Steam segfaults on Intel hardware

steamclosed Distro Family: Arch

ValveSoftware/steam-for-linux#9230 · opened 2023-02-21 by david-morris · updated 2023-03-01 · 7 comments · github

Ddavid-morris 2023-02-21 github

Your system information

Steam client version (build number or date): 1.0.0.75-1
Distribution (e.g. Ubuntu): Arch rolling 64 bit
Opted into Steam client beta?: [Yes/No] I have in the past, but I'm not logged in, and I've reinstalled steam since; maybe never on this machine.
Have you checked for system updates?: [Yes/No] yes

Please describe your issue in as much detail as possible:

Instead of starting Steam and showing a login screen, steam crashes when it tries to render anything beyond the update-on-start dialog.
here's the output.

Glxgears runs fine.

This has similar output to #7395 . I have Jasper Lake hardware, mesa and vulkan-intel with 32bit installed:

[dmorris@tinkerbell:~]$ pacman -Q | grep vulkan                                                                                                                                                      (02-21 23:54)
lib32-vulkan-icd-loader 1.3.240-1
lib32-vulkan-intel 22.3.4-1
lib32-vulkan-mesa-layers 22.3.4-1
vulkan-headers 1:1.3.240-1
vulkan-icd-loader 1.3.240-1
vulkan-intel 22.3.4-1
vulkan-mesa-layers 22.3.4-1
vulkan-tools 1.3.240-1
[dmorris@tinkerbell:~]$ pacman -Q | grep mesa                                                                                                                                                        (02-21 23:54)
lib32-mesa 22.3.4-1
lib32-vulkan-mesa-layers 22.3.4-1
mesa 22.3.4-1
mesa-utils 8.5.0-2
vulkan-mesa-layers 22.3.4-1
[dmorris@tinkerbell:~]$                                                                                                                                                                              (02-21 23:54)

Kkisak-valve maintainer 2023-02-21 github

Hello @david-morris, can you check if any 32 bit OpenGL application like glxinfo32 from lib32-mesa-utils works?

Ddavid-morris 2023-02-22 github

Hi @kisak-valve , thanks for that tip.

here's the output from glxinfo32. I didn't know of any multilib test packages, so thanks.

Unfortunately, that output looks fine to me, and glxgears32 runs fine (or at least it says it does; I'm in the next room on a screen session, setting $DISPLAY).

Kkisak-valve maintainer 2023-02-22 github

Thanks for checking. I think the glxinfo output is hinting that you're seeing #4399.

Ddavid-morris 2023-02-23 github

@kisak-valve great catch, I think that might be useful later.

But I don't think that's the whole problem. Or if it is, I need help making a workaround.

When I reduce my bit depth explicitly with xrandr --output HDMI-2 --set "max bpc" 8, my screen flashes black and returns, and xrandr --verbose shows that I've successfully lowered the max bit depth on my active display. But steam fails with superficially similar output.

Kkisak-valve maintainer 2023-02-23 github

I'm not particularly familiar with adjusting display depth, but I suspect that the lower sections of glxinfo are also showing similar as what you shared previously.

I'm guessing that you'd want to adjust X's general config by adding a config file in /etc/X11/xorg.conf.d/ with something like

Section "Screen"
  Identifier "Screen Name"
  DefaultDepth 24
EndSection

and restarting your X session and compare what glxinfo gives you compared to before.

Ddavid-morris 2023-02-23 github

@kisak-valve hmm. I tried this and it didn't result in changes to glxinfo output, and steam still crashes. I also tried the identifier "HDMI-2" and a DefaultDepth of 8. I'll look further into the xorg documentation over the weekend.

Ddavid-morris 2023-03-01 github

Ok, I've found and commented out my HDR bit depth xorg config, and then I can start steam. That means that this is in fact a duplicate of #4399 .

Nothing extracted yet.