protonscr

Hardware survey seems to error out

steamclosed Steam clientDistro Family: Arch
ValveSoftware/steam-for-linux#9073 · opened 2023-01-06 by neonmoe · updated 2023-03-03 · 7 comments · github
Nneonmoe 2023-01-06 github

Your system information

  • Steam client version (build number or date): Jan 5 2023, at 19:23:52
  • Distribution (e.g. Ubuntu): Arch Linux
  • Opted into Steam client beta?: [Yes/No] Yes
  • Have you checked for system updates?: [Yes/No] Yes

Please describe your issue in as much detail as possible:

I didn't expect anything to happen, but presumably something triggered the Steam client to show me the hardware survey window, as this suddenly appeared while I just had the Library view open.

Screenshot with two errors, cannot read property 'HardwareSurvey' of null and SteamClient.User.RegisterForHardwareSurvey is not a function.

Steps for reproducing this issue:

  1. Open the Steam client.
  2. Open the Library window.
  3. Wait for a bit.

I probably have some flag set on my client now to do the hardware survey, since this keeps happening over restarts.

Nnlborlcl 2023-01-07 github

20230107_033101
Similar, but a lengthier output. Manjaro, up to date. Kernel 6.1.1-1. Kde plasma 5.26.4. In steam client beta jan 5th.

Nnlborlcl 2023-01-07 github

oh, on Wayland.

TTourfaint 2023-01-07 github

I have the same issue

Steam client version (build number or date): Jan 5 2023, at 19:23:52
Distribution (e.g. Ubuntu): Ubuntu
Opted into Steam client beta?: [Yes/No] Yes
Have you checked for system updates?: [Yes/No] Yes

Exact same error message as the OP.

?ghost 2023-01-08 github

Your system information

  • Steam client version (build number or date): 2023-Jan-05 19:23:52
  • Distribution: Gentoo Linux
  • Opted into Steam client beta?: [Yes/No] Yes
  • Have you checked for system updates?: [Yes/No] Yes

desktop 2023-01-08 07:30:36+01:00

FFussmatte 2023-01-15 github

Steam client version: built Jan 13 2022 at 00:55:04
Distro: Pop!_OS 22.04 LTS, 64-bit
Opted into Steam client beta: Yes
Checked for client updates: Yes

I seem to have a similar issue here, although the error is a bit different, and shorter. The app asks me about the survey, and every time I click "Yes" the below error appears. Whether or not I click yes or no, the same survey pop up appears very shortly after closing the pop-up. Restarting the app only prolonged its reappearance, and I can't get rid of it for good.

image

Nnlborlcl 2023-02-02 github

I got a regular-looking survey in the last few hours. Hurrah.

Kkisak-valve maintainer 2023-03-03 github

Closing per the last comment.

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