Steam client crash on "Loading user data" on Steam Deck in Desktop mode

steamopen Steam clientDistro Family: SteamOS

ValveSoftware/steam-for-linux#9916 · opened 2023-07-27 by rybandrei2014 · updated 2023-08-07 · 1 comments · github

Rrybandrei2014 2023-07-27 github

Your system information

Steam client version (build number or date): Jul 10 2023 23:58:24
Distribution (e.g. Ubuntu): SteamOS
Opted into Steam client beta?: No
Have you checked for system updates?: Yes
Steam Logs: steam-logs.tar.gz
GPU: Steam Deck

Please describe your issue in as much detail as possible:

I added third party game to my steam library and after client restart I noticed that it is crashing on "Loading user data..." step. I tried to run Steam client from command line with gdb debugging enabled and here is the output Github Gist. Due to this issue I can't boot into Gaming mode at all.

Steps for reproducing this issue:

I don't know how to reproduce it. It happened randomly after I added third party game and restarted the client.

Llandybisquit 2023-08-07 github

Hello!
I had a similar problem. I was able to fix it by disabling hardware rendering of the graphical shell. You need to log out, then when logging in before entering the password, click on the icon with the shell symbol, then select "software rendering" or something like that (in my case, this is cinnamon).

Nothing extracted yet.