protonscr

[Bug] STEAM client freezes when mousing over "More discussions"

steamclosed duplicateDistro Family: UbuntuWeb Component
ValveSoftware/steam-for-linux#6784 · opened 2019-12-22 by BloodyIron · updated 2022-04-25 · 11 comments · github
BBloodyIron 2019-12-22 github

When I'm reading a discussion thread, on the right side the "More discussions" section, when I mouse over that and it pops up a preview of each thread, it often locks up my STEAM client. This has been happening for well over a year now, and on multiple computers of different hardware, so I'm confident this is a software bug.

I have to wait for the STEAM client to eventually unfreeze itself.

BBloodyIron 2019-12-22 github
System information

Computer Information:
    Manufacturer:  Unknown
    Model:  Unknown
    Form Factor: Desktop
    No Touch Input Detected

Processor Information:
    CPU Vendor:  AuthenticAMD
    CPU Brand:  AMD Ryzen 5 2600 Six-Core Processor            
    CPU Family:  0x17
    CPU Model:  0x8
    CPU Stepping:  0x2
    CPU Type:  0x0
    Speed:  3400 Mhz
    12 logical processors
    6 physical processors
    HyperThreading:  Supported
    FCMOV:  Supported
    SSE2:  Supported
    SSE3:  Supported
    SSSE3:  Supported
    SSE4a:  Supported
    SSE41:  Supported
    SSE42:  Supported
    AES:  Supported
    AVX:  Supported
    AVX2:  Unsupported
    AVX512F:  Unsupported
    AVX512PF:  Unsupported
    AVX512ER:  Unsupported
    AVX512CD:  Unsupported
    AVX512VNNI:  Unsupported
    SHA:  Unsupported
    CMPXCHG16B:  Supported
    LAHF/SAHF:  Supported
    PrefetchW:  Unsupported

Operating System Version:
    Ubuntu 19.10 (64 bit)
    Kernel Name:  Linux
    Kernel Version:  5.3.0-24-generic
    X Server Vendor:  The X.Org Foundation
    X Server Release:  12005000
    X Window Manager:  GNOME Shell
    Steam Runtime Version:  steam-runtime_0.20191210.1

Video Card:
    Driver:  X.Org Radeon RX 580 Series (POLARIS10, DRM 3.33.0, 5.3.0-24-generic, LLVM 9.0.0)
    Driver Version:  4.5 (Compatibility Profile) Mesa 19.2.1
    OpenGL Version: 4.5
    Desktop Color Depth: 24 bits per pixel
    Monitor Refresh Rate: 119 Hz
    VendorID:  0x1002
    DeviceID:  0x67df
    Revision Not Detected
    Number of Monitors:  2
    Number of Logical Video Cards:  1
    Primary Display Resolution:  1920 x 1080
    Desktop Resolution: 3840 x 1080
    Primary Display Size: 20.51" x 11.54" (23.50" diag)
                                            52.1cm x 29.3cm (59.7cm diag)
    Primary VRAM: 8192 MB

Sound card:
    Audio device: ATI R6xx HDMI

Memory:
    RAM:  32110 Mb

Miscellaneous:
    UI Language:  English
    LANG:  en_CA.UTF-8
    Total Hard Disk Space Available:  468426 Mb
    Largest Free Hard Disk Block:  67883 Mb
    VR Headset: None detected

The runtime information tool is preparing a report, please wait...

Kkisak-valve maintainer 2019-12-22 github

Hello @BloodyIron, are you using the xf86-video-amdgpu DDX or xf86-video-modesetting DDX? Please check if you can equally reproduce the issue between them (hint from https://github.com/ValveSoftware/steam-for-linux/issues/4357#issuecomment-198327377).

Possible duplicate of #3994.

BBloodyIron 2019-12-22 github

I'm using AMDGPU, however I observed the issue on a GTX 960 on my previous gaming rig with the nvidia proprietary blobs too, which was about a year ago-onward.

Pparasnailor 2020-07-22 github

I'm having this exact issue.

System Information Computer Information: Manufacturer: Unknown Model: Unknown Form Factor: Desktop No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i5-8600K CPU @ 3.60GHz
CPU Family: 0x6
CPU Model: 0x9e
CPU Stepping: 0xa
CPU Type: 0x0
Speed: 4300 Mhz
6 logical processors
6 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Unsupported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Pop!_OS 20.04 LTS (64 bit)
Kernel Name: Linux
Kernel Version: 5.4.0-7634-generic
X Server Vendor: The X.Org Foundation
X Server Release: 12008000
X Window Manager: GNOME Shell
Steam Runtime Version: steam-runtime_0.20200604.0

Video Card:
Driver: NVIDIA Corporation GeForce RTX 2060/PCIe/SSE2
Driver Version: 4.6.0 NVIDIA 440.100
OpenGL Version: 4.6
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 144 Hz
VendorID: 0x10de
DeviceID: 0x1f08
Revision Not Detected
Number of Monitors: 2
Number of Logical Video Cards: 1
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 3840 x 1080
Primary Display Size: 20.91" x 11.77" (23.98" diag)
53.1cm x 29.9cm (60.9cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 6144 MB
Supported MSAA Modes: 2x 4x 8x 16x

