protonscr

The Web UI is no longer displaying

steamclosed Distro Family: GentooWeb Component
ValveSoftware/steam-for-linux#8380 · opened 2022-02-03 by Nuitari · updated 2022-02-03 · 5 comments · github
NNuitari 2022-02-03 github

Your system information

  • Steam client version (build number or date): Feb 3 2022 at 00:45:52
  • Distribution (e.g. Ubuntu): Gentoo
  • Opted into Steam client beta?: [Yes/No] Yes
  • Have you checked for system updates?: [Yes/No] Yes

Please describe your issue in as much detail as possible:

After the update to the above build, the whole section between the top menu (Store/library/community etc) and the bottom part (downloads manage / add a game) is not displaying.

The console keeps showing this message:
steamwebhelper.sh[30985]: Runtime for steamwebhelper: defaulting to /home/user/Steam/ubuntu12_64/steam-runtime-heavy

Steps for reproducing this issue:

  1. Update to build above
  2. Start steam
NNuitari 2022-02-03 github

This issue is not present in build Jan 16 2022 at 17:34:49

Kkisak-valve maintainer 2022-02-03 github

Hello @Nuitari, please copy your system information from Steam (Steam -> Help -> System Information) and put it in a gist, then include a link to the gist in this issue report. Also, does ~/.local/share/Steam/logs/steamwebhelper.log have any hints?

NNuitari 2022-02-03 github

System information from the non-beta build: https://gist.github.com/Nuitari/d78b6436297258032f826dc23c992d29
System information from the beta build: https://gist.github.com/Nuitari/c4bf328266a313908007f7039c3eb66a
The only significant differences I see between both system information is that the beta added libSDL2, and maybe wayland (which I don't have).

steamwebhelper.log and libcef.so information from both public and beta builds: https://gist.github.com/Nuitari/e2ed2d032a1f05eeb92c194612bfc1f9

dmesg shows the following:
[2027754.918247] Chrome_IOThread[18085]: segfault at 39 ip 00007f4b1b522d04 sp 00007f4b13f6d370 error 6 in libcef.so[7f4b1b4ad000+6fc6000]
[2027754.918256] Code: 43 52 59 50 54 4f 47 41 4d 53 20 62 79 20 3c 61 70 70 72 6f 40 6f 70 65 6e 73 73 6c 2e 6f 72 67 3e 00 cc cc cc cc 55 48 89 e5 04 25 39 00 00 00 21 5d c3 cc cc 55 48 89 e5 53 50 48 89 fb 48
[2027756.510127] traps: Chrome_IOThread[5239] trap invalid opcode ip:7f3cd4623fe4 sp:7f3cca9987e0 error:0 in libcef.so[7f3cd1ed9000+6fc6000]
[2027766.664769] traps: Chrome_IOThread[5416] trap invalid opcode ip:7ff540ca2fe4 sp:7ff5370177e0 error:0 in libcef.so[7ff53e558000+6fc6000]
[2027776.928787] traps: Chrome_IOThread[5578] trap invalid opcode ip:7f109a3a9fe4 sp:7f109071e7e0 error:0 in libcef.so[7f1097c5f000+6fc6000]
[2027787.048392] traps: Chrome_IOThread[5755] trap invalid opcode ip:7faeccd5bfe4 sp:7faec30d07e0 error:0 in libcef.so[7faeca611000+6fc6000]
[2027797.125929] traps: Chrome_IOThread[5928] trap invalid opcode ip:7f65e1f8efe4 sp:7f65d83037e0 error:0 in libcef.so[7f65df844000+6fc6000]
[2027807.403773] traps: Chrome_IOThread[6088] trap invalid opcode ip:7f061cd2ffe4 sp:7f06130a47e0 error:0 in libcef.so[7f061a5e5000+6fc6000]
[2027817.678332] traps: Chrome_IOThread[6285] trap invalid opcode ip:7fbd89483fe4 sp:7fbd7f7f87e0 error:0 in libcef.so[7fbd86d39000+6fc6000]
[2027827.764611] traps: Chrome_IOThread[6466] trap invalid opcode ip:7f07fb1a6fe4 sp:7f07f151b7e0 error:0 in libcef.so[7f07f8a5c000+6fc6000]
[2027838.322201] traps: Chrome_IOThread[6629] trap invalid opcode ip:7f71b6e44fe4 sp:7f71ad1b97e0 error:0 in libcef.so[7f71b46fa000+6fc6000]
[2027848.027776] traps: Chrome_IOThread[6795] trap invalid opcode ip:7f74000d4fe4 sp:7f73f64497e0 error:0 in libcef.so[7f73fd98a000+6fc6000]

There seems to be a cluster of errors around
[0203/094735.553037:ERROR:vaapi_wrapper.cc(937)] vaQuerySurfaceAttributes failed, VA error: invalid parameter
[0203/094735.553096:ERROR:vaapi_wrapper.cc(826)] FillProfileInfo_Locked failed for va_profile VAProfileMPEG2Simple and entrypoint 1

The codec does change, but it seems to be the most significant difference.

mplayer does work using vdpau.

Llunananananananana 2022-02-03 github

I'm experiencing the same issue. I'm also unable to join invites from other players in Sea of Thieves (even though it also shows invites in-game). Switching to the non-beta branch fixes both issues

Kkisak-valve maintainer 2022-02-03 github

Thanks for the additional information @Nuitari, the invalid opcode is a strong hint that this issue the same as #8373. Closing as a duplicate.

Nothing extracted yet.