protonscr

Can't restore game backup in latest Steam client on Ubuntu

steamclosed
ValveSoftware/steam-for-linux#9710 · opened 2023-06-23 by mincopy · updated 2023-06-23 · 1 comments · github
Mmincopy 2023-06-23 github

Your system information

  • Steam client version (build number or date): 1687386907

  • Distribution (e.g. Ubuntu): Ubuntu (Xubuntu variant)

  • Opted into Steam client beta?: [Yes/No] No

  • Have you checked for system updates?: [Yes/No] Yes

  • Steam Logs: [generate by running this command in a terminal tar -zcvf ~/Desktop/steam-logs.tar.gz ~/.steam/steam/logs]
    /home/kevinm/.steam/steam/logs/
    /home/kevinm/.steam/steam/logs/bootstrap_log.txt
    /home/kevinm/.steam/steam/logs/transport_steamui.txt
    /home/kevinm/.steam/steam/logs/cloud_log.previous.txt
    /home/kevinm/.steam/steam/logs/client_networkmanager.previous.txt
    /home/kevinm/.steam/steam/logs/backup_log.txt
    /home/kevinm/.steam/steam/logs/controller_ui.previous.txt
    /home/kevinm/.steam/steam/logs/workshop_log.txt
    /home/kevinm/.steam/steam/logs/configstore_log.txt
    /home/kevinm/.steam/steam/logs/transport_client.txt
    /home/kevinm/.steam/steam/logs/text_filter_log.txt
    /home/kevinm/.steam/steam/logs/steamui_update.txt
    /home/kevinm/.steam/steam/logs/steamui_system.previous.txt
    /home/kevinm/.steam/steam/logs/compat_log.previous.txt
    /home/kevinm/.steam/steam/logs/configstore_log.previous.txt
    /home/kevinm/.steam/steam/logs/systemperfmanager.txt
    /home/kevinm/.steam/steam/logs/controller_ui.txt
    /home/kevinm/.steam/steam/logs/cef_log.previous.txt
    /home/kevinm/.steam/steam/logs/parental_log.previous.txt
    /home/kevinm/.steam/steam/logs/steamui_system.txt
    /home/kevinm/.steam/steam/logs/shader_log.previous.txt
    /home/kevinm/.steam/steam/logs/systemmanager.previous.txt
    /home/kevinm/.steam/steam/logs/parental_log.txt
    /home/kevinm/.steam/steam/logs/controller.txt
    /home/kevinm/.steam/steam/logs/connection_log_27015.txt
    /home/kevinm/.steam/steam/logs/shader_log.txt
    /home/kevinm/.steam/steam/logs/systemaudiomanager.txt
    /home/kevinm/.steam/steam/logs/client_networkmanager.txt
    /home/kevinm/.steam/steam/logs/webhelper.previous.txt
    /home/kevinm/.steam/steam/logs/backup_log.previous.txt
    /home/kevinm/.steam/steam/logs/librarysharing_log.txt
    /home/kevinm/.steam/steam/logs/inventory_service_log.txt
    /home/kevinm/.steam/steam/logs/connection_log_7777.txt
    /home/kevinm/.steam/steam/logs/systemdisplaymanager.txt
    /home/kevinm/.steam/steam/logs/content_log.txt
    /home/kevinm/.steam/steam/logs/sitelicense_log.txt
    /home/kevinm/.steam/steam/logs/steamwebhelper.log
    /home/kevinm/.steam/steam/logs/workshop_log.previous.txt
    /home/kevinm/.steam/steam/logs/systemdockmanager.txt
    /home/kevinm/.steam/steam/logs/connection_log.previous.txt
    /home/kevinm/.steam/steam/logs/appinfo_log.previous.txt
    /home/kevinm/.steam/steam/logs/steamui_html.txt
    /home/kevinm/.steam/steam/logs/stats_log.previous.txt
    /home/kevinm/.steam/steam/logs/compat_log.txt
    /home/kevinm/.steam/steam/logs/remote_connections.txt
    /home/kevinm/.steam/steam/logs/webhelper.txt
    /home/kevinm/.steam/steam/logs/content_log.previous.txt
    /home/kevinm/.steam/steam/logs/timedtrial_log.txt
    /home/kevinm/.steam/steam/logs/controller.previous.txt
    /home/kevinm/.steam/steam/logs/cloud_log.txt
    /home/kevinm/.steam/steam/logs/connection_log.txt
    /home/kevinm/.steam/steam/logs/systemmanager.txt
    /home/kevinm/.steam/steam/logs/appinfo_log.txt
    /home/kevinm/.steam/steam/logs/steam_api_log.txt
    /home/kevinm/.steam/steam/logs/cef_log.txt
    /home/kevinm/.steam/steam/logs/stats_log.txt

  • GPU: Nvidia

Please describe your issue in as much detail as possible:

CANNOT RESTORE GAME FROM PREVIOUS BACKUP ON LINUX

What should have happened:
I expected to restore a game from my external backup drive so I don't have to download the entire package again from Steam, thereby saving me money on data which is very costly in my country (South Africa).

What did happen:
When selecting 'Restore Game Backup' from the main menu, a dialog ('Restore From Backup') appears, allowing me to browse for the directory containing the backup files. However, a Linux system dialog box appears that only has the option to open a file, not select a directory path. After selecting the game backup directory on my external hard drive, I can only click the 'Open' button, which instead opens any selected directory until I get to the backup files themselves. I have tried selecting the sku.sis, first .csd file and first .csm file but this just returns to the Steam restore dialog with nothing selected. As such, I cannot select the directory from which to restore the game and therefore cannot restore the game.

Steps for reproducing this issue:

  1. Have Linux with the latest Steam client installed.
  2. Select 'Restore Game Backup' from the main menu.
  3. Try selecting a backup folder - doesn't work.

As there are many Linux variants with different preferred file dialogs, perhaps this is just a quirk of my installation. Is there any way to revert to the previous in-Steam restore dialog?

Kkisak-valve maintainer 2023-06-23 github

Hello @mincopy, this issue is already being tracked at #9377. Closing as a duplicate.

Nothing extracted yet.