protonscr

USB stops working

steamclosed Distro Family: Arch
ValveSoftware/steam-for-linux#8322 · opened 2021-12-27 by tostc · updated 2022-01-11 · 4 comments · github
Ttostc 2021-12-27 github

Your system information

ASRock 970A-G/3.1
AMD FX(tm)-6300 Six-Core Processor
NVIDIA Corporation NVIDIA GeForce GTX 750 Ti/PCIe/SSE2 (Proprietary driver)
16 GB Ram

  • Steam client version (build number or date): 16. Dec. 2021
  • Distribution (e.g. Ubuntu): Manjaro Linux 64 Bit (Kernel: 5.14.21-2-MANJARO)
  • Opted into Steam client beta?: No
  • Have you checked for system updates?: Yes

Please describe your issue in as much detail as possible:

When Steam is only running in the background, my entire system sound usually cracks. This occurs on both Steam and non-Steam games. All my USB devices stop working for a second. So when I write something, some letters do not appear on the screen, and sometimes my mouse clicks are not recognized either. As soon as I close steam completely, the problems are gone. Sometimes my entire USB driver crashes so I have to restart my computer to get it working again.

Steps for reproducing this issue:

  1. Start steam
  2. Go to your browser and type something or just listen to your music or play any game
  3. Alternative hover over cards in the steam shop or your library and listen music the sound will crackling
Kkisak-valve maintainer 2021-12-27 github

Hello @tostc, this reads like a kernel issue that should be reported to the maintainer(s) of the USB subsystem of the Linux kernel. The fact that Steam agitates an underlying kernel or hardware issue is coincidental.

Ttostc 2021-12-27 github

Thanks for the answer. I will report the problem to the kernel USB subsystem maintainers.

Ttostc 2021-12-29 github

I reported the problem to the kernel team and, with the help of the USB maintainer, found out that the proprietary nvidia driver was causing the problem. I think this is not a Steam issue so I will close this issue and contact nvidia about this issue.

Ttostc 2022-01-11 github

Hey it's me again This is just a quick update I'd like to share so that other users with the same problem can fix it in the future too. I disabled some options in the Steam settings and now my problems are gone.

  1. Under "Interface" I turned off "GPU accelerated rendering in web views"
  2. I have activated the option "Low Performance Mode" under "Library"
    Now the audio crackling and usb issues are gone.

Nothing extracted yet.