protonscr

Steam crashes when trying to run Big Picture

steamclosed Big Picturereviewed
ValveSoftware/steam-for-linux#749 · opened 2013-01-19 by ghost · updated 2014-09-24 · 3 comments · github
?ghost 2013-01-19 github

Steam crashes when trying to run Big Picture mode
I use 64bit ubuntu 12.10. I tried to run in big picture using a ps3 controller and steam crashed, now it crashes everytime I try to run the BIg Picture mode. I don't know for sure its due to the controller because it won't run either without it. This is happening after some update, because it used to work just fine. Here's the log

andres@BatiComputadora:~$ steam
Installing breakpad exception handler for appid(steam)/version(1358447263_client)
Looks like steam didn't shutdown cleanly, scheduling immediate update check
Installing breakpad exception handler for appid(steam)/version(1358447263_client)
Installing breakpad exception handler for appid(steam)/version(1358447263_client)
unlinked 0 orphaned pipes
removing stale semaphore last operated on by process 2453 with name 0eBlobRegistryMutex_725151FFF8766B51D09B47A0A96F60C6
removing stale semaphore last operated on by process 2453 with name 0eBlobRegistrySignal_725151FFF8766B51D09B47A0A96F60C6
removing stale semaphore last operated on by process 2453 with name 0emSteamEngineInstance
removing stale semaphore last operated on by process 2453 with name 0eSteamEngineLock
Installing breakpad exception handler for appid(steam)/version(1358447263_client)
Gtk-Message: Failed to load module "overlay-scrollbar"
Fontconfig warning: "/etc/fonts/conf.d/50-user.conf", line 9: reading configurations from ~/.fonts.conf is deprecated.

(steam:2681): Gtk-CRITICAL **: IA__gtk_settings_set_long_property: assertion `GTK_SETTINGS (settings)' failed

(steam:2681): Gtk-CRITICAL **: IA__gtk_settings_set_long_property: assertion `GTK_SETTINGS (settings)' failed

(steam:2681): Gtk-CRITICAL **: IA__gtk_settings_set_long_property: assertion `GTK_SETTINGS (settings)' failed

(steam:2681): Gtk-CRITICAL **: IA__gtk_settings_set_long_property: assertion `GTK_SETTINGS (settings)' failed

(steam:2681): Gtk-CRITICAL **: IA__gtk_settings_set_string_property: assertion `GTK_SETTINGS (settings)' failed

(steam:2681): Gtk-CRITICAL **: IA__gtk_icon_theme_get_for_screen: assertion `GDK_IS_SCREEN (screen)' failed

(steam:2681): Gtk-CRITICAL **: IA__gtk_icon_theme_get_for_screen: assertion `GDK_IS_SCREEN (screen)' failed

(steam:2681): Gtk-CRITICAL **: IA__gtk_icon_theme_prepend_search_path: assertion `GTK_IS_ICON_THEME (icon_theme)' failed

(steam:2681): Gtk-CRITICAL **: IA__gtk_icon_theme_get_for_screen: assertion `GDK_IS_SCREEN (screen)' failed

(steam:2681): Gtk-CRITICAL **: IA__gtk_icon_theme_prepend_search_path: assertion `GTK_IS_ICON_THEME (icon_theme)' failed

(steam:2681): Gtk-CRITICAL **: IA__gtk_icon_theme_get_for_screen: assertion `GDK_IS_SCREEN (screen)' failed

(steam:2681): Gtk-CRITICAL **: IA__gtk_icon_theme_prepend_search_path: assertion `GTK_IS_ICON_THEME (icon_theme)' failed

(steam:2681): Gtk-CRITICAL **: IA__gtk_settings_set_string_property: assertion `GTK_SETTINGS (settings)' failed

(steam:2681): Gtk-CRITICAL **: IA__gtk_settings_set_string_property: assertion `GTK_SETTINGS (settings)' failed

