protonscr

Steam won't update

steamopen Steam clientDistro Family: Ubuntu
ValveSoftware/steam-for-linux#7867 · opened 2021-06-17 by bahman5679 · updated 2021-06-17 · 2 comments · github
Bbahman5679 2021-06-17 github
  • Steam client version (build number or date): 1:1.0.0.61-2ubuntu3
  • Distribution (e.g. Ubuntu): Ubuntu 20.04 (KDE plasma)
  • Opted into Steam client beta?: No
  • Have you checked for system updates?: Yes

Please describe your issue in as much detail as possible:

I expect that steam lunches but I face with the following error message after steam attempts to update: Fatal Error: Steam needs to be online to update. Please confirm your network connection and try again

This is the log file:
[2021-06-17 19:17:11] Startup - updater built Apr 9 2019 22:48:20
[2021-06-17 19:17:11] Verifying installation...
[2021-06-17 19:17:11] Unable to read and verify install manifest /home/bahman/.steam/debian-installation/package/steam_client_ubuntu12.installed
[2021-06-17 19:17:11] Verification complete
[2021-06-17 19:17:11] Downloading Update...
[2021-06-17 19:17:11] Checking for available update...
[2021-06-17 19:17:11] Downloading manifest: client-download.steampowered.com/client/steam_client_ubuntu12
[2021-06-17 19:18:13] Download failed: http error 0 (client-download.steampowered.com/client/steam_client_ubuntu12)
[2021-06-17 19:18:13] Downloading manifest: media.steampowered.com/client/steam_client_ubuntu12
[2021-06-17 19:19:14] Download failed: http error 0 (media.steampowered.com/client/steam_client_ubuntu12)
[2021-06-17 19:19:14] failed to load manifest from buffer.
[2021-06-17 19:19:14] Failed to load manifest
[2021-06-17 19:19:14] Error: Download failed: http error 0
[2021-06-17 19:19:14] Error: Steam needs to be online to update. Please confirm your network connection and try again.
[2021-06-17 19:19:15] Shutdown

Kkisak-valve maintainer 2021-06-17 github

Hello @bahman5679, this reads like #7667. Can you test if installing and enabling nscd works around the issue? (from https://github.com/ValveSoftware/steam-for-linux/issues/7667#issuecomment-834005011)

Bbahman5679 2021-06-17 github

Hello @kisak-valve. Thank you for your attention. I tried the nscd solution, by installing and enabling it. Unfortunately, it didn't work for me. I also tried to install libnss-resolve:i386 and libnss-resolve which seems to be missing dependencies. But that didn't work either. I also tried to get the IP address of media.steampowered.com and add it to hosts file. Strangely I get the following message after pingging:
PING a1843.b.akamai.net (23.58.223.171) 56(84) bytes of data.
^C
--- a1843.b.akamai.net ping statistics ---
8 packets transmitted, 0 received, 100% packet loss, time 7160ms
I don't understand why ping pings a1843.b.akamai.net instead of media.steampowered.com.