12_32/steamui.so
#7  0xe8952c8e in ?? () from /home/xdshot/.local/share/Steam/ubuntu12_32/chromehtml.so
#8  0xe8c5b6ce in ?? () from /home/xdshot/.local/share/Steam/ubuntu12_32/vgui2_s.so
#9  0xe8c6b25d in ?? () from /home/xdshot/.local/share/Steam/ubuntu12_32/vgui2_s.so
[#10](/issue/ValveSoftware/steam-for-linux/10) 0xe33524d6 in ?? () from /home/xdshot/.local/share/Steam/ubuntu12_32/steamui.so
[#11](/issue/ValveSoftware/steam-for-linux/11) 0xe335434e in ?? () from /home/xdshot/.local/share/Steam/ubuntu12_32/steamui.so
[#12](/issue/ValveSoftware/steam-for-linux/12) 0xe3356483 in ?? () from /home/xdshot/.local/share/Steam/ubuntu12_32/steamui.so
[#13](/issue/ValveSoftware/steam-for-linux/13) 0x565cd4f0 in RunSteam(int, char**, bool) ()
[#14](/issue/ValveSoftware/steam-for-linux/14) 0x565ce473 in ?? ()
[#15](/issue/ValveSoftware/steam-for-linux/15) 0x565b636c in ?? ()
[#16](/issue/ValveSoftware/steam-for-linux/16) 0xf7936ff9 in __libc_start_main () from /usr/lib32/libc.so.6
[#17](/issue/ValveSoftware/steam-for-linux/17) 0x565ba959 in _start ()
(gdb)

XxDShot 2020-02-01 github

Same happens with Call of Duty: Black Ops II (202970)

XxDShot 2020-02-02 github

Arma 3 is also affected, which is weird. It wasn't before...

XxDShot 2020-02-02 github

So, I switched to alt steam account, opened properties. No crashes.

Switched back to main acc, no crashes as well..

Rronoverdrive 2020-02-02 github

Here's the crazy thing for me. Go into Offline Mode and I can open the properties, log back in Online Mode and it crashes.

Bbingusdreggs 2020-03-12 github

This is happening for me on Grim Dawn. The offline mode trick works. I am using Kubuntu 19.10 though, and not Arch.

SSanaki 2020-03-24 github

Just noticed this is happening to me with Path of Exile (238960), this appears to be due to using a custom proton version that I since removed, and it's crashing when it can't find it. Verified by reproducing the issue with Monster Hunter World (582010) by adding the newest GE custom proton and removing the version MHW had associated. After doing so, it exhibited the exact same behavior. Going offline does not let me get around the issue.

If I knew where the override was stored, I could manually clear it and be done with the issue, but I haven't yet found that. Grepping through everything to attempt to locate it right now.

EDIT: Re-added half a dozen releases and it's fine now, but this issue should definitely be a priority fix, or custom proton versions just won't be viable.

Ssoredake 2020-04-04 github

Happens again with GTA IV

Kkkleinw 2020-04-06 github

For me too, though with Warframe. Going offline and online again does not help.

XxDShot 2020-04-06 github

Change Account..., relogin, usually works.

Aaf7567 2020-06-15 github

I just got this problem today when trying to open the properties for "Mafia II: Definitive Edition". I assumed it was because I had set Mafia to use a custom Proton version which was installed in compatibilitytools.d and since removed, but after copying it back it still didn't work.

Edit: Just after posting this I remembered that steam doesn't reload compatibilitytools.d until a restart. After putting Proton-5.8-GE-2-MF back there and restarting steam I am able to see the properties of Mafia II again. So it is the "Force the use of a specific steam play compatibility tool" option that is causing the crash when the selected option has been deleted. Similar to #6986

Aalaestor 2020-07-09 github

Here's the crazy thing for me. Go into Offline Mode and I can open the properties, log back in Online Mode and it crashes.

I was having the same problem; fixed it by changing properties when in offline mode, then going online.

My thought process was to make it update with the new state to hopefully clear whatever error was causing the problem. In my case I changed everything I could just to make sure; seems to have worked. (compat tool, parameters, overlay, etc)

AAntares26 2020-10-17 github

Still having this issue. Solved it too by going into Offline Mode, changing the properties and then going back online

PpopsUlfr 2020-10-17 github

Just encountered this on A Plague Tale. It's definitely something to do with proton versions, or custom proton versions that may have been removed which the game depended on. Offline mode trick worked.

Kkisak-valve maintainer 2022-05-13 github

Hello, is anyone still experiencing this issue on an up to date system?

SSanaki 2022-05-14 github

I haven't experienced this in some time. I believe it's safe to close.

Kkisak-valve maintainer 2022-06-17 github

Thanks for the feedback @Sanaki. Closing as fixed some time ago.

Proton versions