(steam:2681): Gtk-CRITICAL **: IA__gtk_settings_set_string_property: assertion `GTK_SETTINGS (settings)' failed
[0119/115324:WARNING:proxy_service.cc(646)] PAC support disabled because there is no system implementation
Installing breakpad exception handler for appid(steam)/version(1358447263_client)
Installing breakpad exception handler for appid(steam)/version(1358447263_client)
Installing breakpad exception handler for appid(steam)/version(1358447263_client)
Installing breakpad exception handler for appid(steam)/version(1358447263_client)
Installing breakpad exception handler for appid(steam)/version(1358447263_client)
GLError: 1282
Generating new string page texture 2: 48x256, total string texture memory is 49,15 KB
Generating new string page texture 3: 256x256, total string texture memory is 311,30 KB
Installing breakpad exception handler for appid(steam)/version(1358447263_client)
Installing breakpad exception handler for appid(steam)/version(1358447263_client)
Installing breakpad exception handler for appid(steam)/version(1358447263_client)
Installing breakpad exception handler for appid(steam)/version(1358447263_client)
Adding license for package 219
Adding license for package 516
Adding license for package 8538
Adding license for package 2620
Adding license for package 39
Adding license for package 1580
Adding license for package 13088
Adding license for package 12768
Adding license for package 4559
Adding license for package 7877
Adding license for package 11675
Adding license for package 2481
Adding license for package 17423
Adding license for package 16223
Adding license for package 16549
Adding license for package 17250
Adding license for package 79
Adding license for package 15638
Adding license for package 16360
Adding license for package 14938
Adding license for package 11793
Adding license for package 16020
Adding license for package 18629
Adding license for package 13602
Adding license for package 12361
Adding license for package 17347
Adding license for package 16342
Adding license for package 18773
Adding license for package 14633
Adding license for package 12517
Adding license for package 0
Adding license for package 19040
roaming config store loaded successfully - 4489 bytes.
migrating temporary roaming config store
ExecCommandLine: "/home/andres/.local/share/Steam/ubuntu12_32/steam"
Generating new string page texture 70: 1024x256, total string texture memory is 1,36 MB
Generating new string page texture 71: 128x256, total string texture memory is 1,49 MB
Generating new string page texture 72: 128x256, total string texture memory is 131,07 KB
Generating new string page texture 73: 64x256, total string texture memory is 1,56 MB
Generating new string page texture 74: 8x256, total string texture memory is 1,56 MB
Generating new string page texture 75: 32x256, total string texture memory is 1,60 MB
removing stale semaphore last operated on by process 2453 with name 0eBlobRegistryMutex_D983A3E2F963C719E49DF26C58C7B688
removing stale semaphore last operated on by process 2453 with name 0eBlobRegistrySignal_D983A3E2F963C719E49DF26C58C7B688
Generating new string page texture 79: 128x256, total string texture memory is 1,73 MB
Generating new string page texture 80: 512x256, total string texture memory is 2,25 MB
Generating new string page texture 81: 384x256, total string texture memory is 2,65 MB
Generating new string page texture 83: 128x256, total string texture memory is 2,78 MB
System startup time: 14,22 seconds
ExecCommandLine: "/home/andres/.steam/root/ubuntu12_32/steam steam://open/driverhelperready"
ExecSteamURL: "steam://open/driverhelperready"
Installing breakpad exception handler for appid(steam)/version(1358447263_client)
/home/andres/.local/share/Steam/steam.sh: línea 337:  2681 Violación de segmento  (`core' generado) $STEAM_DEBUGGER "$STEAMROOT/$PLATFORM/$STEAMEXE" "$@"

This is different from this because it doesn't open at all, in the video the other guy posted the big picture opened and said there's no internet connection I think, and then crashed. Here it just doesn't open and makes steam crash. If done several times, steam won't open at all until the pc is restarted

System Information

Processor Information:
    Vendor:  GenuineIntel
    Speed: 3067 Mhz
    4 logical processors
    3 physical processors
    HyperThreading:  Supported
    FCMOV:  Supported
    SSE2:  Supported
    SSE3:  Supported
    SSSE3:  Supported
    SSE4a:  Unsupported
    SSE41:  Supported
    SSE42:  Supported

Network Information:
    Network Speed:  

Operating System Version:
    Ubuntu 12.10 (64 bit)
    Kernel Name:  Linux
    Kernel Version:  3.7.0-7-generic
    X Server vendor:  The X.Org Foundation
    X Server release:  11301901

