protonscr

Puddle has no Intel HD graphics support, despite system requirements indicating otherwise

steamclosed reviewed3rd party game
ValveSoftware/steam-for-linux#929 · opened 2013-01-26 by TheFrozenFire · updated 2019-07-18 · 1 comments · github
TTheFrozenFire 2013-01-26 github

Quoting my support ticket: 4375-IOPC-1953

I purchased the game "Puddle" today, after reading the Linux system requirements, finding that they support Intel HD graphics chipsets.

After launching the game and finding it completely unplayable due to corrupted graphics (and not being able to close the game without switching TTYs and killing the process), I sought out support on the discussion forum for the game.

According to the developer themselves, in http://steamcommunity.com/app/222140/discussions/1/846943082476936114/ , the game is completely and totally unsupported on Intel HD graphics.

I recognize that Steam for Linux, and its games, are still very new. But this is a case of outright misleading information on compatibility.

I'm not seeking a refund. I will keep the game until it supports Intel graphics. But, I would like for the developer to be required to remove Intel graphics support from their game's store page, and possibly add a non-compatibility warning until this issue is resolved.

Ggdrewb-valve maintainer 2013-01-28 github

Thanks for letting us know. We're following up with the developer to get this sorted out.

Nothing extracted yet.