protonscr

Redout (not whitelisted) starting game through Proton could lose progress/save file message

steamclosed 3rd party gameSteam clientProton
ValveSoftware/steam-for-linux#7359 · opened 2020-09-11 by thingsiplay · updated 2024-04-04 · 3 comments · github
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Tthingsiplay 2020-09-11 github

Edit: Replaced the id with xxxxxx.

Compatibility Report

  • Name of the game with compatibility issues: Redout: Enhanced Edition
  • Steam AppID of the game: 517710

System Information

I confirm:

  • [x] that I haven't found an existing compatibility report for this game.
  • [x] that I have checked whether there are updates for my system available.

I did not launch the game. Description below.

Symptoms

Years ago I played a game in Windows 10 called "Redout", because it was not playable on Linux back then. Then a while back I tried it through Proton in Steam. Upon start it says there could be an issue with save file and if I continue, my progress could get lost (assuming its talking about the Cloud backup). I tried it again.

Message: http://i.imgur.com/b3ixiAW.png
Steam Cloud enabled: http://i.imgur.com/hFgu7Ih.png

The strange thing is, it works in Lutris with same account without this issue. When comparing the save files md5sum from both directories, I get the exact same checksum:

Steam

~/.steam/steamapps/common/Redout/redout/Saved/SaveGames$ md5sum *.sav
xxxxxx  RC_RedoutCareer_76561198085682053.sav

Lutris

~/.local/share/lutris/runners/winesteam/prefix64/drive_c/Program Files (x86)/Steam/steamapps/common/Redout/redout/Saved/SaveGames$ md5sum *.sav
xxxxxx  RC_RedoutCareer_76561198085682053.sav

What should I do? I don't want just click "Play", because it says I could lose the progress as it would overwrite the Cloud files. But i don't understand. Both files are exactly the same. BTW, this message appeared before installing Lutris as well, so its not the issue here. Game is installed fresh right now. I don't have such a problem with other games through Proton.

Reproduction

2020-09-11_1
2020-09-11

Kkisak-valve maintainer 2020-09-11 github

Hello @thingsiplay, Steam Cloud operations are handled by the Steam client, not Proton, so I've transferred this issue report to the steam-for-linux issue tracker.

Tthingsiplay 2020-09-11 github

@kisak-valve You are right, i did not think of it. Sorry and thank you for not just deleting the thread.

I believe this game could get a whitelisted state, if this little issue is done. It seems something very trivial, so I hope this can be resolved without much work from the developers.

Tthingsiplay 2020-12-14 github

I just want to report that whatever caused the problem, this issue is solved now.

Nothing extracted yet.