protonscr

Steam hangs and crashes on download [Mac OSX Catalina]

steamclosed
ValveSoftware/steam-for-linux#7918 · opened 2021-07-11 by Number16BusShelter · updated 2021-07-11 · 1 comments · github
NNumber16BusShelter 2021-07-11 github

Your system information

  • Steam client version (build number or date): Jun 8 2021, 15:33
  • Distribution (e.g. Ubuntu): Mac OSX Catalina (10.15.7)
  • Opted into Steam client beta?: No
  • Have you checked for system updates?: Yes

Please describe your issue in as much detail as possible:

For several days I try to run Steam application for OSX. Unfortunately I've faced the problem that application freezes and crushes after a while. I've started to look for possible reasons. Everything I could find for similar issues was tried, but none lead to a success.

I found out that the issue was caused by attempt to download update for a game. So, after pausing download, the app stoped crashing. Also I noticed that it takes up CPU.

Steps for reproducing this issue:

  1. Start Steam application
  2. Start game updates
  3. Steam hangs and crashes

If you have any idea of solving this issue please let me know!

Kkisak-valve maintainer 2021-07-11 github

Hello @Number16BusShelter, issues with the Steam for Mac client are not tracked in this Linux (operating system) issue tracker. Please use Steam Support for support with Steam for Mac.

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