Steam is closed after awakening system from sleep

steamclosed reviewedSteam client

ValveSoftware/steam-for-linux#805 · opened 2013-01-24 by lucasyvas · updated 2015-02-14 · 11 comments · github

Llucasyvas 2013-01-24 github

For the build released on Jan. 23rd (and possibly earlier), Steam seems to be closed when awakening the system from sleep. Possibly crashes when going into sleep. A few people have noticed this issue, and I didn't see anything quite like it in a search.

Edit: When reproducing try hitting the 'X' to minimize steam to launcher before going to sleep. That might help it crash.

Terminal Output:

lucas@lucas-ubuntu:~$ steam
Installing breakpad exception handler for appid(steam)/version(1358979709_client)
Installing breakpad exception handler for appid(steam)/version(1358979709_client)
Installing breakpad exception handler for appid(steam)/version(1358979709_client)
unlinked 1 orphaned pipes
removing stale semaphore last operated on by process 8085 with name 0eBlobRegistryMutex_7BF8F22F50B01C72C500E4DA8CAECAD3
removing stale semaphore last operated on by process 8085 with name 0eBlobRegistrySignal_7BF8F22F50B01C72C500E4DA8CAECAD3
Installing breakpad exception handler for appid(steam)/version(1358979709_client)
[0123/225325:WARNING:proxy_service.cc(646)] PAC support disabled because there is no system implementation
Installing breakpad exception handler for appid(steam)/version(1358979709_client)
Installing breakpad exception handler for appid(steam)/version(1358979709_client)
Installing breakpad exception handler for appid(steam)/version(1358979709_client)
Installing breakpad exception handler for appid(steam)/version(1358979709_client)
Generating new string page texture 2: 48x256, total string texture memory is 49.15 KB
Generating new string page texture 3: 384x256, total string texture memory is 442.37 KB
Installing breakpad exception handler for appid(steam)/version(1358979709_client)
Installing breakpad exception handler for appid(steam)/version(1358979709_client)
Installing breakpad exception handler for appid(steam)/version(1358979709_client)
Adding license for package 0
Adding license for package 36
Adding license for package 79
Adding license for package 516
Adding license for package 541
Adding license for package 603
Adding license for package 1182
Adding license for package 1259
Adding license for package 2035
Adding license for package 2075
Adding license for package 2832
Adding license for package 3083
Adding license for package 4109
Adding license for package 4314
Adding license for package 4315
Adding license for package 7365
Adding license for package 7397
Adding license for package 11274
Adding license for package 11748
Adding license for package 12248
Adding license for package 12370
Adding license for package 12412
Adding license for package 13123
Adding license for package 13437
Adding license for package 13533
Adding license for package 15410
Adding license for package 16222
Adding license for package 17983
roaming config store loaded successfully - 4152 bytes.
migrating temporary roaming config store
ExecCommandLine: "/home/lucas/.local/share/Steam/ubuntu12_32/steam"
Installing breakpad exception handler for appid(steam)/version(1358979709_client)
Generating new string page texture 72: 1024x256, total string texture memory is 1.49 MB
Generating new string page texture 73: 128x256, total string texture memory is 1.62 MB
Generating new string page texture 74: 128x256, total string texture memory is 131.07 KB
Generating new string page texture 75: 256x256, total string texture memory is 1.88 MB
Generating new string page texture 76: 64x256, total string texture memory is 1.95 MB
Generating new string page texture 77: 32x256, total string texture memory is 1.98 MB
System startup time: 6.74 seconds
ExecCommandLine: "/home/lucas/.steam/root/ubuntu12_32/steam steam://open/driverhelperready"
ExecSteamURL: "steam://open/driverhelperready"
Generating new string page texture 91: 256x256, total string texture memory is 393.22 KB
/home/lucas/.local/share/Steam/steam.sh: line 341: 8254 Segmentation fault $STEAM_DEBUGGER "$STEAMROOT/$PLATFORM/$STEAMEXE" "$@"

System Info:

Processor Information:
Vendor: GenuineIntel
Speed: 3401 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported

Network Information:
Network Speed:

Operating System Version:
Ubuntu 12.04.1 LTS (64 bit)
Kernel Name: Linux
Kernel Version: 3.5.0-18-generic
X Server vendor: The X.Org Foundation
X Server release: 11203000