Video Card:
    Driver:  ATI Technologies Inc. ATI Radeon HD 5670

    Driver Version:  4.2.12002 Compatibility Profile Context 9.01.8
    Desktop Color Depth: 24 bits per pixel
    Monitor Refresh Rate: 60 Hz
    VendorID:  0x1002
    DeviceID:  0x68d8
    Number of Monitors:  1
    Number of Logical Video Cards:  1
    Primary Display Resolution:  1600 x 900
    Desktop Resolution: 1600 x 900
    Primary Display Size: 17,44" x 9,80"  (20,00" diag)
                                            44,3cm x 24,9cm  (50,8cm diag)
    Primary VRAM Not Detected

Sound card:
    Audio device: VIA VT1818S

Memory:
    RAM:  7975 Mb

Miscellaneous:
    UI Language:  English
    LANG:  es_VE.UTF-8
    Microphone:  Not set
    Total Hard Disk Space Available:  461113 Mb
    Largest Free Hard Disk Block:  268124 Mb

Installed software:

Recent Failure Reports:
    Sat Jan 19 16:23:13 2013 GMT: file ''/tmp/dumps/assert_20130119115302_1.dmp'', upload yes: ''CrashID=bp-eec57e93-2e86-4e68-819b-2f6ed2130119''

This happends after catalyst 13.1 drivers were installed. With the open source drivers ubuntu provides this doesn't happend

?ghost 2013-01-24 github

Steam crashed when trying to run big picture mode on fedora 18, using version steam-1.0.0.18-1.fc18.i686, API v012, package version 1358979709, compiled jan 23 10:51:10


System info:

OS: System Fedora 18 64 bits gnome3.6,

description: Notebook
product: HP Pavilion g6 Notebook PC (B3K67EA#ABE)
vendor: Hewlett-Packard
width: 64 bits

*-core
description: Motherboard
product: 183E
vendor: Hewlett-Packard
version: 56.32
serial: PCSCN012C1UL4H
slot: Type2 - Board Chassis Location

 *-cpu
      description: CPU
      product: Intel(R) Core(TM) i7-3612QM CPU @ 2.10GHz
      vendor: Intel Corp.
      physical id: 22
      bus info: cpu@0
      version: Intel(R) Core(TM) i7-3612QM CPU @ 2.10GHz
      serial: To Be Filled By O.E.M.
      slot: U3E1
      size: 1200MHz
      capacity: 4GHz
      width: 64 bits
      clock: 100MHz
      capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm ida arat epb xsaveopt pln pts dtherm tpr_shadow vnmi flexpriority ept vpid fsgsbase smep erms cpufreq
      configuration: cores=4 enabledcores=4 threads=8

       *-display
            description: VGA compatible controller
            product: Thames XT/GL [Radeon HD 7600M Series]
            vendor: Advanced Micro Devices [AMD] nee ATI
            physical id: 0
            bus info: pci@0000:01:00.0
            version: 00
            width: 64 bits
            clock: 33MHz
            capabilities: pm pciexpress msi vga_controller bus_master cap_list rom
            configuration: driver=radeon latency=0
            resources: irq:45 memory:40000000-4fffffff memory:62000000-6201ffff ioport:4000(size=256) memory:62020000-6203ffff

    *-display
         description: VGA compatible controller
         product: 3rd Gen Core processor Graphics Controller
         vendor: Intel Corporation
         physical id: 2
         bus info: pci@0000:00:02.0
         version: 09
         width: 64 bits
         clock: 33MHz
         capabilities: msi pm vga_controller bus_master cap_list rom
         configuration: driver=i915 latency=0
         resources: irq:44 memory:63000000-633fffff memory:50000000-5fffffff ioport:5000(size=64)

    *-multimedia
         description: Audio device
         product: 7 Series/C210 Series Chipset Family High Definition Audio Controller
         vendor: Intel Corporation
         physical id: 1b
         bus info: pci@0000:00:1b.0
         version: 04
         width: 64 bits
         clock: 33MHz
         capabilities: pm msi pciexpress bus_master cap_list
         configuration: driver=snd_hda_intel latency=0
         resources: irq:47 memory:63610000-63613fff

Output when running Steam on Big Screen Picture:

