protonscr

Steam client: "YOUR WEB BROWSER DOES NOT SUPPORT THE MINIMUM SET OF FEATURES REQUIRED TO WATCH THIS BROADCAST"

steamclosed Steam clientWeb Component
ValveSoftware/steam-for-linux#7066 · opened 2020-04-25 by codingthat · updated 2020-04-27 · 5 comments · github
Ccodingthat 2020-04-25 github

Your system information

  • Steam client version (build number or date): Apr 4 (latest, when I check for updates)
  • Distribution (e.g. Ubuntu): Linux Mint 19.3
  • Opted into Steam client beta?: [Yes/No] no
  • Have you checked for system updates?: [Yes/No] yes

Please describe your issue in as much detail as possible:

For the LudoNarraCon weekend (still currently on), developer interviews were supposed to be taking place on the Steam store pages of a few dozen games. When I go to one of them in the Steam client, there's the layout for the dev interview broadcast, but the message "YOUR WEB BROWSER DOES NOT SUPPORT THE MINIMUM SET OF FEATURES REQUIRED TO WATCH THIS BROADCAST":

image

Works fine in Firefox though: https://store.steampowered.com/app/992310/Backbone_Prologue/

Steps for reproducing this issue:

  1. Open Steam client
  2. Go to Backbone: Prologue store page (via search, via library, etc.)
Ccodingthat 2020-04-25 github

(If it makes any difference, the Steam client does view the broadcast on the main LudoNarraCon event page OK, although the chat was glitchy and even on very low res the video tended to cut out. But it loaded, at least.)

Llucifertdark 2020-04-25 github

The broadcast is running as intended on the newest Beta client released April23rd with Ubuntu 20.04 & the 440.64 Nvidia drivers.

Kkisak-valve maintainer 2020-04-25 github

Hello @codingthat, please go to Steam -> Settings -> Interface and check that Enable hardware video decoding, if supported is enabled. Also, please copy your system information from Steam (Steam -> Help -> System Information) and put it in a gist, then include a link to the gist in this issue report.

Possible duplicate of #6780.

Ccodingthat 2020-04-27 github

Hi @kisak-valve, thanks, I enabled that option and restarted. It worked! Thanks!

Sorry for the duplicate. I did search for the exact phrase of the error beforehand, but #6780 hadn't come up as a result, and I'm not sure why.

Requested gist: https://gist.github.com/codingthat/31103e29a69035533b5dd33015213b52

Kkisak-valve maintainer 2020-04-27 github

Glad to hear you got it working, let's track this issue on the older issue report.

Nothing extracted yet.