protonscr

Steam Freezes During Launch

steamclosed NVIDIA driversSteam clientDistro Family: Ubuntu
ValveSoftware/steam-for-linux#9853 · opened 2023-07-14 by andrewroark · updated 2023-07-14 · 5 comments · github
Aandrewroark 2023-07-14 github

Your system information

  • Steam client version (build number or date): Unknown (Steam freezes before being able to check version, but I believe it is the latest version)
  • Distribution (e.g. Ubuntu): Ubuntu 23.04
  • Opted into Steam client beta?: No
  • Have you checked for system updates?: Yes
  • Steam Logs: steam-logs.tar.gz
  • GPU: NVIDIA GA104 [GeForce RTX 3070 Lite Hash Rate]

Please describe your issue in as much detail as possible:

Expected Behavior: Steam Launches without Freezing
Actual Behavior: Steam Freezes During Launch

I believe the Steam client is up to date because it can check for updates before freezing, and because I also tried uninstalling and reinstalling the client, which failed to resolve the issue. Additionally, restarting my system failed to resolve the issue. I suspect a recent client update caused this issue: the client launched properly in the recent past, without any major system updates. I can confirm the client last launched properly on July 9, 2023, and first failed to launch properly for me on July 13, 2023.

Screenshot from 2023-07-14 09-36-45
Screenshot from 2023-07-14 09-36-26

Steps for reproducing this issue:

  1. Launch Steam
  2. Application Freezes
Kkisak-valve maintainer 2023-07-14 github

Hello @andrewroark, what NVIDIA driver version are you using? I suspect you're seeing an NVIDIA shader cache issue similar to #9780.

Aandrewroark 2023-07-14 github

I'm using nvidia-driver-525. Would using a different version resolve the issue?

Aandrewroark 2023-07-14 github

After reading issue #9780, running steam -vgui properly launches. I can give the following info now:
Steam Client Version: 1689034492
System Information: https://gist.github.com/andrewroark/d7f144491394add8d45cee8c12b19946

Aandrewroark 2023-07-14 github

Thank you, I changed the driver to the nvidia-driver-535, and steam ran properly after a system restart.

Nothing extracted yet.