[flipefr@localhost ~]$ steam
Installing breakpad exception handler for appid(steam)/version(1358447263_client)
Looks like steam didn't shutdown cleanly, scheduling immediate update check
Installing breakpad exception handler for appid(steam)/version(1358447263_client)
Installing breakpad exception handler for appid(steam)/version(1358447263_client)
Installing breakpad exception handler for appid(steam)/version(1358447263_client)
Installing breakpad exception handler for appid(steam)/version(1358979709_client)
Installing breakpad exception handler for appid(steam)/version(1358979709_client)
unlinked 0 orphaned pipes
removing stale semaphore last operated on by process 8282 with name 0eBlobRegistryMutex_B90AD556813679218F41BB00D06F7B17
removing stale semaphore last operated on by process 8282 with name 0eBlobRegistrySignal_B90AD556813679218F41BB00D06F7B17
removing stale semaphore last operated on by process 8282 with name 0emSteamEngineInstance
removing stale semaphore last operated on by process 8282 with name 0eSteamEngineLock
Installing breakpad exception handler for appid(steam)/version(1358979709_client)

(steam:8721): Gtk-WARNING **: Imposible encontrar el motor de temas en la ruta al _modulo: «murrine»,
Gtk-Message: Failed to load module "pk-gtk-module"
Gtk-Message: Failed to load module "canberra-gtk-module"
[0124/000646:WARNING:proxy_service.cc(646)] PAC support disabled because there is no system implementation
Installing breakpad exception handler for appid(steam)/version(1358979709_client)
Installing breakpad exception handler for appid(steam)/version(1358979709_client)
Installing breakpad exception handler for appid(steam)/version(1358979709_client)
Installing breakpad exception handler for appid(steam)/version(1358979709_client)
Generating new string page texture 2: 48x256, total string texture memory is 49,15 KB
Generating new string page texture 3: 256x256, total string texture memory is 311,30 KB
Installing breakpad exception handler for appid(steam)/version(1358979709_client)
Installing breakpad exception handler for appid(steam)/version(1358979709_client)
Installing breakpad exception handler for appid(steam)/version(1358979709_client)
Adding license for package 0
Adding license for package 1295
Adding license for package 11860
roaming config store loaded successfully - 1543 bytes.
migrating temporary roaming config store
ExecCommandLine: "/home/flipefr/.local/share/Steam/ubuntu12_32/steam"
Generating new string page texture 71: 1024x256, total string texture memory is 1,36 MB
Generating new string page texture 72: 128x256, total string texture memory is 1,49 MB
Generating new string page texture 73: 256x256, total string texture memory is 262,14 KB
Generating new string page texture 74: 128x256, total string texture memory is 393,22 KB
Generating new string page texture 75: 64x256, total string texture memory is 1,56 MB
Generating new string page texture 76: 24x256, total string texture memory is 1,58 MB
removing stale semaphore last operated on by process 8282 with name 0eBlobRegistryMutex_4DE0B9AD3785DD4D3BA7124893130BFC
removing stale semaphore last operated on by process 8282 with name 0eBlobRegistrySignal_4DE0B9AD3785DD4D3BA7124893130BFC
System startup time: 9,16 seconds
ExecCommandLine: "/home/flipefr/.steam/root/ubuntu12_32/steam steam://open/driverhelperready"
ExecSteamURL: "steam://open/driverhelperready"
Uploading dump (in-process) [proxy '']
/tmp/dumps/crash_20130124000708_1.dmp
CAsyncIOManager: creating I/O worker thread
CAsyncIOManager: creating I/O worker thread
CAsyncIOManager: creating I/O worker thread
CAsyncIOManager: creating I/O worker thread
success = yes
response: CrashID=bp-c4114c38-87ad-462f-b28e-d88be2130123
/home/flipefr/.local/share/Steam/steam.sh: línea 341: 8721 Violación de segmento (`core' generado) $STEAM_DEBUGGER "$STEAMROOT/$PLATFORM/$STEAMEXE" "$@"


Thanks

?ghost 2013-01-31 github

Fixed using Jan 30's update

Ssnickers2k 2014-09-24 github

this problem still occurs on ubuntu 14.04