Video Card:
Driver: NVIDIA Corporation GeForce GTX 670/PCIe/SSE2

Driver Version:  4.3.0 NVIDIA 313.18
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 60 Hz
VendorID:  0x10de
DeviceID:  0x1189
Number of Monitors:  1
Number of Logical Video Cards:  1
Primary Display Resolution:  1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 20.08" x 11.30"  (23.03" diag)
                                        51.0cm x 28.7cm  (58.5cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 2048 MB
Supported MSAA Modes:  2x 4x 8x 16x

Sound card:
Audio device: Intel PantherPoint HDMI

Memory:
RAM: 7880 Mb

Miscellaneous:
UI Language: English
LANG: en_CA.UTF-8
Microphone: Not set
Total Hard Disk Space Available: 62518 Mb
Largest Free Hard Disk Block: 51365 Mb

Installed software:

Recent Failure Reports:
Thu Jan 24 02:16:10 2013 GMT: file ''/tmp/dumps/crash_20130123181610_1.dmp'', upload no: ''Couldn't resolve host name''

Jjohnv-valve maintainer 2013-01-24 github

is it possible you can get this dump file (/tmp/dumps/crash_20130123181610_1.dmp) and put it somewhere we can download it?

Jjohnv-valve maintainer 2013-01-24 github

maybe related to #472 and #474

Llucasyvas 2013-01-25 github

If it helps I can probably still attach the dump. I can crash it a few more times to see if I find out more. I haven't been able to do so because I've been at work all day.

If it helps track it down, I'll gladly upload the dump later and if I find out anything new I'll post it.

Llucasyvas 2013-01-25 github

The tmp folder had been cleared, so I reproduced the same way and the new dump can be found here:

https://docs.google.com/file/d/0B6SJ2BDiX2W-c1VXbXJwVFZnNWs/edit

Should be downloadable by anyone with that link without sign in. Even if the issue is related to the other two, maybe it'll help. It is still present in today's build.

Jjohnv-valve maintainer 2013-01-25 github

@vasametropolis, thanks the dump file is super helpful! Looking at this now. Do you have a game controller plugged in? If so, try without the game controller attached and see if it still repros.

Llucasyvas 2013-01-26 github

I did not have my controller in at the time, so unfortunately I cannot try that. If you think of anything else that might help narrow it down, I'll try it when I can.

Jjohnv-valve maintainer 2013-01-26 github

That's weird, it is crashing in SDL trying to add a game controller due to a hot-plug event. Spent quite some time today trying to repro this with different hardware combinations and no luck. If you can get some more detailed repro steps or upload some more crashdumps maybe we can find a clue there.

Jjohndrinkwater 2013-01-26 github

@vasametropolis do you have a Microsoft SideWinder mouse? if not, would you list your mouse/kb make & model.

Llucasyvas 2013-01-26 github

I have a SideWinder X4 keyboard and Logitech G9x mouse... although I may have figured it out. I should have looked more closely because something was dangling down the back side of my computer! It was a wireless 360 controller receiver.

When I unplugged this and tried to reproduce, I did not get the crash. I got it from a friend who had an extra one, so I do not know if it's third party or official. It does, however, work flawlessly with the official Windows drivers on my other partition.

I uploaded a .txt output from running "lsusb -v" to get a more detailed look at all the USB devices. It can be found at the link below.

https://docs.google.com/file/d/0B6SJ2BDiX2W-cmZaNE5HTndnQVk/edit

Edit: I should also say that after trying it more, my official wireless 360 controller seems to work flawlessly in BPM with this wireless receiver and the default linux driver for it.

And to recap, I am able to reproduce this consistently by:

Having the wireless receiver plugged into USB.
"Closing" Steam to minimize to the unity launcher.
Sleeping the computer.

Just repro'd it in the Jan. 25th build.

Jjohnv-valve maintainer 2013-01-28 github

Great, I was finally able to repro this! Fix should be in the next release. Thanks a ton for the crash dump and detailed information.

Llucasyvas 2013-01-28 github

No problem! It turned out you were right from the get go, and seeing how controllers are going to be a big part of BPM, I'm glad this helped!

Nothing extracted yet.