Sound card:
Audio device: Realtek ALC887-VD

Memory:
RAM: 7881 Mb

VR Hardware:
VR Headset: None detected

Miscellaneous:
UI Language: English
LANG: en_US.UTF-8
Total Hard Disk Space Available: 933837 Mb
Largest Free Hard Disk Block: 792108 Mb

Steam Linux Runtime Information:
{
"can-write-uinput" : true,
"steam-installation" : {
"path" : "/home/wes/.steam/debian-installation",
"data_path" : "/home/wes/.steam/debian-installation",
"issues" : [
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]
},
"runtime" : {
"path" : "/home/wes/.steam/debian-installation/ubuntu12_32/steam-runtime",
"version" : "0.20200604.0",
"issues" : [
],
"pinned_libs_32" : {
"list" : [
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" 25829441 4 lrwxrwxrwx 1 wes wes 106 Jul 14 21:54 pinned_libs_32/libvulkan.so.1 -> /home/wes/.steam/debian-installation/ubuntu12_32/steam-runtime/usr/lib/i386-linux-gnu/libvulkan.so.1.2.135",
" 25829443 0 -rw-rw-r-- 1 wes wes 0 Jul 14 21:54 pinned_libs_32/has_pins"
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},
"pinned_libs_64" : {
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" 25829296 4 lrwxrwxrwx 1 wes wes 107 Jul 14 21:54 pinned_libs_64/libGLU.so.1 -> /home/wes/.steam/debian-installation/ubuntu12_32/steam-runtime/usr/lib/x86_64-linux-gnu/libGLU.so.1.3.08004",
" 25829439 4 lrwxrwxrwx 1 wes wes 114 Jul 14 21:54 pinned_libs_64/libdbusmenu-glib.so.4 -> /home/wes/.steam/debian-installation/ubuntu12_32/steam-runtime/usr/lib/x86_64-linux-gnu/libdbusmenu-glib.so.4.0.13",
" 25829444 0 lrwxrwxrwx 1 wes wes 12 Jul 14 21:54 pinned_libs_64/libcurl.so.3 -> libcurl.so.4",
" 25829189 0 -rw-rw-r-- 1 wes wes 0 Jul 14 21:54 pinned_libs_64/has_pins",
" 25828271 4 -rw-rw-r-- 1 wes wes 95 Jul 14 21:54 pinned_libs_64/system_libdbusmenu-gtk.so.4"
]
}
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"renderer" : "GeForce RTX 2060",
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}
},
"egl" : {
"icds" : [
{
"json_path" : "/usr/share/glvnd/egl_vendor.d/10_nvidia.json",
"library_path" : "libEGL_nvidia.so.0"
},
{
"json_path" : "/usr/share/glvnd/egl_vendor.d/50_mesa.json",
"library_path" : "libEGL_mesa.so.0"
}
]
},
"vulkan" : {
"icds" : [
{
"json_path" : "/usr/share/vulkan/icd.d/radeon_icd.i686.json",
"library_path" : "/usr/lib/i386-linux-gnu/libvulkan_radeon.so",
"api_version" : "1.2.128"
},
{
"json_path" : "/usr/share/vulkan/icd.d/radeon_icd.x86_64.json",
"library_path" : "/usr/lib/x86_64-linux-gnu/libvulkan_radeon.so",
"api_version" : "1.2.128"
},
{
"json_path" : "/usr/share/vulkan/icd.d/intel_icd.x86_64.json",
"library_path" : "/usr/lib/x86_64-linux-gnu/libvulkan_intel.so",
"api_version" : "1.2.131"
},
{
"json_path" : "/usr/share/vulkan/icd.d/nvidia_icd.json",
"library_path" : "libGLX_nvidia.so.0",
"api_version" : "1.1.119"
},
{
"json_path" : "/usr/share/vulkan/icd.d/intel_icd.i686.json",
"library_path" : "/usr/lib/i386-linux-gnu/libvulkan_intel.so",
"api_version" : "1.2.131"
}
]
},
"desktop-entries" : [
{
"id" : "steam.desktop",
"commandline" : "/usr/games/steam %U",
"filename" : "/usr/share/applications/steam.desktop",
"default_steam_uri_handler" : true,
"steam_uri_handler" : true
}
],
"cpu-features" : {
"x86-64" : true,
"sse3" : true,
"cmpxchg16b" : true
}
}

The Steam Linux Runtime container tool is not installed.

BBloodyIron 2020-07-23 github

I still have this issue here and there.

MMarty651 2021-03-10 github

Is there any chance that this bug gets some attention? I have this since a long time now. When reading discussions in the forum I have always to be careful not to hover accidentally over the "More discussions" field because then everything freezes and I have to wait 20 seconds or so until it unfreezes again. This is very annoying.
My system: Ubuntu 20.04. GeForce GTX 1060, NVIDIA driver.

HHoutworm 2021-05-09 github

Same issue here on Arch with a I7-6800K and a GTX1080, Been having it for a very long time

Aarrowgent 2021-05-09 github

tooltip/hover issue
here is an example

imgur

yes this is a longtime bug that supposedly was fixed

RRedbatman89 2021-08-17 github

Happening to me as well

Kkisak-valve maintainer 2022-04-23 github

Closing in favor of #3994.

BBloodyIron 2022-04-25 github

Good work @kisak-valve ! Didn't know about that one ;)