protonscr

Friends list (browser) is just black.

steamclosed Steam clientWeb Component
ValveSoftware/steam-for-linux#9154 · opened 2023-02-01 by mathew2214 · updated 2023-02-02 · 11 comments · github
Mmathew2214 2023-02-01 github

Your system information

  • Steam client version (build number or date): steam client beta jan 31 2023
  • Distribution (e.g. Ubuntu): Debian 12
  • Opted into Steam client beta?: [Yes/No] yes
  • Have you checked for system updates?: yes

i cannot access the friends tab (browser). its just a black box. worked yesterday, not today.

Steps for reproducing this issue:

  1. open friends tab
  2. see its just a black box
  3. try to use no-browser as workaround
  4. Valve no longer allows no-browser
  5. become very upset.

furthermore, trying to close the black friends screen just crashes LXDE with the error
lxpanel[12379]: segfault at 0 ip 00007f4b5c6af72d sp 00007ffebcd75b68 error 4 in libc.so.6[7f4b5c57d000+155000] [ 526.367728] Code: c0 48 39 c6 0f 42 c6 c5 f8 77 c3 66 90 c5 f9 6e fe 89 f8 c4 e2 7d 78 ff c5 f9 ef c0 c1 e0 14 3d 00 00 00 fe 0f 87 39 02 00 00 <c5> fe 6f 0f c5 fd 74 f1 c5 fd d7 ce 85 c9 0f 84 8f 00 00 00 c5 c5

Kkisak-valve maintainer 2023-02-01 github

Hello @mathew2214, please copy your system information from Steam (Steam -> Help -> System Information) and put it in a gist, then include a link to the gist in this issue report. Also, can you check if there's any interesting hints in the cef_log.txt, steamwebhelper.log, or webhelper.txt log files found in ~/.steam/root/logs/?

As a side note, no OpenGL application should be capable of crashing your desktop environment. That crash should also be mentioned to your distro's package maintainer(s) for LXDE or the LXDE dev(s).

Mmathew2214 2023-02-01 github

here's the requested log files and system info as a multi-file gist.
https://gist.github.com/mathew2214/ca4fd7513e9c40eac6f45e5b68d26b3a

Ddaveknippers 2023-02-01 github

yep. that's a black screen.

Ppizzadude 2023-02-01 github

I have the same issue.

Fedora 37 KDE
Steam flatpak
Intel iGPU

Kkisak-valve maintainer 2023-02-01 github

Thanks, I was able to reproduce the issue here was well, but I didn't find anything useful to troubleshoot this further.

Upon starting the Steam client, the Friend's list window does open along with the main window, shows the loading animation, then despawns. When telling it to show the Friend's list after that from the dropdown menu, then we see a solid black window.

We'll need a Steam dev to look into this further.

MMetal-spoon 2023-02-01 github

Can confirm the same issue on fedora 37 KDE wayland.
Also on steam beta, native, not flatpak.

Mmathew2214 2023-02-01 github

any chance we could just re-enable no-browser support until a proper fix arrives?

IInventorXtreme 2023-02-01 github

I am also having the same issue on normal steam on both bspwm and plasma. I am on stable steam. I am on arch on both machines.

Kkisak-valve maintainer 2023-02-01 github

This issue appears to have been resolved. Please retest.

MMetal-spoon 2023-02-01 github

This issue appears to have been resolved. Please retest.

Seems fixed on my end, thanks for the quick fix!

Mmathew2214 2023-02-01 github

the friends windows being just black is now fixed.
i am still getting the issues when trying to right-click Steam in the taskbar of LXDE though.
no other application is giving LXDE these issues, although now i know for a fact this is not related to the black windows. probably needs to be its own ticket.

Nothing extracted yet.