protonscr

Steam won't run on (K)Ubuntu 23.04

steamclosed Distro Family: UbuntuWeb Component
ValveSoftware/steam-for-linux#9357 · opened 2023-04-21 by RevengeRip · updated 2023-04-21 · 4 comments · github
RRevengeRip 2023-04-21 github

Your system information

  • Steam client version (build number or date): should be latest
  • Distribution (e.g. Ubuntu): Kubuntu 23.04
  • Opted into Steam client beta?: No
  • Have you checked for system updates?: Yes

Please describe your issue in as much detail as possible:

When I upgraded my Ubuntu and tried to launch Steam it could not connect to network and I saw blank screen instead of store or library. Not that I completely reinstalled Steam I can't login because I see blank windows instead of login window. Here's screenshot of login screen and console log.
изображение
https://gist.github.com/OlegAckbar/81ec047fc49886afe62aaed4668ce30a

Steps for reproducing this issue:

  1. Upgrade Ubuntu from 22.10 to 23.04
  2. Launch Steam
Kkisak-valve maintainer 2023-04-21 github

Hello @OlegAckbar, can you test if completely closing Steam, then running steam -no-cef-sandbox from a terminal has an effect? (from https://github.com/ValveSoftware/steam-for-linux/issues/9321#issuecomment-1514639457)

Ssmcv 2023-04-21 github

If that doesn't work, please look in ~/.steam/root/logs for cef_log.txt, steamwebhelper.log or webhelper.txt and provide whichever ones exist as an attachment or Gist. (They might not all exist, that's OK.)

RRevengeRip 2023-04-21 github

Hello @OlegAckbar, can you test if completely closing Steam, then running steam -no-cef-sandbox from a terminal has an effect? (from [#9321 (comment)](https://github.com/ValveSoftware/steam-for-linux/issues/9321#issuecomment-1514639457))

I've tried, result is the same.

If that doesn't work, please look in ~/.steam/root/logs for cef_log.txt, steamwebhelper.log or webhelper.txt and provide whichever ones exist as an attachment or Gist. (They might not all exist, that's OK.)

I had only one of mentioned files in my logs folder
steamwebhelper.log

Kkisak-valve maintainer 2023-04-21 github

Thanks @OlegAckbar, /usr/bin/zenity: symbol lookup error: /lib/x86_64-linux-gnu/libsoup-3.0.so.0: undefined symbol: nghttp2_option_set_no_rfc9113_leading_and_trailing_ws_validation is the key detail and that issue is being tracked at #9356. Closing in favor of the older issue report.