protonscr

White screen browser until window is resized

steamopen Web Component
ValveSoftware/steam-for-linux#9014 · opened 2022-12-18 by ToRRent1812 · updated 2023-05-21 · 21 comments · github
TToRRent1812 2022-12-18 github

Your system information

  • Steam client version (build number or date): Dec 15 2022
  • Distribution (e.g. Ubuntu): Nobara x11 session (Based of Fedora 36)
  • Opted into Steam client beta?: [Yes/No] No
  • Have you checked for system updates?: [Yes/No] Yes

Please describe your issue in as much detail as possible:

Steam client on linux has problems with displaying browser windows. On first opening, it's white screen. The only workaround is to resize steam window to fix the issue. It's not nobara specific issue since I've had the exact same issue last year on ZorinOS 16 and Mint.
Screenshot

Steps for reproducing this issue:

  1. Launch steam
  2. Click store or activity to open in-app browser
  3. resize steam window to fix white screen rendering.
Kkisak-valve maintainer 2022-12-18 github

Hello @ToRRent1812, please copy your system information from Steam (Steam -> Help -> System Information) and put it in a gist, then include a link to the gist in this issue report. Also, please check if ~/.local/share/Steam/logs/steamwebhelper.log has any hints.

TToRRent1812 2022-12-18 github
Jjodaco 2022-12-19 github

I have the same issue on Arch
System Info
webhelper.log

HHadetTheUndying 2023-01-07 github

Same problem here on Void Linux

System Info
webhelper.log

Vvitacell 2023-01-11 github

Same here, this happens always. Resize fixes the blank content.

Sscatterfish 2023-01-22 github

I have this issue and found that enabling Settings -> Interface -> Enable GPU accelerated rendering in web views seems to fix it. However, I originally disabled this setting due to a severe memory leak causing my system to OOM while in game, so I'm hesitant to consider it a solution.

Jjazztickets 2023-02-01 github

Today's stable Steam Client update seems to have fixed this for the two machines I was having the issue with.

Sscatterfish 2023-02-02 github

Unfortunately it seems like the update did not fix it on my machine. White flickering and blank regions until I move the window are still there just like before. Enabling GPU acceleration for web views also still fixes it like before, but I'm still hesitant to accept that as a solution.

Vvitacell 2023-02-02 github

Unfortunately it seems like the update did not fix it on my machine. White flickering and blank regions until I move the window are still there just like before. Enabling GPU acceleration for web views also still fixes it like before, but I'm still hesitant to accept that as a solution.

I updated, and still the problem is here, I still need to resize Steam window for see the content.

Ttearoww 2023-02-24 github

This started happening after one of this month's updates for me on Manjaro, too. I am on the Beta Client and the bug does not appear for me on the non-beta client.

System Information
webhelper.log

Oolehj 2023-03-02 github

You probably have enough info from the others here, but I have the same issue.

Tried GPU accel on and off, deleted all the cache etc. I'm on the beta too.

Jjanschiefer 2023-04-07 github

Still present.

Nnightsky30 2023-04-07 github

Yes, still present here as well. I've been switching between Library and revisiting the page as a workaround. Did not realize resizing works.

DDariusWolfe 2023-04-08 github

Came to see if there was a solution. I'm still getting this exact issue on Linux Mint 20.3 with Cinnamon 64-bit.

Occasionally, it will NOT go away when you resize, but a restart usually fixes it. Irritating as hell, but not unusable.

Lliterallylara 2023-04-08 github

Same issue on MacOS 13.2

Ssneedsmead 2023-04-10 github

same issue win 8.1
white screen is still loading links and I can click them. typing in random addresses and loading them seems to temporarily fix

XXDM-Inc 2023-04-19 github

been happening to me for a while on endeavor OS

Sspydercs 2023-04-19 github

I have this issue on POP!OS. It doesn't matter if "Settings -> Interface -> Enable GPU accelerated rendering in web views" is enabled or not.

LLiamDawe 2023-04-20 github

This happens with the pop-up Steam Overlay browser window too. Noticed for the Microsoft Account login for Minecraft Legends. Resizing the window in the overlay works to make it render correctly.

TToRRent1812 2023-04-29 github

Hi, I've downloaded steam beta client, and so far it runs pretty well. It no longer shows white screen...however I still need to resize window to get web interactions otherwise nothing is clickable or scrollable.

Ddarealshinji 2023-05-21 github

Enabling GPU accelerated rendering seems to have fixed it for me.

System Information
webhelper.log

Nothing extracted yet.