protonscr

Enabling Proton with Native Games Permanently Cripples Steam Support Menu Options

steamopen Steam clientWebProton
ValveSoftware/steam-for-linux#7745 · opened 2021-04-09 by ThisNekoGuy · updated 2021-04-09 · 0 comments · github
TThisNekoGuy 2021-04-09 github

Your system information

  • Steam client version (build number or date): March 23rd, 2021; at 20:11:07
  • Distribution: Arch Linux
  • Opted into Steam client beta?: No
  • Have you checked for system updates?: Yes

SteamClient

Please describe your issue in as much detail as possible:

Describe what you expected should happen and what did happen.

When I attempt to play a Linux native game in Proton, then revert back to the native version, going to the Steam support page doesn't provide the normal options asking for asking for support for that game. Permanently.

What I expected, is to be given all relevant support options for a product and not be permanently stuck to only these options when I absolutely need to contact support for atrocious issues with a game:

SteamClient

Steps for reproducing this issue:

  1. Have a native Linux game in your library
  2. Force it to use Proton as a compatibility tool
  3. Optionally run the game, however, it isn't even a requirement to reproduce this
  4. Optionally disable the chosen compatibility tool
  5. Click on the game's support button and be met with a limited number of support options

Nothing extracted yet.